Human Resources Coordinator
About the job
- Working knowledge of Human Resources processes, including preboarding and offboarding.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to follow established processes and maintain consistency.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Minimum of three years of experience in a Human Resources support role.
- Perform routine administrative, transactional, and operational tasks across the Human Resources department.
- Manage the end-to-end preboarding process from offer acceptance through the employee’s first day, ensuring completion of required new-hire documentation, including I-9, W-4, direct deposit, policy acknowledgements, and background checks, and scheduling new-hire orientation.
- Enter and validate new-hire data in the HRIS and ensure data accuracy before the start date.
- Serve as the primary point of contact for new-hire questions related to documentation, logistics, and readiness.
- Handle employee information and HR records in accordance with confidentiality and data privacy standards.
- Support HR programs such as education assistance and employee referral programs.
- Submit IT service desk tickets to support new-hire setup and employee offboarding activities.
- Coordinate and execute offboarding processes, including exit documentation and system updates.
- Assign employee learning paths and required training programs.
- Maintain standard operating procedures across the Human Resources function.
- Provide SharePoint support, including maintaining HR content and resources.
- Monitor and manage the HR mailbox, ensuring prompt, accurate, and professional responses.
- A bachelor's degree in Human Resources, Business Administration, or a related field is preferred; relevant education may be substituted with two years of related experience for each year of education.
- Three years of Workday HCM experience encompassing employee onboarding and offboarding is preferred.
About the company
Fusion Connect provides managed services for business communications, secure networks, and hosted collaboration. It offers UCaaS, SD-WAN, and SBCaaS on a subscription basis to US SMEs and large enterprises, delivering cloud-based tools for voice, video, messaging, and secure networking. It differentiates itself with a 100% UCaaS uptime guarantee and service credits, supported by award-winning customer service. Its goal is to help businesses maintain continuity and efficiency through dependable, secure communications and collaboration, backed by strong support and growth plans.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$264.7M
Headquarters
New York City, New York
Founded
1997
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Simplify's Take
What believers are saying
- August 10, 2026 flat-fee AI CCaaS opens a new upsell path.
- April 2026 G2 awards strengthen sales motions with proof of service reliability.
- Ken Worcester's 2025 CRO role sharpens channel execution and revenue discipline.
What critics are saying
- August 7, 2026 CEO exit signals board pressure during a strategic reset.
- $85 million Hark Capital debt keeps refinancing and covenant risk front-and-center.
- CCaaS pits Fusion against RingCentral, Cisco, and NICE, crushing pricing power.
What makes Fusion Connect unique
- Fusion Connect bundles UCaaS, SD-WAN, CCaaS, and managed security with US-based support.
- August 10, 2026 flat-fee AI CCaaS removes token-bill anxiety for buyers.
- April 14, 2026 G2 awards reinforce its service-quality and support-brand positioning.
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Benefits
- Flexible Work Hours
- Remote Work Options