Housekeeping Twilight Team Lead
Merlin Entertainments
Housekeeping Twilight Team Lead
Merlin Entertainments
Manages branded visitor attractions and parks
Housekeeping Twilight Team Leader
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time, fully flexible any 5 days out of 7, 5pm – 1am
Contract Type: Permanent, hourly paid
Here at the LEGOLAND® Windsor Resort our 2026 season is in full swing, and we're recruiting for a Housekeeping Twilight Team Leader to join our AWESOME Hotel Twilight Team!
As a Housekeeping Team Leader, you'll lead a team of Housekeepers, Linen Porters, and Public Area Cleaners, ensuring our hotels maintain the exceptional cleanliness standards that guests expect and deserve during their stay.
Working within our Hotel Housekeeping department, you'll lead by example, motivating your team to deliver outstanding guest service while maintaining clean, safe, and welcoming guest rooms and public areas. You'll oversee room inspections, support health and safety compliance, manage stock levels, and drive performance against housekeeping and cleanliness KPI targets.
This is a fantastic opportunity for someone with experience in hotel housekeeping, hospitality, cleaning operations, or team leadership who is looking to develop their people management skills. You'll play a key role in training, coaching, and supporting your team, handling employee relations matters professionally alongside the People Team, and ensuring high standards are consistently achieved across the operation.
If you're passionate about hospitality, guest experience, hotel operations, housekeeping management, and leading teams, we'd love to hear from you. This varied and rewarding role offers the chance to make a real impact on both team performance and guest satisfaction.
About the LEGOLAND® Windsor Resort
We are looking for a Housekeeping Twilight Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.
Manages branded visitor attractions and parks
Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.
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