Zuora Developer
About the job
- A Master's degree in Computer Science or Engineering is required.
- At least 6 years of experience working with Zuora, focused on Zuora Subscription Billing and Payment Solutions, is required.
- Experience designing and implementing Zuora workflows using best practices, including processing complex data with Lambda functions, Object Query, Retrieve Query functions, and Liquid-based operations, is required.
- Experience implementing Zuora Order Harmonization, particularly transitioning from Zuora Subscription Billing to the Zuora Order Harmonization model and changing the underlying APIs, is required.
- Experience integrating Zuora with other systems such as Salesforce and Avalara, including Zuora 360 Sync, is required.
- Experience with Advanced Consumption Billing features such as Prepaid with Drawdown and Minimum Commitment is required.
- Experience customizing Zuora using the Zuora API and Zuora Object Query Language (ZOQL) is required.
- Experience with Zuora development, including Product Catalog, workflows, security, notifications, and invoice templates, is required.
- Understanding of the Zuora platform, Zuora Admin, Zuora objects, workflows, and APIs is required.
- Understanding of payment methods including credit cards, alternate payment methods, ACH, and direct debit; payment gateways; country-specific requirements; refunds; chargebacks; cancellations; and tokenized transactions is required.
- Functional and technical familiarity with the end-to-end quote-to-cash process and experience delivering major business transformation initiatives on a SaaS platform are required.
- Understanding of Agile methodologies and best practices is required.
- Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing and Zuora Payment.
- Develop and configure Zuora Product Catalog, including rate plans and pricing models, to meet business needs and support billing processes.
- Design and develop custom Zuora workflows to automate business processes, streamline operations, and improve efficiency.
- Ensure the security and integrity of the Zuora environment by implementing best practices and security measures.
- Create and maintain Zuora customizations using the Zuora API and ZOQL; use Workflow APIs, Liquid expressions in workflows, and Data/Object Query or Fetch Query workflows.
- Design and implement payment solutions using payment methods such as credit cards, alternate payment methods, ACH, and direct debit.
- Work with payment gateways and country-specific requirements, and address refunds, chargebacks, cancellations, and network tokenization.
- Work with product managers to gather business requirements for Product Led Growth, E-Commerce Purchase, Usage Billing, billing, and payment.
- Configure and manage Zuora notifications to keep internal and external stakeholders informed of key events and updates.
- Create clear requirement documentation, process flows, wireframes, and other artifacts to communicate requirements.
- Customize and design Zuora invoice templates to align with branding guidelines and customer requirements.
- Provide expertise and guidance on billing processes and best practices, using domain knowledge to drive optimal solutions.
- Collaborate with the project team and provide regular updates on progress, challenges, and recommendations.
- Zuora Admin and Architect certifications are preferred.
- Communication and collaboration skills, including the ability to engage with stakeholders at all levels, are preferred.
- The ability to work independently, self-motivation, and commitment to meeting project deadlines and delivering high-quality results are preferred.
About the company
Docusign runs electronic signing and agreement management software for businesses, letting people approve contracts online and track the steps around each agreement. Its eSignature product routes documents to signers and records who signed, while contract lifecycle tools organize preparation, negotiation, and approvals. The Intelligent Agreement Management platform stores contracts in a searchable repository and uses AI to extract terms and connect agreement data to business workflows. Customers use its web applications or embed signing through APIs, and pay for subscriptions based on users, features, and document allowances. Docusign was founded in 2003 and is headquartered in San Francisco.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2003
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Simplify's Take
What believers are saying
- Cash generation supports stability: Docusign reported $296 million free cash flow for its quarter ended July 2026.
- AI monetization is advancing: Docusign reported IAM reached 15.1% of annual recurring revenue in July 2026, versus April's 12.6%.
- Cross-selling starts with scale: Docusign's 1.9 million paying customers form an audience for its broader agreement products.
