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CXG

Advises luxury brands on retail customer experience

Freelance Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
ContractSalvador - State of Bahia, BrazilNo salary listed

About the Job

Requirements

  • You must be at least 18 years old.
  • You must be an existing customer of premium and luxury brands.
  • You must not be contractually involved with any retail brand to maintain the integrity of the evaluations.
  • You must be punctual, organized, attentive to detail, and reliable.
  • You must be observant and interested in customer experience.
  • No previous experience is required; the company seeks honest feedback from real customers.

Responsibilities

  • Conduct discreet evaluations of selected luxury brands in-store, online, or sometimes in both settings.
  • Provide objective feedback about your experiences.
  • Choose assignments that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of the represented luxury brand.
  • Register on the CXG website, log in to the platform, provide profile information for verification, review the welcome package, and complete the General Certification before applying for assignments.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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