Account Executive - Federal

At Verint, we’re helping shape what is next in customer experience. As a leader in CX automation, we are creating a future where people and AI-powered bots work together to help some of the world’s most iconic brands achieve real business outcomes. Powered by our next-generation Verint Open Platform, we are continuing to grow, innovate, and push the boundaries of what is possible with AI.

We are bringing together passionate people with diverse voices, perspectives, and expertise who want to push what is possible, make an impact, and help shape the future of AI-powered customer experience. If you are excited by who we are, where we are going, and what we are building together, we want to hear from you!

About the Role:

At Verint, we're looking for a relationship-driven, strategic sales professional who thrives on helping government agencies solve complex challenges through innovative technology and AI-powered solutions.

As an Account Executive, you'll serve as the trusted advisor and primary point of contact for a portfolio of key Public Sector Federal accounts. You'll build strong executive relationships, uncover new opportunities, and guide customers through their digital transformation journeys while driving revenue growth and long-term success.

This role is ideal for someone who enjoys balancing big-picture account strategy with hands-on execution, collaborating across teams, and creating meaningful partnerships that deliver value for customers and Verint alike.

As an Account Executive, Federal you will:

• Serve as the primary relationship owner for assigned Federal and Public Sector accounts.

• Build and maintain strong relationships with executive-level stakeholders and key decision makers.

• Identify, develop, and close new business opportunities while expanding existing customer relationships.

• Create and execute strategic account plans that support both short-term wins and long-term growth.

• Partner with internal teams including pre-sales, inside sales, leadership, and customer success to deliver exceptional customer experiences.

• Lead complex sales cycles from opportunity identification through proposal development, negotiation, and contract closure.

• Coordinate and manage RFP responses and procurement activities.

• Develop a deep understanding of your customers' business objectives, challenges, and technology roadmaps.

• Stay informed on industry trends, regulatory requirements, competitive activity, and emerging technologies impacting Federal agencies.

• Present solutions and business value propositions to audiences ranging from end users to senior executives, boards, and agency leadership.

• Maintain accurate opportunity management, forecasting, and account activity within CRM.

• Consistently achieve and exceed quarterly and annual revenue targets.

• Serve as a trusted advisor and subject matter expert for customers and internal stakeholders.

Requirements you will need to be successful:

• Build trusted, long-term partnerships across Federal agencies and Public Sector organizations.

• Consistently uncover new opportunities while protecting and growing existing business.

• Demonstrate executive presence and credibility when engaging senior leaders.

• Effectively navigate complex procurement and decision-making processes.

• Deliver accurate forecasts and consistently achieve sales goals.

• Bring customers innovative solutions that help modernize operations and improve citizen experiences.

  Requirements that will differentiate your candidacy:

• Bachelor's degree or equivalent combination of education and experience.

• 5+ years of proven success selling enterprise software, SaaS, or high-value services into the Federal Public Sector market.

• Demonstrated track record of meeting or exceeding sales quotas.

• Experience managing complex, long sales cycles and multi-stakeholder buying processes.

• Strong prospecting, business development, solution-selling, and account management skills.

• Proven ability to build relationships with senior executives and key decision makers.

• Experience within public safety, radio recording, quality management, or related government technology environments.

• Ability and willingness to travel approximately 50-75%.

• Ability to successfully complete required background screening processes.

• Ability to obtain and maintain the credit line necessary for business travel.

At Verint, our values are more than words. They are how we work together every day. We operate as One Team, embrace Continuous Innovation, communicate openly with Zero Daylight, bring a Bias to Action, and stay Customer Powered in the decisions we make. Together, these values guide how we collaborate, innovate, and deliver meaningful impact.

Our people are at the heart of Verint, and we are committed to supporting their well-being. We offer a variety of benefits that includes paid time off, health and wellness benefits, and retirement benefits, based on eligibility and local requirements.

If you require a reasonable accommodation or adjustment to participate in the interview process, please contact [email protected] as soon as possible so we can discuss your needs and provide appropriate support.

Verint is committed to protecting your privacy. For information about how we process candidate personal data, please review our Candidate Privacy Notice.