C

Citi

Runs banking and payments for global clients

Senior Vice President

Program ManagementPosted on Nov 10
Full-timePune, Maharashtra, IndiaNo salary listedHybrid

About the Job

Requirements

  • At least 10 years of experience leading complex, large-scale change management and process transformation programs within Tier 1 investment banks or financial institutions.
  • In-depth operational domain knowledge across Futures & Derivatives Clearing, including exchange-traded derivatives, cleared OTC derivatives, margin and collateral, and client clearing, and/or Equities Operations, including cash equities, equity derivatives, corporate actions, trade booking, allocations, and settlements.
  • Strong working knowledge of global market structure, clearing houses, industry utilities such as DTCC, Euroclear, Traiana, and MarkitWire, and relevant regulatory frameworks such as CFTC, SEC, EMIR, and MiFID II.
  • Extensive expertise in Target Operating Model design and end-to-end process re-engineering.
  • Deep proficiency in program management delivery methodologies, including Agile, Scrum, Kanban, Waterfall, and hybrid approaches.
  • Strong data analytics and literacy skills, with experience using operational datasets and business intelligence tools such as Tableau and Power BI to drive decisions and measure benefits realization.
  • Ability to influence, negotiate, and partner effectively with C-suite and senior business, operations, and technology leaders.
  • Strong strategic problem-solving and root-cause analysis capabilities, with a pragmatic approach to resolving operational, technical, and architectural bottlenecks.
  • Proven leadership and people management experience, including developing high-performing, multidisciplinary, and globally distributed teams.
  • Bachelor’s degree in Finance, Business Administration, Engineering, Computer Science, or a related quantitative field.

Responsibilities

  • Own end-to-end governance and delivery of the transformation portfolio across Futures & Derivatives Clearing and/or Equities Operations, aligning it with global strategic business priorities.
  • Establish and maintain program structure, milestones, key performance indicators, resource allocation, budget oversight, and transparent executive status reporting.
  • Define, track, and validate quantitative and qualitative business outcomes, including full-time-equivalent capacity creation, error-rate reduction, straight-through-processing rate improvements, and risk reduction.
  • Identify, track, and remediate cross-functional dependencies, delivery bottlenecks, and project risks.
  • Design, define, and implement future-state operating models across post-trade processing, clearing, allocation, reconciliation, and settlement workflows.
  • Lead detailed process discovery, value-stream mapping, and root-cause analyses using Lean and Six Sigma frameworks to eliminate waste and non-value-added steps.
  • Use operational data, trade metrics, and exception patterns to develop business cases and prioritize process re-engineering pipelines.
  • Partner with Core Technology and Architecture teams to translate business requirements into scalable, resilient system enhancements and platform upgrades.
  • Oversee user acceptance testing, operational readiness rehearsals, cutover planning, and post-implementation checkouts.
  • Build and maintain consultative partnerships with senior Operations Desk Heads, Business Heads, Technology Leaders, Product Managers, and Compliance Partners.
  • Embed controls, auditability, and business continuity measures into deployed process solutions.
  • Lead, mentor, and upskill a team of process engineers, business analysts, and project managers, cultivating high-performance delivery standards.
  • Champion an agile, innovation-led mindset across the wider Markets Operations organization.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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