Grace Health

Primary care & pediatric services, sliding-fee.

Dental Assistant

DentalPosted on Nov 9

Full-timeCorbin, KY, USANo salary listedIn-person

About the Job

Requirements

A high school diploma is required.
Basic computer skills are required.
A radiography certificate is required.
A current CPR certificate is required.
The employee must be able to occasionally lift or move up to 50 pounds.
The employee must meet the physical demands of the role, including regularly talking or hearing; frequently standing, walking, sitting, and using hands to handle objects, tools, or controls; and occasionally reaching, stooping, kneeling, crouching, crawling, tasting, or smelling.
The employee must be able to perform the essential functions of the position, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Monitor the schedule to maintain efficient patient flow.
Escort patients from the waiting area to the treatment area and prepare them for treatment, including chair positioning, napkin placement, and providing protective eyewear.
Provide pre-operative and post-operative instructions and address patients' chief complaints, questions, and concerns.
Help patients feel comfortable before, during, and after dental treatment, and guide parents and patients through the process before treatment.
Teach patients appropriate oral hygiene strategies to maintain oral health.
Initiate referrals as directed by the dentist and arrange appropriate follow-up.
Act as a communication link between the dentist and front desk.
Recognize and respond to basic medical and dental emergencies and monitor patients while nitrous oxide is being administered.
Maintain patient confidentiality in compliance with HIPAA.
Represent Grace Health's mission and participate in local community affairs and events, including school screenings and presentations, to promote a positive image of Grace Health.
Prepare the operatory for planned or emergency dental procedures.
Document oral examinations, including reviewing and updating medical and dental histories.
Take blood pressure and pulse measurements when needed.
Obtain radiographic images using appropriate technique as requested by the dentist.
Keep operatories stocked with necessary supplies and instruments.
Maintain and sterilize equipment and instruments according to manufacturer and clinic guidelines, and clean the clinic's evacuation system according to equipment guidelines.
Dispose of hazardous and infectious waste according to policy and follow universal precautions.
Assist the dentist with treatment procedures using four-handed dentistry, maintaining the field of operation through retraction, suction, irrigation, and drying.
Take preliminary and final impressions and fabricate diagnostic casts.
Perform office management tasks, including maintaining equipment records and ordering clinical supplies.
Cross-train with the front desk to provide coverage as needed.
Complete laboratory authorization forms, prepare dental lab boxes for mailing, and develop a system to manage lab cases and deliveries.
Participate in team-based patient care and coordinate with community organizations, health plans, facilities, and specialists.
Understand and support population health management and proactively address the needs of patients and families served by the practice.
Communicate effectively with vulnerable patient populations.
Participate in Continuous Quality Improvement activities, review and evaluate practice performance, and help identify opportunities for improvement.
Participate in Grace Health's advocacy program.
Follow organizational administrative, clinical, quality assurance, and personnel policies and procedures.
Maintain satisfactory attendance, attend meetings, complete assigned tasks, and document work assignments in a timely manner.
Keep the supervisor informed about attendance and job assignments, and work cooperatively with providers, administration, and peers.
Perform other duties as assigned by the dentist, supervisor, or management.

Desired Qualifications

Experience with Dentrix software is preferred.
Experience with Microsoft Word and Excel is preferred.
Completion of a dental assisting program is preferred.
One year of dental assisting experience is preferred.
Completion of a dental assisting program certificate is preferred.

Summary:
The dental assistant will serve an integral role in assisting patients of Grace Dental to achieve and maintain optimal oral health. The dental assistant will provide educational and clinical services, as well as perform clerical and maintenance tasks to ensure quality and efficient care.

Essential Duties and Responsibilities:

