Organizational Design Lead - AI-Native Sales Transformation

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. People here at Apple don't just build products; we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from extraordinary technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine a future where artificial intelligence doesn't just support our sales teams, but fundamentally rewires how they operate. We are looking for a visionary and decisive Organizational Design Lead to pioneer our transition into an "AI-Native" sales organization. In this role, you will dismantle traditional sales silos, re-architect the entire workflow around AI Agents, and design a modern network driven by empowered full-cycle experts.

Minimum Qualifications

7–10+ years of definitive experience in Organizational Design (OD), Business Process Reengineering (BPR), or Sales Strategy within massive, complex commercial enterprises (1000+ headcount). Deep, intuitive fluency in the logic of AI-native organizations. You don’t need to write code, but you must profoundly understand the capabilities, boundaries, and multiplier effects of LLMs and AI Agents. AI-Native Organizational Design: Deep conceptual and operational fluency in AI-native architecture. Demonstrated ability to deconstruct traditional, segmented commercial roles into an "AI Agent + Human Verification/Decision" operational model—redefining reporting lines, capacity planning, and decision rights. Proven ability to negotiate with and influence senior executives, using pilot data and strategic pilot programs to overcome resistance.

Preferred Qualifications

Elite Strategy & OD Consulting: Prior tenure in top-tier strategy/management consulting firms (e.g., McKinsey, BCG, Bain, Accenture, Deloitte) leading Digital Transformation, AI Strategy, or Commercial Organization Design practices. Tech Enterprise or AI-Forward Leadership: Background within the internal OD, business transformation, or enterprise AI platform divisions of leading tech enterprises (e.g., ByteDance/Feishu, Alibaba, Tencent, Microsoft), or having served as COO / Head of Operations in a fast-growing AI-native startup. Proven Large-Scale Delivery: A demonstrable portfolio of successfully deployed end-to-end AI-driven or digital organizational restructuring cases that delivered verified sales productivity or headcount leverage. Proven track record of successfully leading and delivering similar AI-driven or large-scale organizational transformation cases is highly preferred. Background in top-tier tech commercial OD teams, elite strategy/OD consulting (MBB), or as a transformation leader in an AI-forward unicorn is highly preferred.

Description

In this role, you will be responsible for translating our AI strategy into a clear, operational sales organization design. You will lead the restructuring efforts to ensure our teams operate at peak efficiency in the AI era. Key responsibilities include: - Redesign Organizational Structure: Redefine roles, headcount plans, and reporting lines to transition the team from a traditional segmented model to an AI-empowered, full-cycle sales structure. - Establish Human-AI Workflows: Define clear operational boundaries, decision-making processes, and standard operating procedures (SOPs) for how sales professionals collaborate with AI agents. - Lead Change Management: Drive phased rollouts and pilot programs, strategically managing organizational transitions and mitigating internal resistance.