I

Ingram Micro

Distributes IT hardware and software to resellers

Key Account Manager - Sales Value

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Mexico City, CDMX, Mexico
Hybrid
Sales & Account ManagementAccount Management

About the job

Requirements
  • Strategic thinking is valued for the role.
  • A customer-centric approach is valued.
  • Relationship management is valued.
  • Business development expertise is valued.
  • Strong negotiation skills are valued.
  • Results orientation is valued.
  • Executive presence is valued.
  • An analytical mindset is valued.
  • Cross-functional collaboration is valued.
  • Adaptability and resilience are valued.
Responsibilities
  • Develop and execute strategic account plans to achieve revenue and profitability goals.
  • Build trusted relationships with key decision-makers and stakeholders within assigned accounts.
  • Identify growth opportunities across the Ingram Micro portfolio.
  • Drive sales pipeline development and opportunity management.
  • Coordinate resources across multiple business units to support customer initiatives.
  • Analyze customer business needs and align technology solutions accordingly.
  • Lead business reviews and executive-level discussions with partners.
  • Monitor market trends and competitive activity to identify new opportunities.
  • Ensure customer satisfaction, retention, and long-term partnership success.
  • Achieve and overachieve revenue and profit targets.
  • Grow assigned accounts and wallet share.
  • Increase customer retention and satisfaction.
  • Expand solution adoption across key partners.
  • Maintain strong forecasting accuracy and pipeline health.
  • Develop long-term strategic partnerships.

About the company

Ingram Micro is a technology distributor that sits between the companies that make IT products and the resellers, managed service providers and retailers that sell them to businesses. Its Xvantage digital platform lets partners search catalogs, check pricing, place orders and manage cloud subscriptions in one place. Behind the platform, it runs warehouses and logistics across North America, Europe, Asia-Pacific and Latin America, plus services such as device repair, reverse logistics and IT asset disposal. It makes money on the spread between what it pays vendors and what resellers pay, plus fees for cloud and lifecycle services. Ingram Micro was founded in 1979 as Micro D and is based in Irvine, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Ana, California

Founded

1979

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Simplify's Take

What believers are saying

  • Growth is accelerating: net sales rose 13.6% to a record $14.5 billion in the June 2026 quarter.
  • Learning is funded from day one: U.S. associates working over 20 hours a week get tuition reimbursement.
  • Its platform is core infrastructure: Xvantage is live in 22 countries and carries about 75% of revenue there.

What critics are saying

  • Its owner is cashing out: Platinum Equity priced a 13.1 million share sale in September 2026.
  • Job cuts recur: its 2025 annual report says headcount reductions and restructuring have hurt employee morale.
  • Margins leave little room: operating income was just 1.6% of sales in the June 2026 quarter.

What makes Ingram Micro unique

  • It holds a rare vendor slot: in May 2026, HPE named it one of only two global HPE distributors.
  • Its reach is broad: it sells to over 165,000 reseller customers on behalf of about 1,500 vendors.
  • Its platform moves real volume: AI email-to-order tools handled about $1.4 billion in the June 2026 quarter.

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Benefits

Health Insurance

Paid Time Off

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Short-term Disability Insurance

Long-term Disability Insurance

Basic Life Insurance

Wellbeing Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Reseller News
Oct 9th, 2026
Spark's Rana Stephan joins Ingram Micro to boost AWS business.

Spark's Rana Stephan joins Ingram Micro to boost AWS business. 9 Oct 2026 2 mins Newly-created role focused on supporting Ingram Micro's AWS business and partner engagement activities. Rana Stephan has joined Ingram Micro in the newly created role as AWS senior business development manager. According to the distributor, Stephan's new role is focused on supporting Ingram Micro's AWS business and partner engagement activities. Stephan brings deep AWS expertise, strong industry relationships and a genuine passion for helping partners succeed to the position, said Ingram Micro advanced solutions and cloud general manager for New Zealand Brook Gyde. "We're pleased to welcome Rana to Ingram Micro. She will play an important role in supporting partners to build capabilities, deploy solutions and deliver customer outcomes," he said. "Her knowledge of the cloud ecosystem and ability to build strong partner relationships make her a valuable addition to our cloud team and we're excited to have her on board." Stephan was most recently generalist business development manager at Spark New Zealand. In a post on LinkedIn, Stephan said the new role brings together many of the things she is passionate about: "Cloud, AI, data, digital transformation, and most importantly, helping partners and customers achieve meaningful business outcomes through technology." Stephan added she was attracted to the role for the opportunity to work alongside the AWS team and broader partner community at a time when cloud, data, and AI are reshaping how organisations operate and compete. "I firmly believe that the future of innovation will be driven through strong collaboration between vendors, distributors, partners, and customers, and Ingram Micro is uniquely positioned to help make that happen," she said. "I'm excited to start this next chapter, continue learning, and help partners unlock the opportunities that AWS, cloud, data, and AI can deliver." Stephan spent 22 years in various role at the Spark New Zealand group. This included client lead and business development roles, as well as channel manager roles at Spark-owned CCL. She also spent a year at Slalom. Don't miss a thing Join the Reseller News mailing list for daily news on the IT channel, covering business, technology, products, and services. by Louis van Wyk Senior Reporter Louis van Wyk is a freelance journalist based in the Central North Island, and a former staff reporter and editor at Reseller News New Zealand. He started his career as a local government and crime reporter in South Africa.

