Senior Client Manager
About the job
- Experience in a similar role within a brand consultancy, advertising agency, business consultancy, or similar organization.
- Experience managing stakeholders at varying levels up to brand manager level.
- Project management and relationship-building skills, with comfort working through ambiguity and changing priorities.
- Ability to contribute strategically to creative work through the lens of a client brief and recommend clear next steps and actions.
- Interest in understanding the Landor offer, new information, new business, and new ideas.
- Ability to articulate and understand financial goals for the business and team members.
- Ability to motivate and encourage junior team members.
- Manage a portfolio of client accounts and develop a deep understanding of each client’s business, challenges, and opportunities.
- Act as a trusted partner to clients, communicate Landor’s capabilities, identify opportunities to grow existing relationships, and support new business pursuits.
- Develop project proposals, scopes of work, and presentations aligned with client needs.
- Collaborate with Landor teams to deliver work on time, on budget, and on scope, addressing work that is off brief or requires refinement.
- Lead regular client status calls, manage reporting, and communicate findings and recommendations through written, verbal, and presentation formats.
- Ensure client-facing correspondence, materials, proposals, and presentations are accurate, relevant, high quality, and reflective of Landor’s brand.
- Partner with resource management and Business or Client Directors to ensure projects are appropriately resourced and aligned with scope and budget.
- Work with Client Leaders to resolve pricing, payment, and scope-management challenges.
- Partner with Finance to manage reporting, invoicing, debt collection, timesheets, budgets, forecasts, and revenue.
- Maintain accurate archives of key client deliverables, credentials, and case studies.
About the company
Landor is a global brand consultancy that connects business strategy to brand through consulting, design, and experience. Operating from about 30 locations worldwide as part of WPP, the firm partners with organizations across industries, from cultural institutions to consumer brands, to build and evolve brand identity. Its services span data-driven brand strategy, visual, verbal, sonic, and motion design, and customer and employee experience design across physical, digital, and behavioral touchpoints. What sets Landor apart is its full-spectrum approach, pairing strategic analytics with creative execution and specialist units like AMP for sound branding. The goal is to create brands designed to transform businesses while making a positive difference for clients, people, and the world.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
San Francisco, California
Founded
1941
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Simplify's Take
What believers are saying
- McLaren’s July 2026 Team Hub expanded Landor’s Formula One proof points.
- Data Dreams drove roughly 3,000 visitor interactions, validating Landor’s AI-experience pitch.
- Australian War Memorial and AACO work broaden Landor’s public-sector and heritage pipeline.
What critics are saying
- WPP cut over 1,200 jobs in August 2026, pressuring Landor budgets and headcount.
- McLaren and museum wins depend on client discretionary spend, vulnerable by 2027 contract cycles.
- If WPP sells non-core businesses, Landor faces integration churn and autonomy loss.
What makes Landor unique
- Landor unites brand strategy, spatial design, and digital storytelling for McLaren’s paddock.
- Its 2026 MCA Australia AI exhibition identity showed generative, interactive brand execution.
- The Landor rebrand sharpened a consultancy spanning experience design and consulting.
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Benefits
Hybrid Work Options
Flexible Work Hours
Company News
Landor promotes James Withey as its first Global EVP of Strategy. Withey has more than 25 years' experience across brand strategy, digital and research, and previously worked at Landor between 2001 and 2011, including as head of strategy for consumer brands. James Withey, Global EVP of Strategy, Landor. This news was first shared on Campaign UK. WPP-owned brand and design consultancy Landor has promoted James Withey as its first Global Executive Vice President of Strategy. Withey will lead Landor's global strategy team and oversee the evolution of its strategy proposition across corporate, consumer and experience. The role was designed to give clients access to deeper expertise within each of the three disciplines while connecting them through using the same standards, tools and ways of working. Withey will report to Jane Geraghty, Global Chief Executive of WPP Brand and Design and Landor, and Amal Attalah, European President of WPP Brand and Design. Geraghty said, "James is a trusted, forward-thinking strategic adviser to its clients and is already shaping how Campaign Middle East help brands win as AI increasingly influences the choices people make. "His unusually diverse background gives him the breadth to see where the industry is heading and the opportunities it creates. At a moment of such significant change, he's exactly the right person to lead our global strategy." Withey returned to Landor in 2021 as executive director of strategy and innovation, EMEA, and was promoted to his most recent role as global executive strategy director in 2023. He has more than 25 years' experience across brand strategy, digital and research, and previously worked at Landor between 2001 and 2011, including as head of strategy for consumer brands. Withey has also held senior