Valet Attendant
About the job
- A high school diploma or equivalent is required.
- The necessary skills and abilities are typically acquired through two months of on-the-job training or related experience; related education and experience may be interchangeable year for year.
- Must obtain and maintain all licenses and certifications required by federal and state authorities and the Illinois Gaming Commission.
- Must successfully pass a background check.
- Must be at least 18 years old.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Must have a good driving record within the last 48 months, with no more than three points, and provide a current driving record.
- Must tolerate moderate to severe weather conditions.
- Must have customer service skills and basic math skills, including use of a 10-key calculator.
- Must be able to communicate effectively with employees and guests at all levels.
- Must be able to remain calm in a hectic, fast-paced atmosphere and address stressful guest situations with dignity, tact, and politeness.
- Must be able to drive and handle cars of all makes and models, including automatic and manual transmissions.
- Must be able to walk or run for 90% of the shift and stand for 10% of the shift, and tolerate running, stooping, and bending for long periods.
- Safely handle guests’ and patrons’ vehicles, ensuring proper parking, securing, and handling of keys.
- Courteously and efficiently provide parking tickets or receipts and collect parking fees at valet or coat-check windows and lot locations.
- Maintain a positive, professional attitude and presentation when communicating with guests.
- Stage guest vehicles, park them in the parking garage, and retrieve them in a timely manner.
- Maintain the cashier work area in a clean, neat manner and remove trash at the end of the shift.
- Collect the appropriate amount of money in exchange for parking tickets or receipts, and keep money and tickets neat and secure.
- Assist guests with checking in coats, hats, and umbrellas in a friendly, professional manner; issue claim checks and return articles when the checks are presented.
- Maintain coatroom cleanliness and ensure hanger-ticket numbers match the correct hangers and rack slots.
- Inform the next shift of relevant coatroom matters.
- Reconcile daily cash drawers and adhere to cash-handling procedures.
- Attend seminars when needed.
About the company
Hard Rock operates a global hospitality and entertainment brand that runs restaurants, hotels, and casinos with a rock-and-roll theme. The core experience blends American-style dining with a live music atmosphere and a curated collection of music memorabilia, which started organically from a customer’s guitar request and grew into the brand’s hallmark. The business model spans multiple hospitality verticals, including themed cafes, hotels, and casino gaming venues, all unified under the Hard Rock brand. Unlike many competitors, Hard Rock is owned by the Seminole Tribe of Florida, which acquired the brand in 2007, enabling strategic expansion in gaming and hospitality across the world. The company’s goal is to deliver immersive entertainment-centered experiences through consistent branding, hospitality, and iconic memorabilia across its global network.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Virginia Beach, Virginia
Founded
1971
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Simplify's Take
What believers are saying
- Tampa's 2026 smoke-free renovation expands premium gaming and keeps operations open.
- San Juan's 2026-2029 $850 million integrated resort adds 186 branded residences.
- Fitch affirmed Seminole Hard Rock International's BBB rating in July 2026, supporting financing access.
What critics are saying
- Hard Rock Bet faces litigation in Illinois over promised bonuses and platform conduct.
- Jeanne O'Grady sued Seminole Tribe in September 2026 over Hollywood casino-floor injuries.
- Las Vegas's $4 billion-$5 billion rebuild needs 6,000 employees before a late-2027 opening.
What makes Seminole Hard Rock unique
- Seminole Tribe ownership gives Hard Rock casino scale, capital, and regulatory leverage.
- Hard Rock Las Vegas topped out in May 2026, validating destination-brand expansion.
- Hollywood and Tampa keep launching concerts, jackpots, and renovations across Florida casinos.
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Benefits
- Flexible Work Hours