Full-Time

Senior Software Engineer

ConnectWise

ConnectWise

1,001-5,000 employees

Software platform for MSPs and TSPs.

No salary listed

Remote in USA

Remote

Category
Software Engineering (1)
Required Skills
Git
iOS/Swift
Objective-C
C/C++
DevOps

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Requirements
  • Solid professional experience writing C++ in a production environment
  • Strong working knowledge of macOS internals, frameworks, and platform APIs (e.g. NSFileProvider, FSEvents)
  • Proficiency in Swift and/or Objective-C for macOS-native development
  • Experience debugging complex, multi-threaded, or multi-process applications
  • Experience with software development workflows, including version control (Git), code review, and CI/CD pipelines
  • Strong written and verbal English communication skills — you'll work with distributed teams and will need to articulate technical ideas clearly
  • Ability to work independently and manage your own priorities in a remote or hybrid environment
  • Comfortable working in an established codebase with existing design decisions you didn't author
Responsibilities
  • Design, implement, and maintain features in the x360Sync macOS agent, working primarily in C++ with Swift and Objective-C for platform-native integrations
  • Debug and resolve production issues, including deep-dive investigation across the application stack and macOS system APIs
  • Participate in architecture and design discussions, contributing technical recommendations grounded in macOS platform best practices
  • Write clean, well-tested code and take part in code reviews — both giving and receiving constructive feedback
  • Collaborate with product managers, QA engineers, and cross-functional teams to deliver features on schedule without cutting corners on quality
  • Contribute to improving engineering standards, internal tooling, and development processes
  • Help scope and break down complex problems into well-defined tasks for yourself and the broader team
  • Document technical decisions, system behavior, and processes clearly for teammates and future contributors
Desired Qualifications
  • Experience with file sync, backup, or storage-related products
  • Familiarity with Windows desktop development (the x360Sync agent also has a Windows counterpart)
  • Exposure to cross-platform C++ codebases targeting both macOS and Windows
  • Experience working in an Agile/Scrum team environment
  • Background in developer tooling, performance profiling, or low-level system programming on macOS

ConnectWise provides a software platform that helps technology service providers manage business operations, remote monitoring, and cybersecurity risk assessments. The platform works by integrating various tools for billing, remote access, and proposal automation into a single ecosystem that connects with hundreds of third-party vendors. Unlike competitors that offer standalone tools, ConnectWise distinguishes itself through a highly integrated suite and a dedicated community called The IT Nation for professional collaboration. The company's goal is to provide a central environment where IT businesses can efficiently manage and scale their service-based models.

Company Size

1,001-5,000

Company Stage

Seed

Total Funding

$580K

Headquarters

Tampa, Florida

Founded

1982

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Simplify Jobs

Simplify's Take

What believers are saying

  • Starport Managed Services reported 40% faster resolution and 20% more daily tickets.
  • ConnectWise launched AI Agents in 2026, targeting ticket triage, routing, and documentation.
  • Black Hat 2026 partnership with SentinelOne expands managed cybersecurity revenue.

What critics are saying

  • CVE-2026-3564, CVE-2026-11596, and CVE-2026-9089 keep ConnectWise products in security headlines.
  • CISA added ConnectWise ScreenConnect flaws to KEV, signaling active exploitation pressure.
  • A major ScreenConnect compromise would destroy MSP trust and accelerate platform churn.

What makes ConnectWise unique

  • ConnectWise Platform unifies PSA, RMM, ScreenConnect, SIEM, backup, and AI agents.
  • July 16, 2026 GA gives MSPs one execution layer for service delivery.
  • SentinelOne partnership deepens Managed EDR and autonomous response across MSP workflows.

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Benefits

Hybrid Work Options

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

0%
GlobeNewswire
Aug 4th, 2026
ConnectWise and SentinelOne announce shared strategy to advance managed cybersecurity for MSPs at Black Hat 2026.

