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Gong.io

AI-driven revenue intelligence from conversations

Senior Manager - Revenue Architecture, Mid Market

Account ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • At least 8 years of total experience in business transformation delivery roles, including at least 3 years directly managing a high-performing team.
  • Currently located in one of Gong's hub locations: San Francisco, Salt Lake City, Austin, Chicago, or New York City.
  • Comfort operating in CEO/CRO-level language, including discussing revenue strategy, growth levers, and board-level business narratives rather than only product usage.
  • A track record of coaching others to own senior vice president and C-suite stakeholder relationships and lead value/return-on-investment conversations, with strong executive presence.
  • High business acumen and an understanding of how revenue teams operate, sell, and scale.
  • Experience driving multithreaded relationships within large, matrixed organizations.
  • A track record of succeeding in a fast-paced, high-growth environment.

Responsibilities

  • Hire, coach, and develop a high-performing team of Mid Market Revenue Architects, prioritizing the team's success and achievement of targets.
  • Guide the team in structuring ambiguous, cross-functional customer problems into clear diagnostics and roadmaps.
  • Partner with senior go-to-market leaders to design and oversee strategies that transform how customers sell and run revenue through Gong's Revenue AI.
  • Guide the team in mapping current-state customer sales processes to artificial-intelligence-driven workflows that deliver revenue outcomes.
  • Drive change management programs across the team's book, shifting how customers' revenue organizations sell and operate from initial workflow redesign through full behavioral adoption.
  • Empower the team to use data-driven insights to quantify measurable business outcomes and communicate Gong's return on investment and strategic value in relation to CEO/CRO-level priorities.
  • Own the team's aggregate renewal and expansion strategy and execution for the mid-market segment, partnering with cross-functional teams on growth.
  • Partner with internal Product, Sales, Support, and Marketing teams to remove barriers to the team's transformation work.

Desired Qualifications

  • Go-to-market or revenue-focused transformation experience.

About the Company

Gong.io

AI-driven revenue intelligence from conversations

Gong builds a revenue intelligence platform that analyzes every customer interaction to help sales teams win more deals. It records, transcribes, and analyzes calls, video meetings, emails, and chats to surface insights on deal health, sales tactics, and buyer/competitor trends. Using AI, it provides Deal Intelligence, People Intelligence, and Market Intelligence, flags risks, coaching opportunities, and next-best-action recommendations, and integrates with CRM, email, and collaboration tools. The goal is to turn conversations into data-driven actions to improve forecasting, coaching, and go-to-market decisions for mid-to-large enterprises.

Company size
1,001-5,000
Company stage
Series E
Total funding
$586M
Headquarters
San Francisco, CA
Founded
2015

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