Business Intelligence Analyst 3

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

We are seeking a highly analytical professional with a strategic mindset and strong cross-functional collaboration skills to serve as a key link between Operations, Sales, Product, Finance, Technology, and Customer Support teams, fostering alignment across the different businesses within the group (InComm, Todo Cartões, and Incentivale).

This role will be responsible for transforming data into business decisions, connecting functional areas, structuring planning processes, consolidating key performance indicators, and ensuring the execution of the company's strategic priorities.

More than a reporting specialist, we are looking for someone who can effectively navigate across teams, understand business needs, identify opportunities, and act as a trusted business partner to leadership teams. This position has a strong focus on Business Intelligence, Integrated Business Planning, and Performance Governance.

Responsibilities

Integrated Business Planning (S&OP)

• Coordinate the S&OP process across the company's different functional areas.
• Consolidate information from Sales, Operations, Logistics, Merchandising, Product, and Customer Support teams.
• Facilitate recurring business planning and performance review forums.

Business Intelligence & Analytics

• Develop and maintain dashboards, KPIs, and management reports.
• Consolidate and harmonize data from multiple systems and sources.
• Establish governance processes for corporate metrics and performance indicators.
• Identify trends, performance gaps, and improvement opportunities.
• Transform large volumes of data into actionable insights for leadership.
• Support automation initiatives and analytical/AI-driven projects.

Cross-Functional Alignment

• Ensure alignment between commercial, operational, and strategic objectives.
• Facilitate communication across departments and lead cross-functional initiatives.
• Monitor corporate projects involving multiple areas and group companies.

Performance Governance

• Develop executive-level presentations and business reviews for leadership and senior management.
• Ensure consistency, reliability, and quality of corporate information.
• Monitor critical KPIs and support action plans aimed at improving business performance.

Continuous Improvement & Digital Transformation

• Identify opportunities to improve processes and operational efficiency.
• Support enhancements to ERP, CRM, BI platforms, and system integrations.
• Promote a data-driven culture across the organization.

Qualifications

• Bachelor’s degree in business administration, Engineering, Economics, Statistics, Information Systems, Data Science, or related fields.
• Experience in S&OP, Commercial Planning, Sales Operations, Business Intelligence, Analytics, or related areas.
• Advanced Microsoft Excel skills.
• Advanced Power BI skills.
• Intermediate to advanced SQL proficiency.
• Experience with data modeling and database design.
• Ability to build executive dashboards and performance reporting.
• Knowledge of automation and data analytics tools.