roles at Siegel+Gale, Futurebrand, Brash Brands and Circus. Commenting on his appointment, Withey said, "Brand strategy is becoming more important than ever. As AI makes it easier to create, replicate and optimise, the challenge for brands is to have a genuinely differentiated idea at their core - one that can guide and connect what they say, what they do and the experiences they create." He added, "The opportunity now is to bring greater specialist depth to the different strategic challenges our clients face, while making sure those capabilities work together. Corporate, consumer and experience strategy each demand different expertise, but ultimately they need to add up to one coherent brand. I'm incredibly excited to work with our strategy leaders and teams around the world to build on the strength we already have and shape what comes next." Since returning to Landor, he has worked on transformation programmes for brands including A&O Shearman and LeShuttle. According to Landor, the appointment builds on a wider evolution of Landor and WPP's brand and design collective, with Withey also overseeing its agentic strategy roadmap. The move follows the appointment of Geraghty as Global Chief Executive of WPP Brand and Design and Global CEO of Landor in March this year, which also introduced a new leadership structure for the division. Anup Oommen is the Editor of Campaign Middle East at Motivate Media Group, a well-reputed moderator, and a multiple award-winning journalist with more than 15 years of experience at some of the most reputable and credible global news organisations, including Reuters, CNN, and Motivate Media Group. As the Editor of Campaign Middle East, Anup heads market-leading coverage of advertising, media, marketing, PR, events and experiential, digital, the wider creative industries, and more, through the brand's digital, print, events, directories, podcast and video verticals. As such he's a key stakeholder in the Campaign Global brand, the world's leading authority for the advertising, marketing and media industries, which was first published in the UK in 1968.
Landor promotes James Withey to Global EVP, Strategy. Oct. 08, 2026 Global brand and design consultancy Landor, part of WPP, has promoted James Withey to the newly created role of Global EVP, Strategy, giving him global leadership of its strategy offer as it sharpens its strategic capabilities to help brands differentiate, resonate and grow in an increasingly agentic world. Withey will lead Landor's global team of strategists and oversee the continued evolution of its strategy offer across three core specialisms: corporate, consumer and experience. The role is designed to give clients greater depth of expertise within each discipline, while connecting them through common standards, tools and ways of working. The move builds on a wider evolution across Landor and WPP's brand and design collective. Earlier this year, WPP introduced a new global leadership model for its brand and design businesses under Jane Geraghty to connect specialist capabilities across brand, design, experience and performance. Withey's promotion further strengthens that model as clients seek deeper specialist expertise to solve increasingly complex brand and business challenges. He will also oversee the collective's agentic strategy roadmap, helping brands differentiate and build equity with people and AI simultaneously. Jane Geraghty, Global CEO, WPP Brand & Design and Landor, said: "I couldn't be more pleased; this is a very well earned promotion. James is a trusted, forward-thinking strategic advisor to our clients and is already shaping how we help brands win as AI increasingly influences the choices people make. His unusually diverse background gives him the breadth to see where the industry is heading and the opportunities it creates. At a moment of such significant change, he's exactly the right person to lead our global strategy." Withey brings more than 25 years' experience spanning brand strategy, digital, research, innovation and consultancy leadership. Alongside senior leadership roles at FutureBrand and Siegel+Gale, he has run three consultancies spanning private equity-backed and founder-led businesses, as well as his own brand consulting business - giving him a broad perspective across strategy, clients and the business of branding. He first joined Landor in 2001, spending almost ten years there and ultimately becoming Head of Strategy, Consumer Brands, before returning to the business in 2021. Since returning, Withey has played a central strategic role in some of Landor's most significant transformation programmes, including A&O Shearman and LeShuttle. He has also helped lead a number of Landor's major new business wins this year. Landor was named Campaign's Global Branding Agency of the Year 2025. James Withey, Global EVP, Strategy at Landor, said: "Brand strategy is becoming more important than ever. As AI makes it easier to create, replicate and optimise, the challenge for brands is to have a genuinely differentiated idea at their core - one that can guide and connect what they say, what they do and the experiences they create. The opportunity now is to bring greater specialist depth to the different strategic challenges our clients face, while making sure those capabilities work together. Corporate, consumer and experience strategy each demand different expertise, but ultimately they need to add up to one coherent brand. I'm incredibly excited to work with our strategy leaders and teams around the world to build on the strength we already have and shape what comes next." Withey reports to Jane Geraghty, Global CEO of WPP Brand & Design and Landor, and Amal Atallah, European President, WPP Brand & Design.
