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Datadog

Builds monitoring and security tools for clouds

Enterprise Sales Engineer

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeOsaka, JapanHybrid

About the Job

Requirements

  • At least 5 years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
  • Ability to navigate multi-stakeholder environments and adapt communication style to technical, business, and executive audiences.
  • Proficiency in public cloud platforms (AWS, Azure, or GCP), Kubernetes, APM/tracing, security, developer experience, and observability.
  • Ability to explain technical concepts to a range of audiences.
  • A consultative approach to problem-solving and customer engagement.
  • Ability to manage multiple opportunities and priorities in a fast-paced environment.
  • Growth mindset that embraces change and AI tools.
  • Willingness to travel as needed to support customer engagements.

Responsibilities

  • Partner with Sales to help customers understand the value of Datadog and how it addresses technical and business challenges.
  • Own the sales process in partnership with Account Executives by leading and shaping technical strategy across opportunities from PG to Closed Won.
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions.
  • Deliver product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes.
  • Project manage technical evaluations (POVs) end-to-end, including scoping use cases and requirements, defining success criteria, building project plans with clear timelines, and holding participants accountable to the process.
  • Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive internal consensus.
  • Participate in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction.
  • Ensure activity, deal progress, and customer interactions are accurately documented and up to date in related systems.
  • Collaborate with Product, Support, and GTM teams to address customer needs and resolve technical blockers.

About the Company

Datadog

Builds monitoring and security tools for clouds

Datadog builds monitoring and security software for developers and operations teams that run cloud applications, giving them a shared view of system health and performance. Its platform links infrastructure monitoring with application performance and log analysis so teams trace a problem across the systems involved. Software agents and integrations collect operational data, which teams explore through dashboards and alerts to find failures, investigate threats and improve the customer experience. The company sells subscriptions to individual products and combined plans, with charges tied to the resources and data monitored. Datadog was founded in 2010 and is headquartered in New York City.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2010

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