Program Supervisor
$66.3k/yr
Mid
Bachelor's
Brooklyn, NY, USA
In PersonOn-site at 361 83rd Street, Brooklyn; Monday–Friday, 9 a.m.–5 p.m., with flexibility required.
Social & Community ServicesResidential & Direct Support
About the job
Requirements
- Prior supervisory experience is required.
- Prior Direct Support Professional experience is preferred.
- Background supporting people with intellectual or developmental disabilities or mental health needs is preferred.
- Strong interpersonal and problem-solving skills are required.
- Well-developed writing skills are required.
- The ability to take initiative is required.
- Flexibility to respond to calls and programmatic needs beyond regular work hours is required.
- A valid driver's license is preferred depending on location.
- Proficiency in Microsoft Office is required.
- The ability to learn and use Workforce Management software to carry out essential business processes is required.
Responsibilities
- Ensure the health, safety, and habilitation of the people supported, consistent with agency philosophy and department practices.
- Ensure an appropriate, therapeutically documented level of supervision in the residence, day program, or community to protect the health and safety of the people supported.
- Provide program or floor coverage when necessary.
- Promote and maintain program excellence.
- Develop professional, empathic relationships with family members and include them in the team process.
- Lead and facilitate interdisciplinary team and staff meetings to ensure effective communication; attend regional and agency supervisor meetings as directed; and actively participate in planning meetings for the people supported.
- Foster interagency collaboration.
- Promote the organizational culture.
- Ensure a work environment free from harassment and discrimination.
- Participate actively in hiring by interviewing and selecting appropriate staff based on program needs.
- Maintain direct relationships with staff and build staff morale.
- Foster professional development through regular supervision, training, and evaluations.
- Supervise staff to ensure they meet the needs of the people supported and agency standards.
- Use participatory management and foster the Open-Door Policy.
- Maintain oversight and compliance of systems specific to the role and its responsibilities.
- Foster communication and maintain professional relationships among relevant supports within the program, agency, and outside organizations.
- Oversee financial systems and maintain records concerning the people supported and program expenditures.
- Operate the program within budgetary guidelines.
- Maintain a safe environment for staff and the people supported, and report hazardous conditions.
- Ensure completion and maintenance of paperwork and written records related to individual treatment, including medical and treatment records, progress reports, data collection, behavior and incident reports, billing records, and written communications.
- Report and monitor incidents and assist with investigations.
- Perform current or evolving responsibilities as needed by the department under the supervision of the supervisor or manager.
Desired Qualifications
- A bachelor's degree is strongly preferred.
About the company
Yai's Manhattan Star Academy (MSA) is a private, non-profit day school within the YAI Network that serves students aged 3 to 21 with developmental disabilities. It combines academics with therapies (occupational, physical, speech, counseling) in a Montessori-inspired, developmentally based curriculum, using small classes and sensory-friendly facilities with technology to track progress. The school includes a transition and vocational program to prepare students for life after graduation. Its differentiators are the integrated therapeutic model, a specialized environment for neuro-developmental needs, and a continuous education path from early years through post-secondary readiness.
Company Size
51-200
Company Stage
Seed
Total Funding
$330K
Headquarters
New York City, New York
Founded
2023
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Simplify's Take
What believers are saying
- STAR generated new adult-transition demand after its July 2025 launch.
- YAI's FY2025 filings show educational revenue reaching $51.7 million.
- MSA still advertises rolling admissions, signaling continued parent demand in Manhattan.
What critics are saying
- MSA depends on YAI for $1.05 million annual management support and operations.
- YAI's FY2025 educational revenue concentration rises if New York tuition reimbursement weakens.
- Special-education staffing remains tight; MSA is hiring teachers, therapists, and social workers now.
What makes Yai unique
- MSA's 8:1 classes pair academics with OT, PT, speech, and counseling.
- YAI's STAR program, launched July 2025, extends transition services through age 21.
- YAI management supports MSA with finance, HR, IT, training, and fundraising.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Leave
- 401(k) Retirement Plan
- 401(k) Company Match
- Life Insurance
- Disability Insurance