ConnectWise and SentinelOne announce shared strategy to advance managed cybersecurity for MSPs at Black Hat 2026. Companies align on a long-term vision to more closely connect AI security and autonomous cyber defense with MSP operation platforms while preserving partner choice and human oversight and services. TAMPA, Fla. and MOUNTAIN VIEW, Calif., Aug. 04, 2026 (GLOBE NEWSWIRE) - ConnectWise, the leading platform dedicated to the success of managed service providers (MSPs), and SentinelOne(R)(NYSE: S), the AI Security leader, today announced at Black Hat 2026 their shared strategy to advance managed cybersecurity for MSPs and the customers they protect. Building on the companies' established collaboration through ConnectWise Managed EDR with SentinelOne, the strategy creates a framework for deeper collaboration that brings together the AI-driven security capabilities of SentinelOne's Singularity(TM) Platform with ConnectWise's managed security expertise and the agentic operational workflow capabilities of the ConnectWise platform that MSPs use to serve their customers. The companies share a belief that MSPs need security capabilities that are advanced enough to address rapidly evolving threats and practical enough to operate across diverse customer environments. Their joint vision is focused on helping MSPs deliver unique value in the AI era by securing AI usage and stopping AI-powered threats, through carefully governed autonomous threat detection, investigation and response that keeps expert human analysts in control. "MSPs are being asked to protect more customers, manage greater complexity and respond to threats that move faster than traditional operating models can support," said Manny Rivelo, CEO of ConnectWise. "ConnectWise and SentinelOne share a vision for helping MSPs meet that challenge. By aligning our strategies, we can bring forward meaningful capabilities in the right sequence, with clear and practical value for partners at each step. We believe this partnership strengthens ConnectWise's position as the platform of choice for MSPs delivering Managed EDR services at scale today, and as we jointly create new security service capabilities in the coming quarters." The shared strategy is grounded in several principles: * Build on the established foundation of ConnectWise Managed EDR with SentinelOne * Make security intelligence easier to operationalize across MSP environments * Use AI and automation to support faster, more consistent action * Maintain appropriate human oversight and operational control * Preserve partner choice through open technologies and ecosystem collaboration * Introduce new capabilities through clear, partner-ready milestones SentinelOne's Singularity Platform delivers AI-driven prevention, detection, investigation, and response through one agent, everywhere AI now runs. ConnectWise brings deep expertise in MSP operations, managed security services, service orchestration and the workflows partners use to support their customers. The companies are working to bring these complementary strengths together to create a more connected experience for mutual partners. "MSPs are critical to expanding access to advanced cybersecurity, particularly for organizations that cannot build extensive security operations of their own," said Michael Cremen, President and Chief Revenue Officer of SentinelOne. "Our work with ConnectWise reflects a shared commitment to helping MSPs use advanced security technology effectively and at scale. We look forward to continuing that work in the coming quarters in ways that help our mutual partners and their customers confidently and securely embrace their AI advantage." The strategy builds on the value already delivered through ConnectWise Managed EDR, which combines SentinelOne technology with continuous monitoring and support from the ConnectWise Security Operations Center. The service helps MSPs extend protection across customer environments without requiring them to independently build, staff and operate a SOC. The collaboration also reflects both companies' commitment to open ecosystems. ConnectWise will continue to support partner choice across its platform, while SentinelOne will continue investing across its broad network of technology, service and channel partners. The shared strategy is specifically focused on improving the experience available to mutual ConnectWise and SentinelOne partners. SentinelOne and ConnectWise at Black Hat SentinelOne will exhibit at Booth 2933, where ConnectWise will deliver a presentation during Black Hat 2026. About ConnectWise Trusted by 100K+ IT providers worldwide, the ConnectWise Platform brings together PSA, RMM, cybersecurity and data protection with predictive intelligence woven throughout to help partners operate more efficiently and respond to complexity at scale. By combining intelligent automation with an open ecosystem of integrations, ConnectWise enables providers to proactively manage, secure and support their clients with greater speed, accuracy and confidence. With a relentless focus on innovation and partner success for more than 40 years, ConnectWise has helped partners sustain and grow their businesses by simplifying operations, enhancing service delivery and enabling scalable business models. Learn more at connectwise.com. About SentinelOne SentinelOne (NYSE: S) is the leader in AI security, setting the standard for using AI and automation to give defenders a decisive operating advantage. Built for those who secure its world, its platform delivers unified coverage across endpoints, identity, cloud, and AI. Powered by Autonomous Security Intelligence, SentinelOne stops attacks at machine speed, reducing risk and delivering clarity and control to stay one step ahead. Headquartered in Mountain View, California with teams worldwide, SentinelOne protects nearly one-fifth of the Fortune 500 and hundreds of Global 2000 enterprises. From Main Street to Wall Street, the world's most critical organizations trust SentinelOne with their security. Third-Party Disclaimer All third-party product names, logos, and brands mentioned in this publication are the property of their respective owners and are for identification purposes only. Use of these names, logos, and brands does not imply affiliation, endorsement, sponsorship, or association with the third party. Forward-Looking Statements: This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements involve known and unknown risks, uncertainties, and other factors that may cause actual results to differ materially. SentinelOne undertakes no obligation to update any forward-looking statements. Media Contact

