Account Manager

Short Intro and About the Job

Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2027. This will only be possible with each and every one of our leaders. Do you want to be one of them? For more information on our Danone Impact Journey click HERE.

Role Purpose:

Drive profitable and sustainable growth across existing contracted customers and target accounts. Lead the end-to-end account and contract lifecycle, aligning commercial performance with appropriate patient access, continuity of care, and the delivery of measurable value for NHS customers. Build strategic partnerships that strengthen long-term contract retention, unlock growth opportunities, and support improved patient outcomes.

This is a field based role requiring travel within the London area.

Key Activities:

• PROFITABLE GROWTH & ACCOUNT OWNERSHIP​
  • Own territory and account plans. Deliver sales, margin and market share objectives while improving appropriate patient access.​
• PROSPECTING & OPPORTUNITY DEVELOPMENT​
  • Identify and qualify new opportunities. Manage the pipeline from prospecting through conversion, implementation and growth.​
• PATIENT & CUSTOMER VALUE​
  • Use patient pathway and customer insight to build evidence-based propositions that connect clinical, service and economic value.​
• COMPLETE CONTRACT LIFECYCLE​
  • Lead opportunity development, tenders, negotiation, mobilisation, delivery, optimisation and renewal or managed exit.​
• COMMERCIAL GOVERNANCE​
  • Manage profitability and contractual, service and patient-access risks. Negotiate within agreed authority and escalate concerns.​
• CROSS-FUNCTIONAL LEADERSHIP​
  • Lead virtual account teams without direct authority. Align clinical, medical, sales, finance, tender and service colleagues around shared outcomes.

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Scope & Impact:​

• Reports to the Regional Business Manager.​
• Owns contracted and prospective Adult Tube & Faltering Growth accounts.​
• Accountable for territory performance, retention and new-account conversion.

About You

We would like you to demonstrate your following key skills:

• A track record of profitable growth and strategic account management.​
• Commercial and financial acumen, including profit and loss and margin analysis.​
• Prospecting, pipeline conversion, tenders, contracts and negotiation.​
• Understanding of NHS customers, patient pathways and evidence-based value propositions.​
• Senior stakeholder influence and cross-functional leadership without direct authority.​
• Data-led planning, forecasting and sound judgement that balances patient, customer and commercial outcomes.

• Our field-based principles mean you’ll need to be living in London. If you're unable to relocate, we will not be able to consider your application for this role.
• You will also need to hold a full UK driving license and must be comfortable with regular driving to meet with your customers.

Salary Bracket: £50,000-£64,000 + Company Vehicle 

About Us, We offer and What's next

At Danone, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.

Our market-leading products reach millions of consumers and patients every day. Our iconic brands span across the dairy, plant-based and water industries, including Actimel, Alpro and evian.

We're also a leading provider of specialised early-life nutrition through our Aptamil and Cow & Gate brands and medical nutrition products and services through our Nutricia brand.

We offer a flexible benefits package that you can tailor to your needs. This includes core benefits like pension, life assurance, and healthcare, plus options such as private medical insurance, gym memberships, cycle to work and holiday trading.

You’ll also have access to employee discounts and wellbeing support, helping you look after your health, finances and lifestyle in a way that works for you. Discover More: https://careers.danone.com/uki/en/our-learning-and-rewards.html

Inclusion and Diversity (I&D) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.

The closing date for applications is Thursday 26th November 2026, you will therefore hear about your application after this date.

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