Office & Employee Experience Manager

About the Role

Are you passionate about creating an energizing, seamless, and inclusive workplace culture?

We are looking for a proactive, hands-on Office & Employee Experience Manager to own daily operations at HiBob’s New York office. In this role, you’ll blend practical facilities management with engaging employee programs that connect and empower both on-site and remote US team members.

Acting as the key local partner to our Global Facilities Manager, you will independently resolve day-to-day workplace needs, implement global standards, and proactively manage local priorities. 

You’ll collaborate closely with People & Culture, IT, Finance, and the global Employee Experience team to deliver memorable events and smooth day-to-day operations within approved budgets.

Responsibilities

Office Operations & Facilities

• Daily Operations: Own site management and conduct regular walkthroughs to ensure all shared spaces, equipment, and hallways are clean, organized, functional, and welcoming.
• Vendor & Building Relations: Partner with building management, security, janitorial, and maintenance vendors to adjust service levels based on office utilization and team feedback.
• Global & Local Alignment: Roll out global facilities policies locally and communicate regular updates on site conditions, projects, and site needs to global leadership.
• Space Planning: Coordinate local office moves, redesigns, and space upgrades alongside the Global Facilities team, managing everything from vendor logistics to internal communication.

Health, Safety & Compliance

• Safety Standards: Maintain local safety compliance, audits, and certifications in coordination with building management and safety consultants.
• Emergency Preparedness: Oversee local emergency protocols, AED readiness, medical kits, and CPR training programs.

Vendor Management & Financial Control

• Procurement & RFPs: Source vendors, evaluate proposals, negotiate competitive terms, and manage onboarding in Zip alongside Finance.
• Budget Tracking: Track and reconcile monthly office and event spending against approved budgets, ensuring accuracy before submitting invoices.

Employee Experience & Events

• Program Development: Partner with US People & Culture and Global Employee Experience teams to design inclusive initiatives for both in-office and remote US employees.
• Event Execution: Plan and execute 1–2 monthly office social events/happy hours, quarterly team onsites, and engaging virtual activities for remote staff.
• Large-Scale Events: Lead end-to-end logistics, catering, swag, and budgeting for company-wide celebrations and training events (up to ~220 attendees).
• Perks & Amenities: Manage kitchen inventory, meals, snacks, and office supplies, curating options to accommodate diverse dietary needs and employee preferences.

Hospitality & Administrative Support

• Guest & Employee Experience: Provide a warm, professional reception for employees, candidates, and visitors, including site tours and guest hospitality.
• Onboarding Logistics: Partner with IT and People & Culture to handle onboarding/offboarding tasks (swag delivery, equipment returns, mail, and welcome setups).
• Travel Coordination: Assist with travel and accommodation arrangements for visiting employees and candidates in line with company travel policy.

Requirements

• Experience: 3+ years of experience in office management, facilities coordination, or employee experience within a fast-paced technology or corporate environment.
• Problem-Solving & Judgment: Highly proactive and hands-on, with a proven track record of solving problems independently, managing competing priorities, and exercising sound judgment.
• Financial Acumen: Direct experience managing vendors, processing purchase requests/invoices, tracking budgets, and navigating procurement tools (e.g., Zip).
• Event Management: Skilled in planning and executing events ranging from small team gatherings to large-scale conferences/celebrations (catering, travel, logistics, budget).
• Communication & Customer Service: Exceptional interpersonal skills with an approachable, hospitality-first mindset to build strong internal and external relationships.
• Tech Literacy: Fluent written and spoken English; proficient with Google Workspace, Slack, AI/LLM's; familiar and procurement software.  NotionAI is a plus!
• Bilingual Skills: Conversational or fluent Spanish is a strong plus, but not required
• Worksite Requirement: Ability to work on-site in our New York City office 4–5 days per week.

Base salaries for this role range from $93,000 - $120,000 USD per year. 

As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.

When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates’ depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.

Benefits

At HiBob, our people are at the heart of everything we do.

We’re building a global village of ambitious, thoughtful, and talented Bobbers who want to do the best work of their careers. With a vibrant NYC office and remote teammates across the country, we’ve created an environment where people can be themselves, grow quickly, and make a real impact.

Joining HiBob means working alongside exceptional people while being supported with competitive compensation, comprehensive benefits, and pre-IPO equity, including the perks below.

 Ownership & Financial

• Equity in a global, high-growth HR tech SaaS leader
• 401(k) with a 3% company match effective the month following your start date
• $2,500 employee referral bonus 

 Health & Wellbeing

• Medical, dental, and vision coverage from day one
• $1,920 annual wellness stipend to support your physical and mental wellbeing(Lifestyle Spending Account)
• Annual Headspace membership and expanded wellness benefits

Workplace Flexibility

• Hybrid working model for Bobbers in the NY metro area
• Temporary work from anywhere for up to 2 months per year (after 6 months)

Work-Life Balance

• Generous paid time off and company holidays to rest, recharge, and enjoy
• Bob Balance Days – 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
• Your birthday off — plus a special gift from us

Work From Home

• Home office allowance to set up your ideal workspace

Community & Culture

• Two paid Social Impact days each year to give back to causes you care about
• Frequent team and company social events, both in-person and virtual
• Dog friendly office 

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

Join HiBob and be part of a dynamic, people-centric organization where your impact will shape the future of work. Apply now and unleash your potential in a supportive, inclusive environment that celebrates your uniqueness.

Salary

Minimum: 93000
Maximum: 120000
Currency: USD
Pay period: Annual