Architect Data & AI
Concentrix
Architect Data & AI
Concentrix
Global BPO offering customer engagement services
Job Title:
Architect Data & AIJob Description
This role is the technical anchor of Concentrix's new business pursuit team—a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.This role is the technical anchor of Concentrix's new business pursuit team—a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.
This is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer's evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution—not a collection of slides and assumptions.
You will work as a core member of the cross-functional new business pursuit
team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering—this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.
Location:
AUS Sydney - Level 21-Suite 1, 175 Pitt StreetLanguage Requirements:
Time Type:
Full timeGlobal BPO offering customer engagement services
Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.
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