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Knix

Direct-to-consumer leakproof intimate apparel

Director – Brand & Growth

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaCA$135k /yrHybrid

About the Job

Requirements

  • At least 8 years of experience across brand, growth, digital marketing, retail, eCommerce or general management, ideally within a consumer brand.
  • A track record of building brands and driving commercial growth, not simply managing one marketing function.
  • Deep understanding of digital marketing, including paid social, paid search, customer relationship management, creators, content and customer acquisition.
  • Meaningful retail experience, including understanding how physical retail contributes to brand building, customer acquisition, conversion and omnichannel growth.
  • Experience developing integrated campaigns and brand stories that generate consumer excitement and translate into business results.
  • Strong commercial instincts and experience owning or meaningfully managing a profit and loss statement, budget, revenue target or profitability goal.
  • Experience managing agencies and external partners across media, creative, public relations, partnerships or related disciplines.
  • Strong understanding of eCommerce and the digital customer journey; technical eCommerce specialization is not required, but understanding digital business operations and conversion and retention drivers is needed.
  • Comfort using data to make decisions while recognizing that not every important brand decision can be reduced to a single performance metric.
  • Experience operating in a fast-moving environment with limited resources, changing priorities and high expectations.
  • Ability to identify what needs to happen, create a plan and move it forward.
  • Strong judgment and ability to prioritize when multiple matters are important.
  • Comfort moving between strategy, management and hands-on execution.
  • Strong written, verbal and presentation skills.

Responsibilities

  • Develop and execute the annual brand and marketing strategy for MNTD, translating business goals into clear consumer-facing plans.
  • Build integrated campaigns that create awareness, conversation and demand across paid, owned, earned and retail channels.
  • Shape the stories MNTD tells around its products, consumers, innovation and brand point of view.
  • Identify cultural moments, partnerships, collaborations, creators and brand opportunities that can introduce MNTD to new audiences.
  • Build a consistent marketing calendar across product launches, campaigns, partnerships, promotions, retail moments and key brand milestones.
  • Partner with creative teams, agencies and external talent to bring ideas to market quickly while maintaining a clear and differentiated brand identity.
  • Develop a strong understanding of the MNTD customer and use consumer insights, performance data and cultural signals to guide decisions.
  • Build an integrated growth plan connecting brand marketing, digital acquisition, retention, retail and partnerships.
  • Understand the customer journey from awareness through acquisition, conversion, retail engagement, retention and repeat purchase.
  • Partner with internal eCommerce experts to continually improve site experience, merchandising, landing pages and conversion.
  • Oversee email and SMS strategy, including campaigns, lifecycle marketing, segmentation and retention.
  • Identify and test new channels, audiences, partnerships and growth opportunities while building a disciplined approach to measurement and learning.
  • Balance short-term revenue opportunities with the longer-term work required to build brand awareness, customer demand and market presence.
  • Use retail as a growth and brand-building channel, connecting physical experiences with digital marketing and broader commercial goals.
  • Own the MNTD profit and loss statement and understand the levers driving revenue, gross margin, marketing investment and profitability.
  • Build annual and quarterly commercial plans and regularly evaluate performance against them.
  • Track metrics including revenue, traffic, conversion, average order value, customer acquisition cost, lifetime value, retention, retail performance, margin and marketing efficiency.
  • Lead weekly and monthly business reviews, identifying what is working, where performance is off track and what actions need to happen next.
  • Partner with finance, inventory, operations, retail and eCommerce teams on forecasting, demand planning, inventory and promotional decisions.
  • Make thoughtful tradeoffs across brand investment, customer acquisition, retail growth, margin and near-term revenue.
  • Build processes and operating rhythms that allow the business to move quickly without unnecessary complexity.
  • Own the growth strategy across paid media, customer relationship management, organic channels, retail, partnerships, creators and emerging acquisition channels.
  • Act as the day-to-day leader for MNTD, connecting work across marketing, eCommerce, retail, creative, growth, merchandising, operations and finance.
  • Set clear priorities and keep teams focused on the initiatives with the greatest impact.
  • Lead agency partners across media, creative, public relations, partnerships and other external disciplines, including setting expectations, managing budgets and holding partners accountable for results.
  • Manage internal team members as well as agencies, freelancers and external partners.
  • Work closely with retail teams to develop launches, in-store moments, activations and customer experiences that build awareness and drive revenue.
  • Identify when to leverage Knix shared capabilities and when MNTD needs a different or more entrepreneurial approach.
  • Build the team and external partner network thoughtfully as the business grows.
  • Stay close enough to the work to step in and execute when necessary.

Desired Qualifications

  • Experience in apparel, intimates, fashion, lifestyle or another consumer category.
  • Experience helping scale an early-stage or emerging brand.
  • Experience building teams or functions from the ground up.
  • Experience with collaborations, creators, public relations or experiential marketing.
  • Experience working within a smaller brand supported by a larger parent organization.

About the Company

Knix

Direct-to-consumer leakproof intimate apparel

Knix creates functional intimate apparel and sells it directly to consumers, prioritizing comfort and practicality. Its flagship leakproof underwear uses a multi-layer, moisture-wicking, absorbent gusset to address menstruation and incontinence. The product lineup includes wireless bras, shapewear, activewear, swimwear, loungewear, and Kt by Knix for teens, sold via DTC, physical stores, and Amazon. In 2022, Essity bought 80% of Knix for about $400 million, and the goal is to provide reliable, reusable leakage solutions while growing the brand across North America.

Company size
201-500
Company stage
Acquired
Total funding
$46.2M
Headquarters
Toronto, Canada
Founded
2012

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