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Brodie

Runs premium adult basketball league platform

Game Day Lead

Business & StrategyUpdated on Nov 8
Part-timeOakville, ON, Canada

About the Job

Requirements

  • At least 1 year of experience leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach.
  • Experience teaching someone a task and holding them accountable, and ability to upsell or ask for a sale.
  • Comfort setting up cameras, laptops, Wi-Fi, and streaming apps, and troubleshooting before asking for help.
  • Availability every game night at the assigned location, roughly 6 p.m. to midnight, including weekends, and on site for the full night.
  • A genuine relationship with basketball through playing, coaching, refereeing, or organizing.
  • Reliable transportation.

Responsibilities

  • Set up the gym with the crew according to the site map, assign tasks to named staff, check setup against the checklist, and sign off before the Launch Meeting; oversee breakdown, equipment counts, packing fixtures, and leaving the gym as the venue expects.
  • Ensure Game Day Operators set up BallerTV on every court, verify streams are live before the first tip-off, monitor them during the night, have operators restore dropped streams, log issues, and ensure operators can set up and troubleshoot the stream.
  • Assign roles and rotations to Game Day Operators, Referees, Athlete Highlight Specialists, and media staff; redeploy staff when games are forfeited or staff do not show; keep check-in staffed and moving; handle overdue balances or escalate unresolved issues; keep games on schedule and notify the League Manager in advance of delays.
  • Take charge of league-night operations and the crew when the League Manager is off site, make forfeit calls when teams do not show, send idle staff home to match staffing to the night's needs, and keep games on time; document recurring performance issues for the League Manager to address.
  • Teach staff by demonstrating tasks, observing them perform, and checking their work; enforce standards for uniforms, positions, focus, branding, and phone use; coach repeated mistakes, document and escalate them as specified, give each staffer specific nightly feedback, and run shadow shifts for new crew.
  • Complete scoresheets and photo verification and deliver them to the League Manager so reporting is completed within 4 hours of the final game; confirm staff hours against actual attendance; send an end-of-night crew report covering performance, issues, and fixes.
  • Serve as the first point of contact for operational questions from crew and venue staff; resolve crew disputes where possible and escalate disputes that cannot be settled, injuries, venue conflicts, or captain complaints to the League Manager.
  • When the League Manager is off site, connect with drop-in athletes, support their experience, and convert them to league-night athletes.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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