C

Citi

Runs banking and payments for global clients

Asesor de Tarjetas de Crédito

Field SalesConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Completed preparatory/high school education; a bachelor's degree is desirable.
  • Experience in sales is desirable.
  • Customer service experience is desirable.
  • Basic financial product and general sales knowledge is desirable.
  • Ability to use a tablet.
  • Communication skills, including verbal fluency and active listening.
  • Negotiation skills in sales.
  • Ability to work toward objectives.
  • The ability to work rotating eight-hour shifts, Monday through Sunday, with one assigned weekday off between Monday and Thursday.

Responsibilities

  • Proactively approach customers and create positive customer experiences by placing products and services in accordance with institutional and commercial-partner policies and processes, achieving daily objectives.
  • Identify and strategically approach customers.
  • Analyze, provide, and promote appropriate product advice.
  • Use verbal dialogue to deliver a credit card suited to the customer's needs and encourage its use.
  • Execute the sales process correctly, focusing on customer experience and compliance with institutional guidelines.
  • Stay current on products, services, and policies.
  • Meet customer-experience and credit-card placement objectives.
  • Comply with laws and regulations governing sales, act ethically and in strict accordance with policies, and assess risks under institutional guidelines.
  • Promote compliance with applicable laws, rules, and regulations of the business and commercial partner, exercise ethical judgment, and promptly and transparently report any noncompliance.
  • Understand and achieve assigned goals and objectives.
  • Keep the workplace clean and orderly.

Desired Qualifications

  • Knowledge of basic financial products and general sales.
  • A positive, proactive, adaptable, dynamic, creative, and solution-oriented approach; continuous learning; confidence when offering services and products; teamwork.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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