Senior Technical Writer - Energy

Job Description

Job Responsibilities

• Communicate and collaborate with subject matter experts (project managers, technicians, and product managers) to build strong working relationships and gather information
• Understand business processes and systems and communicate them effectively to non-technical people
• Validate information for accuracy and use a routing and review process for document approval
• Edit content according to a style guide and enforce organization standards
• Optimize content for AI parsing by implementing consistent structure, adding metadata, and consistently updating content for accuracy
• Migrate content to new templates or knowledge management systems
• Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases)

Job Requirements

• Degree in English, Technical/Professional Writing, Communications, or equivalent experience
• 2+ years of Technical Writing experience in a high-tech environment collaborating with technical subject matter experts, or in a similar product-focused role
• Experience using AI applications in daily life or in the work environment, and a curiosity about leveraging and improving them
• Cheerful outlook and flexibility toward frequent change and inevitable mid-project priority modifications
• Familiarity or experience with Sharepoint, HTML, XML, and DITA
• Ability to manage multiple documentation projects by addressing priorities and following processes
• Experience creating visual content that directly goes with text within documents, such as taking photographs and editing them to include callouts and zoom-ins, and/or pulling images from engineering databases