IT Manager - Cloud Platform Services

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

The Cloud Platform Services (CPS) Team is responsible for the design, implementation, and support Enterprise Mobility’s AWS and Azure cloud infrastructure platforms. This includes the Public Cloud Framework (PCF), Cloud Enablement Engine (CEE), and the Cloud Platform (CP).  In addition, CPS owns and supports Terraform Enterprise (TFE), which serves as a foundational component for cloud infrastructure provisioning and automation. 

Cloud Platform Services (CPS) is seeking an IT Manager to lead the CPS Platform Management team. This role offers the opportunity to lead a highly skilled team of engineers responsible for delivering and supporting strategic cloud platforms that are central to Enterprise Mobility’s cloud strategy and day-to-day operations.  Responsibilities include overseeing lifecycle management, operational support, incident response, and enhancements to PCF, CEE and TFE. In addition, there is a potential to support some of the Cloud Platform product operations.  These platforms are at the center of Enterprise Mobility’s cloud strategy and are critical to cloud operations.

Key Responsibilities:

• Provide leadership in career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance reviews
• Build, coach, and grow a high-performing team of engineers through mentoring and career development
• Foster a collaborative team culture that supports diversity and inclusion
• Manage the lifecycle (creation, enhancement, upgrades) of all assign cloud platforms, ensuring all are kept current and secure
• Manage major incident response situations with AWS and Azure infrastructure
• Communicate business goals and model company culture
• Manage time, expenses, and forecasting for areas of responsibility
• Lead resource planning and allocation to support business objectives
• Ensure development tools and processes align with security, compliance, and operational best practices
• Define goals, strategic solutions, roadmaps, and processes that support the overall strategic vision of the department
• Identify, develop, and implement policies, standards, and procedures that support team activities and lead individuals in adhering to and supporting team procedures
• Assess and prioritize work efforts in an environment that receives new work daily

Knowledge, Skills, and Abilities:

• Strong leadership qualities, with the ability to establish and maintain solid working relationships with direct reports, peers, management, and teams/departments within the IT organization
• Strong problem solving and analytical skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions
• Well-versed in project management concepts, with the ability to take on many project management responsibilities simultaneously and regularly
• Strong commitment to relationship building and influencing to successfully establish and grow this function within IT
• Proven ability to learn new technologies quickly
• Maintain and foster a strong sense of ownership for self and the team
• Strong communication and listening skills, with a strong leadership presence
• Ability to ensure compliance with standards, processes, and procedures in daily responsibilities
• Must have excellent written and verbal communication skills

If you’re a collaborative and engaging leader who enjoys rising to challenges, building high‑performing teams, strengthening partnerships, improving processes, and delivering high‑quality cloud solutions, consider this opportunity and apply today!

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• 6+ years of experience in IT including experience in incident and lifecycle management
• 2+ years of experience leading and managing technical teams, including employee development, regular 1:1s, hiring, performance management, and motivating teams to achieve business objectives
• Strong experience supporting software development lifecycles, cloud services (AWS/Azure), Terraform Enterprise, and modern DevOps practices
• Proven experience creating and maintaining a positive team culture
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Experience in Agile development practices, including Jira story creation and management of sprint activities and ceremonies
• Basic knowledge of Product Management best practices
• Experience with DevOps tools such as version control systems (BitBucket), pipeline orchestration (Jenkins), and binary repository systems (Artifactory).
• Experience in managing platforms utilized by internal customers to deliver business services (ex: Terraform Enterprise, SaaS, PaaS)
• Experience utilizing ServiceNow for incident and change management
• Experience creating and maintaining annual technology roadmaps