Cahill Gordon & Reindel LLP
Oct 5th, 2026
Ingram Micro selling stockholder raises $357M in public offering at $27.25 per share

Ingram Micro Holding Corporation completed a public stock offering worth approximately $357 million. The selling stockholder, Ingram Holdco, LLC, sold 13,125,000 shares of common stock at $27.25 per share. The underwriters received a 30-day option to purchase up to an additional 1,968,750 shares at the same price. Cahill served as legal counsel to the underwriters in the transaction. The proceeds from the offering went to the selling stockholder rather than Ingram Micro Holding Corporation itself.

TechDay
Oct 2nd, 2026
Ingram Micro executives named in 2026 INvolve lists.

Ingram Micro executives named in 2026 INvolve lists. Fri, 2nd Oct 2026 (Yesterday) Ingram Micro executives Hope McGarry and Leon De Suza have been named in the 2026 INvolve Heroes Role Model Lists. McGarry was recognised among Senior Executive Role Models, while De Suza was named among Advocate Executives. The annual global lists, supported by YouTube and published by diversity and inclusion consultancy INvolve, recognise leaders and advocates advancing opportunities for women in business. McGarry is Vice President and Chief Country Executive for Australia, and De Suza is Executive Managing Director for New Zealand. Their inclusion reflects work across Ingram Micro's Australia and New Zealand operations on workforce participation, leadership development, and career progression for women. The recognition comes as Australia's technology sector continues to face a longstanding gender imbalance. According to ACS Digital Pulse 2026, women make up 32 per cent of the country's technology workforce, while representation in senior technology roles has risen by just one percentage point over the past decade, from 23 per cent to 24 per cent. ACS also found that gender pay gaps remain above the national average across several technology-intensive industries. The research pointed to barriers including limited access to mentors, underrepresentation in leadership, inflexible work practices, and difficulties returning to work after career breaks. Australia focus In Australia, McGarry has overseen changes to workplace policies and development programmes. Ingram Micro said its family-friendly framework has expanded, participation in leadership development initiatives has increased, and staff have been supported through broader industry mentoring and networking efforts. According to the company, 58 per cent of primary carer parental leave is now taken by men, reflecting a broader shift towards shared caregiving responsibilities. It said those policies also contributed to Family Friendly Workplace certification for 2024 to 2026. Outside the business, McGarry has served as an executive mentor with the ARN Women in ICT Awards mentorship programme and Ember Connect. She also chairs Dell Technologies' Partner Advisory Board and supports women-focused technology industry initiatives. McGarry said the issue extends beyond representation alone. "Australia's technology sector continues to face skills shortages across technical, commercial and leadership roles. Expanding opportunities for women is not simply an inclusion issue, it is a workforce issue," she said. "Australia's technology industry cannot afford to overlook half the available talent pool. Creating stronger pathways into leadership, supporting career progression and making it easier for people to remain and re-enter the workforce helps build the capability our industry needs for long-term growth." She added that workplace changes aimed at inclusion can also improve recruitment and retention more broadly. "One of the most encouraging shifts we're seeing is a broader recognition that inclusion benefits everyone. "When organisations create more flexible and supportive environments, they improve attraction, retention and development outcomes across their entire workforce, not just for women." New Zealand record In New Zealand, De Suza has focused on representation in leadership, support for women returning to work, and broader cultural inclusion efforts, according to the company. It said female representation in the local leadership team has increased and that the business has reduced its gender pay gap by 3.8 per cent over the past three years. His work has also included judging and executive sponsorship for the ARN Women in ICT Awards, along with mentoring women across commercial, product, and management roles. The company said he has also helped connect emerging leaders with external mentors and sponsors. Part of that effort has centred on return-to-work pathways for women after extended career breaks, an area that employers and policymakers increasingly view as a source of experienced talent. De Suza said inclusion efforts are becoming more closely tied to commercial concerns for employers competing in a tight labour market. "For channel partners and technology businesses, diversity is increasingly becoming a commercial advantage. Organisations that draw on a broader range of experiences and perspectives are often better positioned to understand customers, solve problems and adapt to changing market conditions," he said. "Many businesses are competing for the same technology talent. Inclusion initiatives, mentoring, leadership development and return-to-work programs help organisations access talent that might otherwise be overlooked while also improving retention of experienced employees. "The most successful organisations recognise that inclusion is not separate from business performance. It directly influences culture, workforce stability and an organisation's ability to attract the people it needs to grow." Assessment process INvolve said the lists are independently assessed and based on evidence of activity and impact over the previous two years, rather than sponsorship or paid participation. Judges consider how nominees have contributed beyond their formal roles through mentoring, advocacy, sponsorship, networks, community programmes, and measurable inclusion outcomes. Suki Sandhu OBE, Founder and Chief Executive Officer of INvolve, said: "I'm so thrilled to be celebrating this global group of trailblazing Executives, Future Leaders and Advocates who are working to ensure women in the workplace can thrive. All the individuals featured in our Heroes Role Model Lists, supported by YouTube, are championing inclusion and leveraging their expertise and knowledge to drive impactful initiatives and strategic change within their organisations. It's vital that women across global organisations can succeed and achieve career success, and these Role Models are essential drivers of change who are smashing barriers to progress. We could not effect change without them leading the way."

