Corporate Security Officer

Role Specific Information

Job Description

Shift Details: Monday through Friday, 11 AM to 7 PM, with rotating weekends from 3 PM to 11 PM.

About the Role

Kohl’s Corporate Security Officers are responsible for the safety and security of our most important assets, our people. Our Officers are talented professionals that are the face of our Loss Prevention department in the Corporate buildings.

What You’ll Do

Provide Customer Service and Professional Security for Our Associates, Vendors, and Visitors

• Create personalized connections with associates, vendors, and visitors
• Be comfortable being in a visible station that interacts with associates, vendors, and visitors on a regular basis
• Maintain professionalism, discretion, and confidentiality
• Interfaces with associates of all backgrounds and titles up to and through Executive level

Ensures the Safety and Security of all Corporate Buildings and Parking Lots

• Respond to and decision alarm activities for both burglar and fire systems
• Document and follow-up on investigations via camera systems and other Loss Prevention related computer systems
• Partner with Remote Operations Center leadership team to proactively identify and mitigate threats to Kohl’s
• Ensure only authorized individuals enter our facilities by monitoring Lenel access control system
• Monitor entrances, sensitive areas, and parking lots by monitoring our Genetec video management system 
• Communicate safety issues to facilities management and/or Loss Prevention management
• Maintain knowledge of building evacuations and severe weather procedures
• Respond to accidents, medical emergencies, and critical incidents
• Infrequently will provide stand-by guard service to events held at the Corporate building
• Infrequently will provide guard coverage for multiple Corporate locations and assets 

System Operations

• Proficient with Lenel (access control) & Genetec (video)
• Support the Remote Operations Center on critical incident video review that includes complex theft events and sensitive HR/AR/Legal issues
• Respond to system generated issues (turnstile alarms, building access) remotely or onsite
• Navigate Corporate Security workflow as assigned by Lead Corporate Security Officer
• Maintain knowledge of alarm zones throughout facilities

What Skills You Have

Required

• Proficient in using Google Suite products
• Effective written and verbal communication skills
• Adaptability to change
• Able to receive positive and negative feedback as well as coaching
• Work well in a fast paced environment while having a strong sense of urgency
• Ability to prioritize and execute competing demands
• Able to use a vehicle battery jump start unit
• High School Diploma
• Valid Driver’s License

Preferred

• Ability to lift up to 25 lbs
• Ability to stand/or walk for long periods of time

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.
•  Ability to satisfactorily complete company training programs.