What critics are saying
- Hiring favors cheaper locations: Docusign said all yearly headcount growth came from lower-cost locations in its July 2026 quarter.
- Existing accounts expand slowly: Docusign reported 103% dollar net retention for direct customers in its July 2026 quarter.
- Basic signing faces a bundle: Adobe Acrobat Standard includes signature collection and tracking alongside PDF editing.
What makes Docusign unique
- Contract data strengthens its AI: Docusign says its training library contains over 200 million private, consented agreements.
- Existing workflows support distribution: Docusign connects agreements to business systems through more than 1,100 third-party integrations.
- Notarization extends signing: Docusign integrates recorded notarial sessions, identity checks, and digital certificates into its signature workflow.
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Benefits
Health benefits: Medical, dental, and vision
Life and disability benefits
Savings: Pre-tax parking plans, Health Savings Accounts, Health Care FSA, Dependent Care FSA
Wealth Generation: 401(k) or other retirement plans, Employee Stock Purchase Plan, Restricted Stock Units, Sales Commissions, Company Incentive Plan (CIP)
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
0%Docusign has expanded its more than 20-year partnership with Salesforce, bringing its Intelligent Agreement Management (IAM) platform natively into Salesforce, Agentforce, and Slack. The company announced the move on October 13, 2026. The integration lets sales teams draft, negotiate, and sign agreements without leaving their customer relationship management system. Sellers can ask Agentforce questions about contracts, generate or send agreements, track renewals, and flag hidden risks in obligations buried in master services agreements. In Slack, teams can request a contract, pull live customer and pricing data, apply approved terms, and route the deal to legal within the same thread. Docusign was also named a 2027 Salesforce Partner of the Year for Global Partner and System of Engagement.
We look forward to welcoming the Clause team into Docusign.
Docusign launches PDF editor to streamline contracts. Fri, 9th Oct 2026 (Today) Docusign has launched a PDF editing tool within its platform, linking document preparation with its agreement workflow. The new desktop application, Docusign PDF Editor, is aimed at customers that use Docusign for e-signature and agreement management. It lets users edit text and images in PDF files, combine documents, reorder or delete pages, redact information, add annotations, create forms, and convert file types before sending a file for signature. The move addresses a common step in contract handling, where staff prepare documents in one application and then move them into another for signing. More than 70% of eSignature requests started directly in Docusign's system begin as PDF files, according to the company. Once preparation is complete, users can move a document into the Docusign signing workflow without a separate manual upload. Changes made before signing remain linked to the agreement history, while editing is locked after signature to preserve the signed version. The product is intended for teams including legal, sales, procurement, and human resources. After signature, agreements can be managed within Docusign's broader Intelligent Agreement Management platform, where it uses artificial intelligence to analyse documents, answer questions, track dates such as renewals, and identify risks. Workflow changes The addition expands Docusign beyond signing and contract management into an earlier stage of the document process. It brings PDF preparation into the same environment as signature and post-signature management, rather than requiring users to switch between separate software products. For businesses, that can affect routine tasks such as making last-minute changes to contract language, removing sensitive information before circulation, or creating fillable forms. It may also help reduce version confusion when multiple copies of a document move between teams and systems. The application will be sold to customers using Docusign's IAM and eSignature products. It will be offered in English, Dutch, French, German, Italian, and Spanish. The launch comes as software suppliers seek to bring more of the document lifecycle into a single system. In contract-heavy functions such as procurement and legal operations, reducing handoffs between preparation, approval, signing, and storage has become a priority as companies try to tighten controls and improve record-keeping. Docusign already has a large installed base in electronic signatures, and 95% of Fortune 500 businesses use its eSignature service, according to the company. By adding PDF editing functions, it is seeking to increase the amount of work customers do inside its products rather than relying on third-party document software for an earlier step in the process. Executive view Graham Sheldon, Chief Product Officer at Docusign, described the product as a way to reduce tool switching during contract preparation. "You shouldn't have to jump in between tools just to get a contract ready for signature," said Graham Sheldon, Chief Product Officer at Docusign. "With Docusign PDF Editor, you can now edit your PDF, send it for signature, and manage the contract afterward. It's the newest way we're bringing the entire agreement process together with Docusign IAM."