Yahoo Finance
Jul 16th, 2026
ConnectWise Platform launches with AI agents cutting ticket time 25% for MSPs

ConnectWise has launched its ConnectWise Platform, described as the industry's first purpose-built MSP System of Action. The platform unifies professional services automation, remote monitoring and management, remote access, cybersecurity, automation, orchestration, AI agents, and ecosystem integrations into a single operating environment. The system embeds AI directly into service delivery workflows, handling ticket triage, routing, documentation, and coordination. Starport Managed Services reported significant improvements after adopting the platform's AI agents: a 25% decrease in average time per ticket, 28% fewer escalations, 40% faster resolution times, and 20% more tickets resolved daily at its Tier 1 service desk. ConnectWise positions the platform as a shift towards predictive IT operations, enabling managed service providers to move beyond reactive support through integrated data, workflows, and automation.

IT Security News
Jul 7th, 2026
Critical vulnerability in GCP Dialogflow allows attackers to inject malicious code.

Critical vulnerability in GCP Dialogflow allows attackers to inject malicious code. 2026-07-07 20:07 A critical vulnerability in Google Cloud Platform's Dialogflow CX that lets attackers inject persistent malicious code into an organization's AI-powered chatbot pipeline. The flaw, dubbed "Rogue Agent," disclosed by Varonis Threat Labs, could silently exfiltrate conversations and enable large-scale phishing campaigns, requiring only a single edit permission to trigger. The exploit abused Playbook Code Blocks, [...] Read the original article: Vulnerability scanning service ConnectWise has released an urgent security patch for its ScreenConnect remote access software to address a serious vulnerability that could allow attackers to execute malicious code on affected systems. The vulnerability, identified as CVE-2025-3935 and tracked under CWE-287 (Improper Authentication), affects all ScreenConnect versions up to and including 25.2.3. Security... April 26, 2025 In "Cyber Security News" A critical security flaw has been discovered in Halo ITSM, an IT support management software widely deployed across cloud and on-premise environments. The vulnerability, which allows attackers to inject malicious SQL code, poses a significant threat to organizations relying on the software to manage IT support tickets containing sensitive data such... April 4, 2025 A significant vulnerability in the FireEye Endpoint Detection and Response (EDR) agent that could allow attackers to inject malicious code and render critical security protections ineffective. The vulnerability, tracked as CVE-2025-0618, was disclosed today and highlights the ongoing challenges in securing endpoint protection platforms against sophisticated threat actors. FireEye EDR... April 23, 2025 In "Cyber Security News"

Yahoo Finance
Jun 23rd, 2026
Best-in-class IT solution providers sustain 19%+ EBITDA for record sixth year as AI automation drives efficiency

Service Leadership, a ConnectWise company, has released its 2026 Annual IT Solution Provider Industry Profitability Report, revealing that best-in-class IT solution providers achieved over 19% adjusted EBITDA profitability for a sixth consecutive year, the longest streak in industry history. The vendor-neutral benchmark study found that managed service providers' total revenue growth rebounded to 9.6%, up from 7.1% previously, whilst adjusted EBITDA grew 17.1%. Value-added resellers saw revenue growth surge to 8.9% from 1.8%, maintaining 17.0% adjusted EBITDA dollar growth. Business valuations reached record highs in 2025, with the average IT solution provider experiencing approximately 15% enterprise value growth from 2024. The report attributes sustained performance to AI-driven automation, operational discipline and scalable execution, marking a shift towards more efficient operating models.

Associated Press
Jun 18th, 2026
ConnectWise exec joins GTDC EMEA Vendor Advisory Council as firm launches AI-powered MSP platform

ConnectWise has appointed Johannes Kamleitner, Senior Vice President Go-to-Market EMEA, to the Global Technology Distribution Council's EMEA Vendor Advisory Council. The appointment coincides with the company's launch of The ConnectWise Platform, described as the industry's first purpose-built MSP System of Action. The platform integrates professional services automation, remote monitoring and management, cybersecurity, data protection and agentic AI into a unified operational system. Early access partners have reported up to 30% faster ticket resolution and 20-35% productivity gains. ConnectWise estimates a $1 million-plus strategic revenue opportunity for MSPs fully adopting the platform. The GTDC represents technology distributors driving an estimated $190 billion in annual worldwide sales. General availability of the platform is scheduled for July, with EMEA partners able to explore early access now.