Patient Interaction:
- Monitoring schedule to maintain efficient patient flow
- Politely ushering patients from waiting area to treatment area
- Preparing patients for treatment (chair positioning, napkin placement, providing patient protective eyewear, etc.)
- Providing pre-operative and post-operative instructions
- Addressing patient’s chief complaint and any questions/concerns raised
- Helping patient feel comfortable before, during, and after dental treatment
- Guiding parents and patients through the process before treatment
- Teaching patients appropriate oral hygiene strategies to maintain oral health
- Initiates referrals as needed per dentist and arranges appropriate follow-up
- Acts as a communication link between dentist and front desk
- Providing superior customer service to all patients
- Recognizing and responding to basic medical and dental emergencies
- Monitoring patient while nitrous oxide is being administered
- Maintaining patient confidentiality through HIPAA compliance
- Advocating for Grace Health and its respective mission
- Participating in local community affairs and events including school screenings, presentations, events, and any opportunity to promote a positive image of Grace Health
Chairside and Expanded Duties Assisting:
- Preparing operatory for planned or emergency dental procedures
- Documenting oral examinations, including reviewing/updating medical and dental history
- Taking blood pressure and pulse measurements when needed
- Obtaining radiographic images using appropriate technique, as requested by dentist
- Keeping all operatories appropriately stocked with needed supplies and instruments
- Maintaining and sterilizing all equipment and instruments according to manufacturer and clinic guidelines
- Cleaning clinic’s evacuation system according to equipment guidelines
- Properly disposing of hazardous and infectious waste per policy
- Assisting dentist with a variety of treatment procedures using four-handed dentistry
- Maintaining field of operation during dental procedures using retraction, suction, irrigation, drying, etc.
- Following universal precautions
- Taking impressions (preliminary and final) and fabricating diagnostic casts
- Performing other duties as assigned by dentist or supervisor
Office Management:
- Performing office management tasks
- Maintaining equipment records for maintenance and operational purposes
- Ordering clinical supplies
- Cross training with front desk to provide coverage as needed
- Completing laboratory authorization forms
- Preparing dental lab boxes and labeling for mailing
- Developing system to manage lab cases and deliveries
- Performing other duties as assigned by management

Other Essential Duties and Responsibilities:

Grace Health recognizes that managing patient care is a team effort involving both clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
Team members must demonstrate excellent communication and coordination skills to provide quality patient care.
Care coordination includes communication with community organizations, health plans, facilities, and specialists.
Care team members must understand and embrace the concept of population health management and proactively address the needs of patients and families served by the practice.
Team members must demonstrate the skills and knowledge necessary to communicate effectively with vulnerable patient populations.
Team members must participate in Continuous Quality Improvement (CQI) activities within the organization to ensure patients receive high-quality care.
All team members will be involved in improving quality outcomes.
Team members will participate in the review and evaluation of practice performance and help identify opportunities for improvement.
Team members will participate in Grace Health's advocacy program.

General Duties:

Follows all organizational policies and procedures, including administrative, clinical, quality assurance, and personnel policies.
Maintains satisfactory attendance, including attendance at meetings and completion of assigned tasks.
Maintains timely documentation of all work assignments.
Maintains patient confidentiality.
Routinely keeps the supervisor informed regarding attendance and job assignments.
Demonstrates flexibility and the ability to multitask.
Works effectively and efficiently.
Works cooperatively with providers, administration, and peers.

Qualification Requirements:

To perform this job successfully, an individual must be able to support and advance Grace Health's mission while satisfactorily performing each essential duty. The requirements listed below represent the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Skills:
Basic computer skills are required. Experience with Dentrix software is preferred. Experience with Microsoft Word and Excel preferred.

Education and/or Experience:
High school diploma. Completion of dental assisting program preferred.
1 year of dental assisting preferred.
Licenses or Certifications:

Radiography certificate
Current CPR certificate
Completion of dental assisting program certificate preferred

Physical Demands:

The physical demands described herein represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell.

The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

Grace Health is a faith-based, federally qualified health center (FQHC). We provide primary healthcare services to underserved, underinsured, and uninsured individuals throughout southeastern Kentucky. Our mission is "to show the love and share the truth of Jesus Christ to southeastern Kentucky through access to compassionate, high-quality primary healthcare for the whole person."

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

The noise level in the work environment is typically moderate.

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Company

Grace Health

Primary care & pediatric services, sliding-fee.

Grace Health is a Federally Qualified Health Center serving Southeastern Kentucky with a broad primary care offering. It provides pediatric and well-child care from birth, general primary care for all ages, and well-woman care, along with affordable prescriptions through a 340B pharmacy program and outreach and education. The organization operates a patient-centered medical home, meaning patients work with a care team to receive personalized, coordinated care and easier access to services. Grace Health accepts major insurance plans, Medicaid, Medicare, and KCHIP, and offers a sliding fee discount for the uninsured based on household income and size. Its mission is to share love and the truth of Jesus Christ through accessible, high-quality care for the whole person, focusing on compassionate service and helping patients navigate the healthcare system.

Company size: 51-200
Company stage: Grant
Total funding: $200K
Headquarters: Corbin, KY
Founded: 2008

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