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Concentrix

Global BPO offering customer engagement services

Cloud Solution Architect - Active Directory, PKI & Hybrid Identity

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in SwedenNo salary listed

About the Job

Requirements

  • Expert-level depth in at least two of the three Tier 1 skills: Public Key Infrastructure (PKI) and Active Directory Certificate Services (AD CS), Active Directory Federation Services (ADFS), or Active Directory Domain Services and Windows Server Security.
  • Strong on-premises experience.
  • Expert-level PKI/AD CS experience, including design, migration, certificate lifecycle, templates, enrollment, governance, troubleshooting, backup, and recovery.
  • Expert-level ADFS experience, including federation design, single sign-on and enterprise application integration, troubleshooting, migration to Microsoft Entra ID, backup, and recovery.
  • Strong Active Directory Domain Services and Windows Server Security knowledge, including DNS, Group Policy, Kerberos/NTLM, security hardening, backup, and recovery.
  • Strong Windows Client Security knowledge.
  • Ability to operate across on-premises and hybrid identity environments.
  • Proven experience planning and executing backup, restore, and disaster recovery for Active Directory, AD CS, and ADFS.
  • Working knowledge of Windows Server Security, Windows Client Security, Distributed File System, Microsoft Entra Enterprise Apps and SSO, and networking fundamentals, including backup, recovery, design, operations, and troubleshooting.
  • Experience in high-security, compliance, confidentiality, or regulated customer environments.
  • Ability to meet applicable security screening, background check, or clearance requirements when required by customer engagements.
  • Fluent English, spoken and written.
  • Based in Sweden and able to work onsite as required for customer delivery, workshops, or high-security engagements.
  • Flexibility to travel within the Nordics as needed.
  • Senior customer-facing technical delivery or advisory experience with enterprise customers at L4 – Senior CE or above.
  • Active accreditation or readiness to obtain accreditation within the stated initial period for the listed AD CS and ADFS delivery engagements.
  • Strong troubleshooting and problem-solving skills in identity, authentication, federation, and certificate situations.
  • Strong technical expertise and business understanding.

Responsibilities

  • Design, assess, and implement enterprise PKI and AD CS solutions, including CA hierarchy, templates, enrollment, revocation, and certificate lifecycle management.
  • Design and support AD DS and ADFS architectures, including federation, claims, relying-party trusts, and modernization or migration to Microsoft Entra ID.
  • Advise customers on certificate-based trust models, authentication, authorization, and secure identity architecture.
  • Lead end-to-end delivery of Unified/EDE engagements, including AD CS assessments, deployments, migration assistance, technical blocker mitigation, demonstrations, and ADFS assessments.
  • Troubleshoot complex certificate, authentication, federation, DNS, Group Policy, and DFS issues.
  • Deliver repeatable technical engagements with clear findings, remediation plans, and reports.
  • Act as a trusted technical advisor to customers, CSAMs, SDMs, and internal stakeholders.
  • Translate business, compliance, and security requirements into practical technical architecture.
  • Communicate with technical teams and customer decision makers in English and Swedish.
  • Guide customers on secure-by-design identity and certificate architectures.
  • Drive security hardening for Windows Server, Windows Client, Active Directory, AD CS, and ADFS.
  • Support data security architecture discussions where they relate to identity and certificate trust.
  • Improve operational stability, monitoring, and reliability of identity, federation, and certificate services.
  • Support backup, disaster recovery, and business continuity for Active Directory, AD CS, and ADFS.
  • Collaborate with CSAMs, partners, engineering teams, and CSA communities to deliver customer outcomes.
  • Contribute reusable assets, delivery IP, and best practices for PKI, ADFS, and hybrid identity.
  • Share knowledge within the Nordic pod to maintain identity and certificate expertise in the team after transition.

Desired Qualifications

  • Fluent Swedish or Finnish; additional Nordic languages are a plus.
  • Microsoft Entra External ID (B2B) experience.
  • PowerShell scripting and automation for Active Directory, AD CS, and ADFS operations and reporting.
  • Microsoft Defender for Identity, Microsoft Sentinel, Entra ID Protection, Conditional Access, privileged access, and identity governance.
  • Microsoft Entra Connect or Cloud Sync and hybrid identity fundamentals.
  • Architecture Service – Data Security accreditation.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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