Digital Terminal
Sep 28th, 2026
Ingram Micro opens new Bengaluru office, strengthening its presence in India.

Ingram Micro opens new Bengaluru office, strengthening its presence in India. Ingram Micro announced the expansion of its Bengaluru operations with a new, larger facility. Published on: 28 Sep 2026, 5:05 am Ingram Micro announced the expansion of its Bengaluru operations with a new, larger facility. The move underscores the company's continued investment in India, its second-largest market globally. It also reflects its long-term commitment to enable India's digital transformation journey and support growing businesses across the country. India continues to play a strategic role in Ingram Micro's global growth strategy, driven by the country's expanding technology ecosystem, rising digital adoption & infrastructure, and its position as a significant contributor to IT innovation and enterprise transformation. Bengaluru, the Silicon Valley of India and one of the country's most strategic markets for technology and innovation, remains central to this journey, hosting a network of global technology companies, channel partners, and enterprise customers. Speaking on the development, Mr. Flavio Moraes Junior, MD & CCE, Ingram Micro India, said, "India remains one of Ingram Micro's most important markets globally, and this expansion in Bengaluru reflects the confidence we place in the country's technology ecosystem. The country is witnessing increased momentum in AI, data centre investments, and the growing needs of small and medium businesses are among the biggest catalysts for growth in India today. And our Bengaluru office sits at the intersection of this momentum. Our new facility will allow us to strengthen our teams and continue delivering greater value to our partners and customers as they contribute to India's fast-evolving digital transformation journey." The top-tier facility will enable Ingram Micro to expand its teams, deepen its operational capabilities, and enhance support for its partners and customers in the region. The expansion comes at a time when India's IT and digital transformation landscape is witnessing significant transformation, with enterprises accelerating investments in cloud, cybersecurity, artificial intelligence, and next-generation infrastructure technologies that continue to shape opportunities for technology distributors and solution providers across the country. Ingram Micro is a leading technology company for the global information technology ecosystem. With a vast infrastructure and a focus on Client and Endpoint Solutions, Advanced Solutions, and Cloud-based solutions, the company enables its customers to scale and operate more efficiently. Through the broad portfolio of products & solutions, professional services, and its AI-powered Xvantage platform, the company helps its channel partners accelerate their transformation journeys with a completely redefined way to interact and transact. [Stay informed with our latest updates by joining the] [WhatsApp Channel now!]

CxOToday
Sep 28th, 2026
Ingram Micro strengthens Bengaluru presence, reinforcing its long-term commitment to investment in India.

Ingram Micro strengthens Bengaluru presence, reinforcing its long-term commitment to investment in India. Ingram Micro today announced the expansion of its Bengaluru operations with a new, larger facility. The move underscores the company's continued investment in India, its second-largest market globally. It also reflects its long-term commitment to enable India's digital transformation journey and support growing businesses across the country. India continues to play a strategic role in Ingram Micro's global growth strategy, driven by the country's expanding technology ecosystem, rising digital adoption & infrastructure, and its position as a significant contributor to IT innovation and enterprise transformation. Bengaluru, the Silicon Valley of India and one of the country's most strategic markets for technology and innovation, remains central to this journey, hosting a network of global technology companies, channel partners, and enterprise customers. Speaking on the development, Mr. Flavio Moraes Junior, MD & CCE, Ingram Micro India, said, "India remains one of Ingram Micro's most important markets globally, and this expansion in Bengaluru reflects the confidence we place in the country's technology ecosystem. The country is witnessing increased momentum in AI, data centre investments, and the growing needs of small and medium businesses are among the biggest catalysts for growth in India today. And our Bengaluru office sits at the intersection of this momentum. Our new facility will allow us to strengthen our teams and continue delivering greater value to our partners and customers as they contribute to India's fast-evolving digital transformation journey." The top-tier facility will enable Ingram Micro to expand its teams, deepen its operational capabilities, and enhance support for its partners and customers in the region. The expansion comes at a time when India's IT and digital transformation landscape is witnessing significant transformation, with enterprises accelerating investments in cloud, cybersecurity, artificial intelligence, and next-generation infrastructure technologies that continue to shape opportunities for technology distributors and solution providers across the country. Ingram Micro is a leading technology company for the global information technology ecosystem. With a vast infrastructure and a focus on Client and Endpoint Solutions, Advanced Solutions, and Cloud-based solutions, the company enables its customers to scale and operate more efficiently. Through the broad portfolio of products & solutions, professional services, and its AI-powered Xvantage platform, the company helps its channel partners accelerate their transformation journeys with a completely redefined way to interact and transact.