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Concentrix

Global BPO offering customer engagement services

Architect Data & AI

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeSydney NSW, AustraliaNo salary listedIn-person

About the Job

Responsibilities

  • Consult with customers on Data & AI engagements.
  • Design solutions for customer pursuits.
  • Construct proofs of concept and demos that answer customers’ evaluation questions.
  • Write the technical sections of proposals and requests for proposal responses.
  • Ensure delivery teams inherit a well-understood, well-documented solution after a deal closes.
  • Set priorities across active pursuits without requiring step-by-step direction.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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