C

Channel Talk

AI-powered customer messaging and CRM platform

DevOps Engineer

DevOps EngineeringConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listed

About the Job

Requirements

  • Ability to systematically approach and resolve complex distributed-system issues.
  • Experience operating and troubleshooting Kubernetes clusters in production environments.
  • Experience implementing infrastructure automation using Terraform or similar Infrastructure as Code tools.
  • Proficiency in at least one programming language.
  • Undergraduate-level Computer Science knowledge.

Responsibilities

  • Continuously review existing systems and improve them into more scalable architectures to handle rapidly growing usage.
  • Build an internal developer platform that provides convenient deployment across environments and functions needed for development and operations, including error configuration.
  • Consult continuously with development teams and provide input on improving existing infrastructure and server functionality and introducing new infrastructure.
  • Automate code testing, building, and, when needed, deployment using GitHub Actions.
  • Automate deployment of feature development environments using ArgoCD.
  • Manage AWS broadly and operate Kubernetes.
  • Optimize costs by improving inefficient infrastructure.
  • Build operational automation based on Infrastructure as Code using Terraform.
  • Manage Kubernetes infrastructure as code using Helm charts and Kubernetes manifest files.
  • Use external services such as Datadog, CloudWatch, and Sentry for application performance monitoring and alerting.
  • Consider and address infrastructure-level needs for global services.
  • Prepare for ISMS certification.

Desired Qualifications

  • Experience handling large-scale traffic.
  • Practical FinOps experience and examples of reducing cloud costs by 30% or more.
  • Experience implementing GitOps workflows using tools such as ArgoCD or Flux.
  • Experience building DevSecOps toolchains and automating compliance.
  • Experience migrating legacy systems to cloud-native architectures.
  • Experience operating and troubleshooting the Istio service mesh.
  • Experience building internal developer platforms or developing self-service tools.
  • Contributions to infrastructure-related open-source projects such as Kubernetes or Terraform.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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