Manager Compliance Privacy Advisor

Manager, Compliance Privacy Advisor

The Capital One Privacy Compliance team is seeking a Manager, Compliance Privacy Advisor with a passion for mitigating privacy risk at a tech focused financial institution.  They will join us to perform key privacy compliance activities on the second line of defense and will help manage international privacy risk across global operations for the Global Payment Network, including the APAC, EMEA, and Americas regions, under applicable regional, federal, state, and international privacy laws and regulations.

The Manager will apply risk, process management, and analytical skills to drive actions in support of privacy risk objectives for Compliance and impacted business lines. A successful Compliance Privacy Manager is a highly motivated, forward thinking self-starter who can work autonomously across global time zones and jurisdictions, is quick to adapt, technologically adept, a problem solver, and an adaptive learner. 

Responsibilities:

• Actively follow privacy trends, including the development of new privacy laws and emerging privacy risks domestically and internationally; 
• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA,, CCPA, CA SB1, COPPA;
• Maintain subject matter expertise of applicable international privacy laws, regulations, and frameworks across key jurisdictions (e.g., GDPR/UK DPA in EMEA; PIPEDA, CCPA/CPRA, LGPD in the Americas; PIPA, PDPA, APPI in APAC; as well as FCRA, GLBA, and cross-border transfer rules);
• Provide second-line advice, credible challenge, and data governance support for global product expansion, cross-border data flows, and international network activities; 
• Provide guidance, advice and effective challenge on privacy risks of business initiatives and changes and support business lines through various interactions and forum engagements;
• Consult with legal counsel and other subject matter experts as necessary to address privacy compliance matters;
• Map international legal, jurisdictional, and regulatory requirements to global business processes;
• Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;
• Engage with compliance testing and others within the department to advise on privacy compliance matters;
• Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and consult with subject matter experts, when necessary;
• Prepare and participate in reporting on privacy compliance activities; and
• Travel to various Capital One locations as necessary.

The ideal candidate will possess:

• Clear results orientation and focus on achieving both short and long term goals;
• A proven track record of supporting and working across business lines and functions and with a senior management team;
• Ability to navigate “white space” or ambiguous multi jurisdictional regulatory environments to drive and execute an international privacy agenda in a fluid environment;
• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;
• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;
• Strong judgment, integrity, and discretion in handling highly sensitive issues;
• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;
• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;
• Strong project management, process management, and organizational skills;
• A collaborative, energetic, solution-oriented, and innovative leadership style;
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership;
• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and
• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 3 years of experience in privacy, compliance, legal, risk management, or audit. 

Preferred Qualifications:

• Master’s or Juris Doctor Degree
• 6+ years of experience in privacy compliance, legal, risk management, or audit supporting APAC, EMEA, or Americas regions. 
• CIPP certifications (e.g., CIPP/E, CIPP/A, CIPP/US), CIPM, FIP, CRCM (Certified Regulatory Compliance Manager), or AIGP (Certified AI Governance Professional).

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Compliance Advisor ManagerNew York, NY: $165,700 - $189,200 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).