Docusign has launched PDF Editor, a desktop application that integrates document editing capabilities directly into its Intelligent Agreement Management platform. The tool allows users to create and edit PDFs, combine files, redact information, and move documents straight to signature without switching between applications. More than 70% of Docusign eSignature requests begin as PDFs. The new editor aims to eliminate the need to open separate tools for document modifications before signing. PDF Editor preserves an auditable record of changes made before signing and locks editing once documents are signed. After signing, agreements are analysed using AI to track renewals, identify risks, and surface insights. The desktop application will be available for purchase from 2 November 2026 for Intelligent Agreement Management and eSignature customers. It launches in English, Dutch, French, German, Italian, and Spanish, with additional languages planned for 2027.
ARIS appoints three senior leaders to help enterprises scale AI beyond the pilot stage. ARIS, the global leader in Process Context for Enterprise AI, today announced three new senior appointments as it builds momentum toward 2027 and accelerates its strategy to help organisations put AI to work at scale. Maxime Hambersin joins as Chief Product Officer, Dr Benjamin Krusche as Global Head of Strategy & Transformation, and Mark Jacobs as President and Go-to-Market Lead, Americas. The appointments further strengthen the leadership team built around CEO Guillaume Bacuvier and support the company's next phase of global growth. They come as ARIS advances its positioning around Process Context - giving AI agents the business understanding they need to operate effectively - while accelerating a product roadmap designed to help enterprises identify, deploy and scale AI against measurable business outcomes. As Chief Product Officer, Maxime Hambersin will lead ARIS's global product strategy and roadmap, with responsibility for shaping the next generation of the ARIS platform and translating the company's Process Context strategy into products that create measurable customer value. Hambersin joins ARIS from Docusign, where he held senior product leadership roles and most recently served as General Manager for France. Prior to Docusign, Hambersin spent 12 years at Accenture, ultimately serving as Managing Director and leading major transformation programs for global banking and capital-markets organisations. Dr. Benjamin Krusche joins ARIS as Global Head of Strategy & Transformation, responsible for setting and executing the company's strategic agenda and working closely with Bacuvier and the leadership team on key company initiatives. Krusche joins from Clarity AI, the AI-powered sustainability technology company, where he was Head of Strategy. Prior to that, he spent seven years at Bain & Company, rising to Associate Partner and co-leading Bain's EMEA Agile Practice. "We have set an ambitious target for ARIS - to make Process Context the foundation that all Fortune 500 and G2000 enterprises rely on to put AI to work and create measurable new business value," said Guillaume Bacuvier, CEO of ARIS. "The next phase is about execution. Maxime brings the product vision and experience to translate that strategy into innovation our customers can put to work, while Ben brings exceptional strategic and transformation expertise to help us focus the business on where we can win and accelerate our own transformation." ARIS has also appointed Mark Jacobs as President, The Americas, strengthening its global go-to-market leadership. Jacobs brings extensive enterprise technology and sales leadership experience, including senior positions at Celonis, C3.ai, Oracle, Rimini Street and Adobe/Marketo, and will focus on expanding relationships with major enterprises and helping customers translate investment in process context and AI into measurable business value in the key Americas market. "Enterprise AI is changing the conversation we are having with customers. Leaders aren't looking for more technology for technology's sake - they want to understand where AI can create meaningful value and how they can deploy it without losing control," said Fadi Naffah, Managing Director and Chief Revenue Officer, ARIS. "Mark understands that value conversation exceptionally well. He brings deep experience working with some of the world's largest enterprises and building high-performing teams around customer outcomes."