Product Manager

Overview

Who We Are

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at personifyhealth.com.

Responsibilities

Ready To Own Product Direction, Discovery, and Delivery for a Complex Digital Platform That Serves Real Members?

Why This Role Matters

Product Managers at this level don’t just manage backlogs — they set direction. This role leads discovery, drives stakeholder alignment, and translates competing business priorities into clear product recommendations that leadership can act on. You’re the connective tissue between business owners, architects, engineers, and analysts — orchestrating solutioning without overstepping into technical design, and measuring outcomes with enough rigor to know when to adjust course.

What You'll Actually Do

Lead product discovery and stakeholder engagement: Drive discussions with business stakeholders to surface operational challenges, objectives, and desired outcomes — establishing shared clarity before any product commitments are made.

Define product goals and success measures: Set acceptance outcomes and success metrics within approved portfolio strategy, grounded in user needs, business pain points, quality signals, and technical debt analysis.

Facilitate business priority decisions: Assess demand against delivery capacity, dependencies, and constraints — then present recommendations, tradeoffs, and options clearly enough that business leaders can make informed decisions about competing priorities.

Orchestrate cross-functional solutioning: Lead solution discussions with Business Owners, Senior BAs, Solutions Architects, Development Leads, and QA — evaluating alternatives and recommending approaches that balance business value, feasibility, and long-term product health.

Direct backlog priorities and delivery outcomes: Set product-level backlog direction and guide Senior BAs and BAs responsible for requirements depth, refinement, and sprint readiness.

Measure value and drive continuous improvement: Monitor adoption, stakeholder feedback, operational performance, and delivered outcomes — using evidence to recommend adjustments and future investments.

Maintain portfolio alignment and governance: Ensure product execution aligns with architecture, data, security, and change-governance expectations — escalating material solution decisions and cross-product impacts to the Director for formal approval.

Coach and develop team members: Provide direct leadership, coaching, and performance management to employees within the product function.

Qualifications

What You Bring to Our Team

Education & Experience

• Bachelor’s degree in Business, Information Systems, Computer Science, Product Management, or a related field — or equivalent practical experience
• Minimum 9 years of progressive experience in product management, business analysis, technology delivery, or program management
• Demonstrated experience leading product discovery, stakeholder engagement, prioritization, and cross-functional delivery for complex digital products or platforms
• Experience evaluating competing needs and presenting recommendations, tradeoffs, and solution options to business and executive audiences
• Experience partnering with architecture, engineering, and QA teams to guide delivery without assuming ownership of technical design
• Experience coaching, developing, or directly leading employees

Technical Skills

• Strong understanding of product discovery, Agile delivery, requirements practices, testing, release planning, and product lifecycle management
• Ability to define measurable outcomes and apply qualitative and quantitative evidence to product investment decisions
• Familiarity with TPA and/or Wellbeing business processes
• Jira, Confluence, Airtable, or comparable planning and analytics tools preferred
• Familiarity with Appian or other low-code platforms a plus
• Experience managing products that integrate with enterprise CRM, administration, data, or analytics platforms a plus
• Product Management, Product Owner, Agile, or related professional certification a plus

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [email protected]. View all legitimate openings at personifyhealth.com/careers.