Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

Footwear Specialist

Retail SalesPosted on Nov 9

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
One to three years of experience is required.
The role requires the ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
The role requires the ability to stand or walk for extended periods of up to four hours.
The role requires the ability to work at heights greater than four feet using a ladder, aerial lifting device, or platform.
The role requires the ability to perform repetitive motions for short periods, up to two hours continuously.
Candidates must not use AI tools during any part of the interview process.
Candidates must have cameras on during virtual interviews.
Offers are contingent upon a satisfactory background check, which may include identity verification.

Responsibilities

Engage athletes proactively to understand their shopping needs, deliver a strong athlete experience, and provide clear, accurate, and knowledgeable information about products and assortment.
Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of athlete needs.
Assist with onboarding and training new and existing team members as a subject matter expert in the store area, focusing on best practices, selling skills, and key operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged appropriately.
Uphold merchandising and presentation standards by following floor set plans, signage requirements, price changes, inventory presentation, and replenishment standards.
Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private-label credit card enrollment.
Create a welcoming, respectful store environment for teammates and athletes.
Follow policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

Desired Qualifications

Previous retail or customer-facing experience is preferred.

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.

Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

Help athletes perform at their best by delivering expert footwear guidance focused on fit, performance, and comfort. As a Specialist – Footwear, you will drive sales, support teammates, and create a personalized, athlete-first experience. Grow your impact in a fast-paced retail environment built on teamwork and service.

Job Duties & Responsibilities

Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.
Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

QUALIFICATIONS:

High School Diploma or Equivalent
1-3 years of experience
Previous retail or customer-facing experience preferred

Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidateduring any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

About the Company

Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

DICK'S Sporting Goods is a major retailer that sells sporting goods, including equipment, apparel, and footwear, through both its network of physical stores and its online site. Customers can shop in person or online, with promotions and financing options such as 0% APR for up to 12 months on qualifying purchases through Affirm. The company also runs a ScoreCard loyalty program that earns points on purchases to encourage repeat business, and it offers a Best Price Guarantee to ensure customers get the lowest price. DICK'S Sporting Goods stands out by combining a large, nationwide retail footprint with a strong online presence, a rewards program, flexible financing, and a focus on customer satisfaction and social responsibility. Its goal is to make sports and outdoor activity accessible to a wide range of people—from amateurs to professionals—while giving back to communities and upholding ethical business practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Coraopolis, Pennsylvania
Founded: 1948

Recently Posted Jobs

Explore more opportunities at Dick's Sporting Goods

See more jobs