Senior Software Engineering Manager
Waystar
Senior Software Engineering Manager
Waystar
Cloud-based platform streamlining healthcare payments
ABOUT THIS POSITION
We are seeking an experienced and driven Sr. Software Engineer Manager to lead a high-performing team of software engineers and QA professionals. In this role, you will own delivery, quality, and the growth of your team while partnering closely with product and technology leadership to build the award-winning products we offer our clients. Our Engineering Managers are hands-on technical leaders who bring both strategic vision and the willingness to dig into the details alongside their team.WHAT YOU'LL DO
Lead the day-to-day execution and operations of an engineering team, ensuring high-quality delivery, strong ownership, and predictable outcomes
Manage and support team members through all aspects of people leadership, including performance management, career development, and feedback
Partner closely with Product and Design to define priorities, shape roadmaps, and deliver customer-centric solutions aligned to business goals
Own delivery outcomes for your team—balancing speed, quality, and sustainability while managing dependencies and risks
Coach and develop engineers and technical leads, helping them grow both technically and professionally
Provide technical leadership by guiding architectural decisions, promoting sound engineering practices, and supporting design discussions across services and systems
Foster a culture of accountability, continuous improvement, and operational excellence within the team
Collaborate with peer engineering managers and cross-functional stakeholders to align on priorities and drive cohesive, scalable solutions
Champion modern engineering practices, including cloud-native development, observability, and automated testing
Ensure systems are reliable, scalable, and well-instrumented, with strong focus on performance and operational visibility
Support and evolve team processes, including Agile ceremonies, planning, and delivery practices
Empower Lead Engineers to mentor others, scale knowledge, and elevate technical execution across the team
WHAT YOU'LL NEED
10+ years of experience building and delivering software, with strong background in modern web applications and distributed systems
5+ years of experience leading engineering teams, including direct people management responsibilities
Deep experience with cloud-native architectures and building scalable, resilient services
Strong experience with backend and API-driven systems (e.g., REST, GraphQL, event-driven architectures)
Experience working with modern frontend technologies (e.g., TypeScript-based frameworks)
Hands-on experience with technologies such as Java/Spring, relational databases (e.g., Postgres), and distributed systems tools (e.g., Kafka, Redis)
Experience deploying and operating applications in cloud environments (preferably AWS), including containerization and orchestration (Docker, Kubernetes)
Familiarity with infrastructure as code and deployment tooling (e.g., Helm, Argo, Ansible)
Experience with observability and monitoring tools (e.g., Prometheus, Grafana, OpenTelemetry)
Strong understanding of CI/CD practices and automated testing strategies
Excellent communication skills with the ability to influence across technical and non-technical stakeholders
Ability to thrive in a fast-paced, evolving environment and drive clarity amid ambiguity
Proven ability to hire, grow, and retain high-performing engineering teams
Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
Experience building and operating SaaS platforms at scale
Familiarity with secure application design, identity, and access management (e.g., Okta)
Experience with modern UI frameworks (Vue.js preferred)
Background in healthcare technology, data platforms, or revenue cycle management
Experience leading teams working with event-driven architectures and microservices
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.
WAYSTAR PERKS
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Waystar provides cloud-based payments technology that unifies and simplifies healthcare payments for providers, payers, and patients. Its platform integrates with major health information systems and practice management systems to streamline workflows, improve healthcare financials, and increase transparency in the patient financial experience. The platform serves more than 450,000 providers, 750 health systems and hospitals, and 5,000 health plans. By connecting with existing HIS and practice management tools, it enables centralized payment processing, billing, and patient billing experiences across the healthcare ecosystem. Waystar differentiates itself through its large network of integrations, cloud-based delivery, and a focus on end-to-end payment workflows that improve financial operations and patient experience. The goal is to simplify and unify healthcare payments, helping providers get paid faster and patients understand and manage their medical bills more clearly.
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