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MSX International

Automotive dealer performance and repair optimization

Training Consultant

Corporate & Technical TrainingConfirmed live in the last 24 hours
ContractRecife, State of Pernambuco, BrazilNo salary listed

About the Job

Requirements

  • Demonstrated experience delivering technical or operational training, preferably in automotive dealerships.
  • Knowledge of dealership operational workflows, including sales, after-sales, service workshop, and parts.
  • Experience training teams to adopt new processes, procedures, or systems.
  • Knowledge of adult-learning principles and training facilitation techniques.
  • Ability to turn technical procedures into clear, instructive content applicable to operations.
  • Experience preparing instructional materials, practical exercises, and learning assessments.
  • Knowledge of dealership management systems (DMS) and ability to guide their use in trained routines.
  • Ability to assess learning and monitor the application of knowledge at work.
  • Knowledge of presentation tools, virtual training, and report preparation.
  • Availability to travel and work on-site at dealerships across the project area.
  • Intermediate Excel skills.
  • Intermediate PowerPoint skills.
  • Active category B driver's license.

Responsibilities

  • Identify training needs related to processes being implemented, considering each dealership's audience and operating context.
  • Develop training plans that define learning objectives, content, formats, schedules, and resources.
  • Prepare and adapt instructional materials, presentations, exercises, and operational guides to defined processes and different audiences.
  • Deliver in-person, virtual, and practical training on processes and routines in areas such as sales, after-sales, service workshop, parts, and administration, according to project scope.
  • Demonstrate process execution and lead simulations and practical activities that connect training content to participants' daily work.
  • Guide teams in using dealership management systems for the processes covered.
  • Check participants' understanding and their ability to perform the trained routines.
  • Monitor learning application in the field, answer questions, reinforce guidance during implementation, identify learning difficulties and reinforcement needs, and propose supplementary training.
  • Align content and guidance with the implementation team to ensure consistency with established processes and standards.
  • Record attendance, assessments, difficulties, and participant progress, and prepare training reports.
  • Train internal multipliers to support ongoing training and maintain good practices.

Desired Qualifications

  • Intermediate English skills.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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