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Mercer University

Private university in Macon, GA

IT Field Support Technician - Information Technology

Part-Time
$10/hr
Entry
Macon, GA, USA
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Computer support experience and knowledge are required.
  • Prior customer service experience is preferred.
  • Excellent written and verbal communication skills are required.
  • Proven analytical and problem-solving skills are required.
  • The ability to carry up to 25 pounds for short distances is required.
  • Candidates must have computer experience to be considered for the position.
Responsibilities
  • Install, maintain, and support computer hardware and software.
  • Provide on-site support for faculty and staff.
  • Answer phone calls and emails as needed.
Desired Qualifications
  • Prior customer service experience.

About the company

Mercer University is a private university headquartered in Macon, Georgia. It offers undergraduate, graduate, and professional programs through schools and colleges in Georgia and online.

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