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First Due

All-in-one public-safety operations platform

Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 3 years of public safety software experience, preferably in Fire or Emergency Management.
  • At least 3 years of solution selling, presenting to large customer groups, and negotiation.
  • Strong organization and communication skills with customers and internal teams.
  • Ability to lead, collaborate, and work autonomously in a fast-paced startup team environment.
  • Collaborative approach to working with marketing, product, and customer success teams.
  • Proficiency with customer relationship management (CRM) software, Microsoft Office, and collaboration tools.
  • Proven track record of achieving or exceeding quota goals.
  • Must be authorized to work for any U.S. employer in the United States.
  • Must successfully pass a criminal background check.

Responsibilities

  • Prospect and develop new relationships with public safety professionals and partners.
  • Build and maintain a high-performance sales pipeline, manage efficient and professional sales cycles, and close contracts.
  • Lead discovery with agencies about their needs and present strategies to develop pre-incident planning, mobile response, and community engagement.
  • Travel 25–35% to customer sites and attend trade shows.
  • Foster a professional sales culture that provides mutual benefit to First Due and the customer.
  • Maintain current understanding of the public safety industry, including its software ecosystem, trends, performance indicators, competitive landscape, and business practices.

Desired Qualifications

  • Experience in Fire or Emergency Management is preferred.

About the Company

First Due

All-in-one public-safety operations platform

First Due provides a single software platform for public safety agencies that unifies and modernizes operations across Fire, EMS, and Law Enforcement. Its main products include a full suite of tools: pre-incident planning, mobile response, electronic patient care reporting (ePCR), NERIS and NEMSIS-compliant reporting, scheduling, fire prevention and inspections, asset and inventory management, and community engagement. The platform is integrated so agencies can access all these features in one place, reducing the need for multiple separate systems. Compared with competitors, First Due differentiates itself by offering a comprehensive, end-to-end solution designed specifically for public safety across multiple disciplines, with thousands of customers and hundreds of thousands of users across the U.S. and Canada. The company aims to help agencies streamline day-to-day operations, improve efficiency, and deliver better service to the communities they protect.

Company size
Not listed
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$355M
Headquarters
Miami, FL
Founded
2016

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