Indirect Tax Senior Manager - Transformation & Digital Compliance

Job Description

The Indirect Tax landscape is changing for Primark with the continued introduction of real-time reporting and e-invoicing requirements across many of our European markets and Primark’s exciting expansion plans.  Primark is seeking a strategic and commercially aware tax professional to lead the transformation of our indirect tax and fiscal compliance processes across our global markets.

This role blends technical tax expertise, regulatory insight, and project leadership to ensure our processes meet evolving VAT, sales tax, and fiscal requirements across multiple jurisdictions.  This opportunity, by its nature, offers unique exposure to our high-energy commercial business, its operations, and its people.

You’ll work cross-functionally to improve indirect tax reporting, mitigate compliance risks, and ensure fiscal and indirect tax requirements are seamlessly embedded into business processes and systems across all markets.

If you enjoy working in a dynamic, fast-paced environment, and have a desire to make a meaningful impact on our business, come join our amazing team!

Duties & Responsibilities

Indirect Tax Transformation

• Responsible for the effective delivery of Primark’s key indirect tax transformation objectives by collaborating with the indirect tax team, key business stakeholders and external advisors.
• Act as the business owner for indirect tax reporting data to ensure completeness, accuracy and consistency across source systems, ERP platforms and tax technology solutions.
• Collaborate with a wide number of teams to enhance VAT determination, reporting, and data.
• Design and implement a reconciliation framework linking transactional source data, fiscal reporting submissions, ERP outputs and VAT returns, providing transparency, audit readiness and substantiation of data integrity across the indirect tax reporting process.

Indirect Tax Compliance

• Provide strategic oversight of indirect tax reporting across EMEA and other global jurisdictions, ensuring timely, accurate and controlled reporting.
• Drive automation of indirect tax reporting and control activities, reducing reliance on manual interventions while improving consistency, accuracy and auditability.
• Continue to develop a culture of continuous improvement within the Indirect Tax Compliance team to bring efficiencies to indirect tax reporting processes and technology.
• Provide strategic oversight and technical support for indirect tax audits, enquiries and investigations, ensuring root causes are identified and appropriate remediation actions implemented (where necessary).

Indirect Tax Governance, Risk & Controls Oversight

• Examine existing end-to-end indirect tax reporting processes to identify and mitigate indirect tax risks through the enhancement of controls, safeguards and governance.
• Work with the team to ensure robust documentation of all key indirect tax compliance processes are in place and up to date with clear ownership of actions, driving value creation and risk reduction.
• Conduct horizon scanning and strategic impact assessments of regulatory developments, ensuring timely adaptation of systems and processes.
• Drive continuous improvement and innovation in tax controls, leveraging technology, automation, and data analytics to enhance compliance maturity.

Digital reporting & Fiscal compliance

• Partner with Technology and Programme Delivery teams to define, design and implement indirect tax technology capabilities required to support e-invoicing, real-time reporting and broader digital tax authority mandates.
• Own the tax workstream for global fiscal and digital reporting programmes, providing governance, decision-making and oversight to ensure tax requirements are effectively managed through design, testing, deployment and business-as-usual operations.
• Lead and develop a dedicated Fiscal SME capability, providing technical direction, prioritisation and oversight to ensure fiscal requirements are translated into scalable business and technology solutions.
• Oversee fiscal compliance vendors and technology partners, maintaining robust governance frameworks, service performance metrics and control monitoring processes to ensure delivery of regulatory obligations.
• Architect and govern the strategic design of a global fiscal compliance framework for GPOS deployment, ensuring robust alignment with multi-jurisdictional regulatory landscapes.
• Together with the Global Indirect Tax & Fiscal Advisory Manager, support enterprise-wide requirements gathering, fiscal impact modelling, and proactive risk mitigation initiatives to support scalable implementation.
• Champion enterprise-wide training and capability building, serving as the senior subject matter expert on fiscal and indirect tax governance.
• Ensure fiscal, digital reporting and tax data requirements are incorporated into Global Point of Sale (GPOS) and supporting technology platforms, enabling compliant reporting, audit readiness and robust operational controls.
• Serve as a key advisor to the Programme Director and Business Delivery Lead, shaping stakeholder engagement strategies and long-term compliance roadmaps.

Qualifications

• Qualified tax professional with 10+ years’ post-qualification experience
• Strong technical expertise in indirect tax compliance across multiple jurisdictions
• Proven ability to lead projects and influence cross-functional teams
• Experience leading tax technology, digital reporting, e-invoicing or fiscal compliance transformation programmes.
• Excellent communication skills with the ability to simplify complex tax issues
• Commercially aware, detail-oriented, and highly organised
• Ability to lead, influence and coach others.
• Proficient in MS Office; Alteryx skills desirable
• Experience in retail or fast-paced environments preferred
• Collaborative team player with high emotional intelligence
• Self-driven and proactive with the ability to take ownership and deliver results independently
• Strong analytical thinker with a proactive mindset
• Skilled at building trusted relationships across all levels
• Operates with integrity, professionalism, and diplomacy
• Comfortable working in agile environments with evolving priorities

Additional Information

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.  

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

Req ID: JR-14868

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