Quality Supervisor

Company Description

BlueScope Coated Products is one of the largest coil coating companies in the United States, with facilities across the country. With more than four decades of expertise providing painted metal coils and toll processing services for industries in the construction and consumer product markets, we pride ourselves on delivering premium quality, reliable service, and ongoing innovation to our customers. 

ROLE OUTLINE

The Quality Supervisor is responsible for the quality of all products processed by BlueScope Coated Products (BCP).  The Quality Supervisor ensures that the products and services provided are of the highest quality and meet or exceed customer needs. This is accomplished by developing and maintaining standard practices and procedures, developing and enhancing quality systems documentation and processes, implementing continuous improvement initiatives, ensuring calibration and control of all instruments utilized to evaluate the attributes of finished product, and controlling and dispositioning all non-compliant (HFI) materials (raw and finished) that are quarantined from a shop order. The Quality Supervisor also serves as a product technical resource to internal and external customers and keeps current on required industry/market specifications.

Key Focus Areas

• Implements, Manages, and enforces BCP’s ISO-compliant Quality and Environmental Management System throughout the product realization processes
• Responsible for process quality and yield improvement activities on the Coil Coating Line
• Assumes an active role regarding ISO auditing, managing, and compliance activities. Including but not limited to: CAR/PAR problem solving, calibration control, development and control of SOP/WI/Forms, performing Internal Audits
• Supervises Quality Technician’s performance and hourly time management.
• Performs daily analysis, disposition, and management of non-compliant (HFI) material(s) diverted from the production process
• Tracks, manages, and reports raw materials consumed on the coil coating line. This includes improving/eliminating the consumption of raw materials where possible to reduce operating cost without impacting the process or product quality
• Analyzes process data to validate or refine the Quality Control standards in place on the production line
• Develops and generates product quality/performance reports as assigned
• Performs all of the functions of the Quality Technician when called upon due to vacation, illness or other reason for absence
• Lead and support vendor claim and customer complaint investigations
• Lead and support continuous improvement initiatives
• Involved in maintaining proper coating inventory levels.
• Other duties as assigned.

Foundational Experience

Required Qualifications & Experience: To be considered for this position, you must possess the following qualifications:

• 3 years of experience working in a steel processing, manufacturing, or Quality Systems.
• Management or Leadership experience 
• ISO 9001 Quality and Environmental experience

Desired Qualifications: To be considered an ideal candidate, you should possess some or all of the following qualifications:

• Bachelor’s degree in Business or Management related studies
• 5+ years of Coil Paint Line experience
• Oracle experience
• Project Leadership experience

Skills and Abilities

• Results oriented attitude with a proved track record of ensuring key deadlines are met
• Ability to work effectively across multiple business groups and industry peers while building collaborative relationships
• Ability to develop written procedures, work instructions, and specifications 
• Knowledge of manufacturing processes and capabilities
• Knowledge of Oracle Based ERP Systems
• Efficient organization skills and ability to manage multiple tasks with attention to detail
• Strong communication skills; verbal and written 
• Ability to review and understand technical data
• Leadership or Management experience
• Work safely at all times and supports all business safety initiatives and requirements

At BlueScope we believe in investing in our employees through our Leading at BlueScope Attributes.  Below are attributes that will key to your success at BlueScope:

• <Refer to Leading at BlueScope Framework, choose 3-4 key competencies from below>
• Driver of Future Readiness – Takes a strategic orientation to shape the direction; ensures impact-driven strategy; Is a thought leader in their own way.
• Creative Problem Solver – Seeks and leverages diverse perspectives; fosters innovation and creative solutions; finds smarter solutions and uncovers value.
• Change Facilitator – Models continual improvement; seizes opportunities to adapt; is optimistic about change and motivates others in the change journey.
• Results Achiever – Delivers against continually higher levels of performance; strives for constant improvement; looks for ways to work smarter; pushes forward despite ambiguity.
• Driver of Commercial Success – Thinks and acts in the commercial interest of BlueScope; makes sound decisions to improve the balance sheet; unlocks efficiencies and opportunities for commercial advantage.
• Builder of Customer Value – Seeks to know customers deeply; walks in the customers shoes; constantly thinks about adding value to customer relationships.
• Collaborative Partner – Seeks to understand; shares knowledge; builds/uses diverse networks for greater impact; uses a range of skills and approaches to influence others.
• Leader of People and Teams – Clarifies purpose; builds team identity and spirit; inspires team members to work together; is fair, transparent, and thoughtful about others.
• Capability Builder – Prioritize learning and development and stretch outside comfort zones; invests in strengthening capability; makes judgements that allow others to achieve their full potential.

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.