Laqshya Media Group secures advertising rights at Vizag airport. Conran Design Mumbai appoints Tazeen Shaikh & Jervin D'Souza to leadership roles. As Associate Creative Director, Tazeen Shaikh will focus on brand and experience design, while Jervin D'Souza as Client Partner, will work across client leadership, business development and brand consulting. 02 Sep 2026 11:19 IST Conran Design Mumbai, Havas' global brand and design consultancy, has appointed Tazeen Shaikh as Associate Creative Director and Jervin D'Souza as Client Partner. Both appointments are based in Mumbai. Shaikh will focus on brand and experience design, while D'Souza will work across client leadership, business development and brand consulting. Together with Almas Ahmed, Senior Director, Brand Strategy, the two will focus on the agency's strategic and creative work, client relationships and business opportunities across sectors. Commenting on the appointments, Thom Newton, Global CEO, Conran Design Group, said, "We are excited to welcome both Jervin and Tazeen to Conran Design Group and believe they represent exactly the kind of entrepreneurial energy that will help us deliver progressive brand solutions for our clients and challenge the conventional approaches of other players in the region. Our philosophy has always been to integrate talent across our 6 regional hubs and marry deep local understanding and affinity with world-class brand capability." Shaikh joins the agency after serving as Design Director at Landor. She has experience across brand and experience design, including identity systems, corporate branding, brand architecture, environments, retail, visitor experience centres, wayfinding, signage and digital platforms. At Landor, she worked on branding and experience programmes for brands including Tata Motors, Tata.ev, Godrej, Dell, Jio, Dunkin, Asian Paints and Bridgestone. Her work has been recognised by Kyoorius, Transform Asia Awards and VM&RD. Speaking about her new role, Tazeen Shaikh said, "Conran Design has a rich 70-year history of creating transformative brand experiences, and I'm excited to be part of a team that believes in the power of design to shape culture, behaviour and perception. The opportunity to collaborate with talented teams and ambitious clients to create integrated brand experiences that resonate is what drew me here. What makes this opportunity even more exciting is Havas' village model, which brings together diverse expertise under one ecosystem. The ability to work closely with specialists across creative, media, health, PR and other disciplines opens up new possibilities for building truly connected brand experiences. I look forward to contributing to the agency's continued growth and creative evolution."
Conran Design Mumbai appoints Tazeen Shaikh as Associate Creative Director. Conran Design Mumbai appoints Tazeen Shaikh as Associate Creative Director and Jervin D'Souza as Client Partner to strengthen its brand, design and client leadership. Conran Design Mumbai, Havas' global brand and design consultancy, has appointed Tazeen Shaikh as Associate Creative Director. Jervin D'Souza has also joined the agency as Client Partner. Based in Mumbai, the two appointments have strengthened Conran Design Mumbai's leadership across brand strategy, design and client partnerships. Shaikh has brought experience in brand and experience design, while D'Souza has brought a background spanning brand consulting, advertising, experiential marketing and business development. Together with Almas Ahmed, Senior Director, Brand Strategy, Shaikh and D'Souza have focused on expanding the agency's strategic and creative capabilities, strengthening client relationships and developing new business opportunities across sectors. Shaikh has joined Conran Design Mumbai after serving as Design Director at Landor. She has worked across identity systems, corporate branding, brand architecture, environments, retail, visitor experience centres, wayfinding, signage and digital platforms. At Landor, she has led creative direction and delivery for integrated brand and experience programmes for brands including Tata Motors, Tata.ev, Godrej, Dell, Jio, Dunkin, Asian Paints and Bridgestone. Her work has been recognised at industry platforms including Kyoorius, Transform Asia Awards and VM&RD. D'Souza has joined from Landor, where he has most recently served as Client Director. He has worked across business expansion, strategic client leadership and integrated branding programmes for clients including Amazon, P&G, Tata Motors, Castrol, Godrej Properties, One8, Adani Cements, Generali Central and American Tourister. At Conran Design Mumbai, D'Souza has taken on responsibility for client partnerships and business growth. Commenting on the appointments, Thom Newton, Global CEO, Conran Design Group, said, "We are excited to welcome both Jervin and Tazeen to Conran Design Group and believe they represent exactly the kind of entrepreneurial energy that will help us deliver progressive brand solutions for our clients and challenge the conventional approaches of other players in the region. Our philosophy has always been to integrate talent across our 6 regional hubs and marry deep local understanding and affinity with world class brand capability." Tazeen Shaikh, Associate Creative Director, Conran Design Mumbai, said, "Conran Design has a rich 70-year history of creating transformative brand experiences, and I'm excited to be part of a team that believes in the power of design to shape culture, behaviour and perception. The opportunity to collaborate with talented teams and ambitious clients to create integrated brand experiences that resonate is what drew me here. What makes this opportunity even more exciting is Havas' village model, which brings together diverse expertise under one ecosystem. The ability to work closely with specialists across creative, media, health, PR and other disciplines opens up new possibilities for building truly connected brand experiences. I look forward to contributing to the agency's continued growth and creative evolution." Jervin D'Souza, Client Partner, Conran Design Mumbai, added, "Brands today have the opportunity to be more responsive and relevant in a way that makes them human, more than ever before. What excites me about Conran Design is its ability to bring together strategy, creativity and business thinking to solve complex challenges. Equally compelling is the opportunity to be part of the wider Havas ecosystem to collaborate across agencies and capabilities and enable more holistic solutions for clients. This integration of narrative and storytelling is increasingly important for brands who are looking to show up authentically in a rapidly evolving landscape. Alongside Tazeen and the broader team, I look forward to building strong client partnerships, creating impactful work and helping drive the next chapter of growth for the agency."
