Cloud Solution Architect
Concentrix
Cloud Solution Architect
Concentrix
Global BPO offering customer engagement services
Job Title:
Cloud Solution Architect (v-CSA) – Active Directory, PKI & Hybrid IdentityJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.We are looking for a Cloud Solution Architect with deep expertise in Public Key Infrastructure (PKI) / Active Directory Certificate Services (AD CS), Active Directory Federation Services (ADFS) and Active Directory to support enterprise and regulated customers in Sweden and the Nordics.
This is a customer-facing role responsible for delivering secure identity and certificate architecture, acting as a trusted technical advisor, and executing repeatable AD CS, ADFS and Windows security engagements across on-premises and hybrid environments. This position is a backfill: depth in PKI / AD CS and ADFS is the primary requirement, with Windows Server/Client security and hybrid identity (Microsoft Entra) as essential complementary skills.
Key Responsibilities:
1. PKI, Certificate Services & Identity Architecture
2. Customer Delivery & Execution
3. Trusted Advisor & Stakeholder Management
4. Security Hardening & Governance
5. Operations, Resilience & Optimization
6. Collaboration & Knowledge Sharing
Required Technical Skills:
Target Skill Set (required)
The role covers the following CSA GD taxonomy skills. Only the Tier 1 skills are mandatory at expert level; Tier 2 skills are required at a solid working level and can be deepened on the job. For every technology, the candidate is expected to cover backup and recovery as well as design, operations and troubleshooting.
Tier 1 – Mandatory (expert-level, deep hands-on delivery)
· Public Key Infrastructure (PKI) and Certificate Services – AD CS CA hierarchy, templates, enrollment, revocation and certificate lifecycle; CA database and private-key backup, CA recovery/restore and CRL/AIA continuity.
· Active Directory Federation Services (ADFS) – federation design, relying-party trusts, claims, SSO and migration to Microsoft Entra ID; ADFS configuration and token-signing certificate backup, farm recovery and high availability.
· Active Directory – AD DS design, operations, troubleshooting, Group Policy, DNS and modernization; system-state backup, authoritative/non-authoritative restore and AD forest recovery.
Tier 2 – Required working knowledge
· Windows Server Security – Windows Server hardening, Kerberos/NTLM, tiering and privileged access; secure backup and recovery of Tier 0 servers.
· Windows Client Security – Windows client hardening, security baselines and credential protection; recovery of BitLocker keys and client security configuration.
· Distributed File System (DFS) – DFS Namespaces and DFS Replication design, health and troubleshooting; DFS-N configuration backup and DFS-R database/content recovery.
· Microsoft Entra Enterprise Apps & SSO – enterprise application integration, SAML/OIDC SSO and app migration from ADFS to Entra ID; backup and restore of app/SSO configuration and signing-certificate rollover.
· Networking – networking fundamentals for identity services (DNS, name resolution, ports/firewalling, load balancing, proxies); DNS zone backup and recovery.
Core Must-have Skills:
strong on-premises experience is a must
Additional Skills – Strongly Preferred
Better to Have
Delivery Accreditations
Security & High-Security Environment Requirements
Core Qualifications & Capabilities
What Makes This Role Unique:
Location:
SWE Work-at-HomeLanguage Requirements:
Time Type:
Global BPO offering customer engagement services
Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.
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