Retail Specialist

At A Glance

As a Meta Retail Specialist, you'll support a set territory of Meta retail displays on a part-time schedule — handling routine maintenance, minor repairs, installations, and display refreshes, along with core merchandising tasks like inventory replenishment and planogram (POG) compliance. You'll work independently using basic hand tools, following manufacturer standards to keep displays functional and on-brand.  This is a part-time position offering flexible scheduling based on market and program needs, with mileage and drive time paid per company policy.

This is a part-time position offering 19-26 hours a week with a standard Monday-Friday schedule.  Scheduled work must be completed by 6 pm.   Occasional weekend work may be required, with advance notice provided.

Minimum Pay

USD $20.00/Hr.

Maximum Pay

USD $20.00/Hr.

What We Offer

• Weekly pay schedule and early wage access – get paid when you need it
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out of market travel pay (drive time, mileage, per diem, hotel)
• State-mandated sick time
• State-mandated cell allowance by shift
• Referral bonus opportunities
• 401(k) after 12 months of employment
• Opportunity to work with a growing company that rewards and promotes its associates
• A variety of part-time and full-time roles across the business that can lead to consistent income

What You'll Do

• Execute scheduled service visits across an assigned route of retail locations, adhering to established schedules and program requirements
• Consistently complete assigned work according to established schedules and minimize unnecessary rescheduling
• Diagnose and resolve technical issues to maintain full functionality and performance of assigned displays
• Execute installations, display builds, and refreshes, including fixturing, cabling, media players, and security components
• Manage and complete ad-hoc service requests within 48–72-hour SLAs, where required
• Ensure full compliance with planograms (POG), brand standards, and display requirements across all locations
• Identify root causes of recurring issues and help implement lasting solutions
• Accurately document and report all service activity, outcomes, and insights on time
• Perform merchandising tasks including inventory replenishment, POP placement, and pricing/fact tag execution
• Manage and reconcile trunk stock inventory, ensuring appropriate replacement parts are available to support efficient service delivery and first-time fix success
• Build and maintain strong working relationships with in-store personnel
• Participate in team calls, client interactions as required, and field ride-alongs to support program success
• Complete administrative tasks with accuracy and timeliness, including scheduling and same-day reporting
• Adapt to evolving business needs and take on additional responsibilities as assigned
• Maintain compliance with all company safety policies, required training, certifications, and professional standards

What You'll Bring

Experience and Education:

• High school diploma or equivalent required
• Experience with display installations, merchandising, and planogram execution preferred
• Comfortable using basic hand tools to maintain displays
• Experience or aptitude for diagnosing and resolving physical display issues, including lighting components, fixtures, and non-functioning buttons
• Experience or aptitude for identifying and resolving basic electronic and connectivity issues, including cabling, power, and component integration

Skills and Attributes:

• Good verbal and written communication skills with the ability to professionally interact with store personnel and internal teams
• Ability to manage your assigned route, prioritize your workload, and meet service SLAs with periodic support and guidance
• Detail-oriented and organized, with a commitment to delivering quality work and good customer service
• Willingness to learn basic problem-solving techniques with a focus on identifying and addressing root causes
• Comfortable performing, or willing to learn, basic troubleshooting, installation, and repair tasks across hardware, displays, and connected systems (full training provided)
• Must commit to completing the market area's minimum weekly hours or special project hours request
• Able to read POG schematics and wiring diagrams and correctly connect components (training provided)
• Proficient using your personal smartphone/tablet with GPS functionality to upload photos, report assignment data, reference documents while in-store, and schedule visits
• Ability to drive on behalf of the company in compliance with company guidelines, with access to reliable transportation
• Must have a basic toolkit that includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and Goo Gone

Availability and Logistics

• Travel up to 30–60 miles with paid drive time and mileage per company policy
• Willingness and ability to travel for 2–3 days to participate in in-person training
• Available to meet the market area's minimum weekly hours request, with a flexible schedule based on program needs
• All hours and shifts comply with state and local requirements for wages, hours, overtime, and rest break guidelines

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  While performing the duties of this job, the employee is required to:

• Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive
• Always lift and carry supplies into the store up to 10 pounds
• Regularly lift and carry up to 40 pounds
• Frequently lift and carry up to 25 pounds  
• Continuous hand/eye coordination and fine manipulation
• Occasionally travel via flight or other modes of transportation

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.

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