Landor designs human-centric trackside experiences for McLaren Racing. Global brand and design consultancy Landor has created a multi-storey Team Hub and redesigned Garage experience for the McLaren Mastercard Formula 1 Team, aiming to support team performance and bring guests closer to trackside operations. Originally debuted at the Barcelona Grand Prix, the project addresses the increasing operational and commercial demands of an expanding global Formula One calendar for McLaren F1. Paul Chatelier, creative director at Landor, said, "Formula One is often framed as a story of engineering excellence. But technology only performs at its best when people do. The teams that win collaborate better, adapt faster and perform under pressure. Our creative challenge was to design environments that serve that purpose; spaces built to work as hard as the team, dismantled and rebuilt across a gruelling race calendar, as relentless as the team they house." Landor built the design strategy on the premise that while engineering and technical innovation remain fundamental to motor racing, human performance ultimately determines outcomes on the track. The trackside facilities are consequently configured to foster collective focus, team collaboration, and deeper engagement between engineers, drivers, commercial partners, and guests across each race weekend. A three-storey structure. The Team Hub functions as a mobile, multi-floor building designed to be assembled and disassembled at international grand prix locations. The interior layout spans three distinct levels, each structured to accommodate specific operational, technical, and social needs during a grand prix weekend. The ground floor serves as an adaptable gathering space, featuring a digital entrance and flexible layout options that bring guests, partners, and media directly into the racing team's energy. At the core of the building, a central staircase connects the ground floor to the upper levels. Named the Climb of Champions, the staircase functions as a psychological transition point featuring quotes from team founder Bruce McLaren, encouraging occupants to adopt a championship mindset as they move through the facility. The first floor accommodates dedicated driver areas and private meeting spaces engineered to provide quiet headspace or facilitate structured sponsor meetings. Above this, the top floor contains a dedicated hospitality space designed for guest engagement and narrative storytelling, highlighting McLaren's technical history and ongoing developments. Inside the Garage. Alongside the Team Hub, Landor created an updated Garage experience designed to give VIP visitors direct insight into pit lane operations without disrupting essential garage workflows. Recognising that critical emotional intensity occurs behind the scenes during race sessions, the design focuses on bringing visitors closer to live decision-making. At the entrance to the Garage, large-scale digital screens showcase data feeds alongside the wider network of personnel and technical partners contributing to vehicle setup. Guests proceed through a redesigned acoustic tunnel into the main garage space, arriving at a custom Race Watch area. Featuring a tiered seating arrangement and integrated monitor displays, this area provides visitors with an unobstructed view of both the track action and live engineering discussions on the pit wall. Engineering and execution. To meet the practical logistics of transport and rapid setup required by Formula One, Landor collaborated with specialist build partners Bischoff + Scheck, Quentor, and Live Wire Production. The structure was constructed using progressive, low-impact materials to limit its overall environmental footprint while remaining durable enough to withstand continuous assembly across long-haul flight schedules and European road haulage. Holly Tasker, senior designer at Landor, said, "Just like the cars on the track, every detail of the Team Hub was engineered for peak performance. By using progressive, sustainable materials, we minimised the physical and environmental footprint of the structure while maximising its visual impact. It stands as a physical representation of what can be achieved when creative design, sustainable thinking, and collaborative engineering come together." Graham Sykes, global executive creative director at Landor, said, "At Landor, we noticed the incredible emotional energy that defines this team. As with all of our projects, we sought to bring that emotion to life in a way visitors could feel firsthand. By designing spaces that foster a true sense of belonging and channel the sheer exhilaration of McLaren, we've created a home where guests don't just visit the McLaren team, they become part of the family."