Operations Supervisor 2nd Shift

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Lead Operations. Drive Performance. Grow Your Career.

At Ingram Micro, we're powering the technology that helps businesses and communities thrive worldwide. As an Operations Supervisor, you'll lead a team in a highly automated, fast-paced distribution center while helping drive operational excellence, employee engagement, safety, and customer satisfaction.

If you're an experienced warehouse leader who excels in high-volume fulfillment environments and enjoys coaching teams to achieve operational goals, we'd love to hear from you.

Why Join Ingram Micro?

We offer industry-leading benefits beginning on Day 1 of employment, because we know our people make the difference.

Comprehensive Benefits

✅ Medical, Dental & Vision Coverage

✅ 401(k) with Company Match

✅ Paid Vacation, Sick Time & Holidays

✅ Paid Parental Leave

✅ Tuition Reimbursement

✅ Health Savings Account (HSA) & Flexible Spending Account (FSA)

✅ Life Insurance

✅ Short-Term & Long-Term Disability Coverage

✅ Bonus Opportunities

✅ Employee Resource Groups

✅ Employee Referral Program

✅ Strong Work-Life Balance

Additional Perks

✅ Career advancement and leadership development opportunities

✅ Mentorship programs and internal promotion pathways

✅ Quarterly employee appreciation events

✅ Thanksgiving and holiday meals

✅ Food truck events and team celebrations

✅ Community volunteer and charitable fundraising activities

✅ Positive, people-first culture focused on growth and recognition

What You'll Do

As a Distribution Operations Supervisor, you'll oversee daily warehouse operations and lead a team responsible for receiving, inventory management, order fulfillment, shipping, and continuous improvement initiatives.

You'll play a critical role in driving productivity, maintaining inventory accuracy, ensuring safety compliance, and supporting service-level performance within a highly automated distribution environment.

Key Responsibilities

• Lead and develop a team of warehouse associates in a high-volume distribution center
• Drive daily operational performance across receiving, replenishment, picking, packing, shipping, and inventory control functions
• Coach, mentor, and hold employees accountable to productivity, quality, and safety standards
• Monitor labor utilization and staffing levels to ensure operational efficiency
• Maintain inventory accuracy through cycle counts, audits, and process compliance
• Analyze operational metrics and identify opportunities for continuous improvement
• Partner with cross-functional teams to resolve operational issues and improve customer service levels
• Enforce standard operating procedures (SOPs) and company policies
• Promote a culture of safety, engagement, accountability, and teamwork
• Ensure compliance with all OSHA, company, and regulatory requirements
• Support process improvement initiatives focused on productivity, quality, and cost reduction

What Makes You Successful

The ideal candidate is a hands-on leader who enjoys working on the warehouse floor, developing employees, and creating efficient operational workflows within a fast-paced distribution environment.

You'll stand out if you have experience with:

• High-volume distribution or fulfillment centers
• Automated warehouse systems
• Warehouse Management Systems (WMS)
• RF scanners and inventory control processes
• Lean Manufacturing or Continuous Improvement methodologies
• KPI-driven operations management
• Employee coaching, succession planning, and team development
• Labor planning and performance management
• Shipping, receiving, and inventory operations

Qualifications

Required

• High School Diploma or GED
• 5+ years of warehouse, logistics, fulfillment, or distribution center experience
• 3+ years of leadership experience supervising warehouse associates or operations teams
• Experience managing employee performance, productivity, and operational metrics
• Strong problem-solving and decision-making abilities
• Excellent communication and employee engagement skills
• Ability to thrive in a fast-paced, deadline-driven environment

Preferred

• Associate's or Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, or related field
• Experience working in an automated distribution center or fulfillment operation
• Knowledge of Warehouse Management Systems (WMS) and inventory control systems
• Leadership development training such as Supervisor 101 or comparable programs
• Experience utilizing Lean, Six Sigma, Kaizen, or continuous improvement methodologies

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.