Credit and Collection Associate

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Credit and Collection Associate. In this role, you will be responsible for entering service invoices in customer portals, submitting invoices to customers, following up on requests for payment via email or phone, tracking invoice progress, building and maintaining customer relationships, and assisting with other accounts receivable tasks as needed. Responsibilities also include assisting with accounting/bookkeeping duties. May provide direction and coaching to other colleagues. As a Credit and Collection Associate, you are a part of a dynamic team that allows you to grow as Convergint grows.
 
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.  
 
 
Who You Are
 
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Credit and Collections Analyst.
 
Who We Are
 
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.  We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
 
What you’ll do with “Our Training and Your Experience”
 
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Entering invoices in customer portals.
Following up on payments due via email or phone.
Maintaining detailed spreadsheet of invoice progress, aging, and customer updates.
Provide updates to billing team regarding customer invoice requirements to ensure timely payment of invoices.
Reviews invoices for accuracy and correct GL codes/PO requirements.
Assists manager in creating monthly revenue and gross margin forecast. Monitors and tracks against forecast.
Runs month end financial reports and works with manager to achieve planned financial results.
Performs other duties and responsibilities as requested or required.
 
What You’ll Need
 
Proficiency in Microsoft Excel.
Excellent interpersonal and verbal communications skills and ability to deal with a wide cross section of people both internal and external to the business
Solid financial analytical skills including cost control and ability to interpret financial reports
Solid accounts receivable knowledge
Solid team orientation
Strong proficiency in financial software including ability to track invoices, run reports, data entry, etc.
Background in finance and accounting.
Strong planning and organizational skills.
Excellent written and verbal communication skills.
Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills.
Customer service oriented.
 
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
 
Requirements:
Education: High School/GED or equivalent experience
Minimum Experience: 3 years billing, bookkeeping, and/or financial
 
 
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
 
The anticipated compensation of this position is $25 - $30 per hour.  
Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.  


Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.