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METRO/MAKRO

Wholesale food for HoReCa and traders

Head of Inside Sales

Account ManagementConfirmed live in the last 24 hours
Full-timeGreifswald, GermanyIn-person

About the Job

Requirements

  • Completed vocational training in retail or gastronomy.
  • Leadership experience from a comparable position, including the ability to lead and motivate a team.
  • Several years of experience in a service center, customer management, or call center.
  • Confident use of Microsoft Office.
  • Strong communication and sales skills, with the ability to build networks.
  • Customer, service, and quality orientation, friendliness, and the ability to adapt quickly to conversation partners.

Responsibilities

  • Lead the regional operation's team of approximately 20 employees across sales and administration, and coach and develop the team.
  • Develop customer relationships sustainably, gain market share, and monitor inbound and outbound targets.
  • Advise customers on the company's offerings using modern systems and technical equipment, with the aim of increasing revenue and profitability.
  • Implement the customer strategy and drive collaboration across internal interfaces.
  • Work as a team with customer management, the wholesale market, and delivery operations.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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