A

Apple

Designs phones, computers and their operating systems

Business Systems Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Technical knowledge of payroll systems and processes relevant to the supported system functionality, including Employee Systems, Kronos, ADP Global View Payroll, and PWC payroll.
  • Hands-on experience with integrations such as general ledger postings, stock, benefits, banking, and other third-party connections.
  • Familiarity with payroll modules in SAP HR, PWC, and other payroll systems.
  • Knowledge of global-country payroll functionality.
  • Strong communication skills for working with internal and external partners.
  • Availability to work outside business hours to support payroll processing times.
  • A technical Bachelor's degree or 5+ years of experience in similar roles.
  • Ability to handle confidential data responsibly.

Responsibilities

  • Support global payroll systems for technical defects, enhancements, and regular maintenance for payroll operations and processing teams.
  • Create manual G2 files for massive uploads and maintain G2 configuration interfaces, both internal and external.
  • Create and update system issue tickets as needed, and hold regular calls with IS&T, ADP, and business partners to communicate about issues and monitor their resolution.
  • Participate in cross-functional testing by creating scenarios, executing test cases, assisting with sign-off, and moving changes to production.
  • Provide consulting on system behavior queries and configuration support for compensation services as needed.
  • Communicate critical issues to leadership in a timely manner, including system and customer impacts.
  • Provide high-quality customer service to internal and external groups.
  • Work with business users, payroll managers, and vendors to gather, define, and document functional requirements for SAP technical solutions and non-SAP payroll systems.
  • Manage payroll master data and conduct data audits.
  • Use knowledge of PWC and non-SAP payroll systems to manage payroll activities.
  • Monitor, test, and address performance issues in daily payroll support.
  • Analyze and explain all components of payroll processing.
  • Identify, analyze, research, and resolve errors and discrepancies between Apple's internal HR and employee systems and payroll systems to ensure accurate system status before payroll processing.
  • Keep documentation properly updated and supported according to company policies, procedures, regulatory practices, and legal requirements.
  • Solve day-to-day operational problems of varied scope and complexity.
  • Design and implement automated data workflows using Dataiku to streamline payroll data processing and validation.
  • Develop and maintain Tableau dashboards for real-time payroll metrics, trend analysis, and executive reporting.
  • Apply machine learning techniques to identify patterns, predict payroll anomalies, and optimize payroll processes.
  • Automate data quality checks and reconciliation processes between multiple payroll systems.
  • Support global peers in AMR, EMEA, and APAC as a backup or additional resource for audits, error handling, and payroll processing.
  • Assist other analysts when needed.

Desired Qualifications

  • Workday process and integration knowledge related to payroll systems.
  • Experience working for large multinational corporations as a support or implementation consultant.
  • Experience supporting or implementing payroll across multiple countries in SAP and non-SAP systems.
  • Basic understanding of data automation platforms, particularly Dataiku, for building and deploying data pipelines and workflows.
  • Basic understanding of Tableau for creating interactive dashboards and data visualization for payroll analytics and reporting.
  • Basic understanding of AI/ML models, including predictive analytics, classification algorithms, and anomaly detection for payroll data analysis.
  • Basic understanding of automating repetitive payroll processes using data science tools and techniques.
  • Experience driving automation and process improvements.

About the Company

Apple

Designs phones, computers and their operating systems

Apple designs and sells consumer electronics, from iPhone smartphones and Mac computers to tablets and wearable devices. Its operating systems manage apps and built-in functions for communication and work, while iCloud stores files and synchronizes data across devices. Customers buy additional digital services through subscriptions such as Apple Music and Apple TV, and developers distribute software through the App Store. Apple earns money from hardware sales, subscriptions and digital transactions, selling directly to customers and through retailers and mobile carriers around the world. It was founded in 1976 and has its headquarters in Cupertino, California.

Company size
10,001+
Company stage
IPO
Headquarters
Cupertino, CA
Founded
1976

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