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Covenant Case Management Services

IDD and TBI case management services

Full-Time Direct Support Professional

Full-TimePosted on 10/21/2026
$15 - $19/hr
Entry
Monroe, NC, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • Must be willing to contract as a 1099 independent contractor.
  • Must be able to run, move quickly, and maintain constant physical activity to keep up with a high-energy child and safely manage elopement risks.
  • A high school diploma or equivalent is required.
  • A valid North Carolina driver's license, reliable personal vehicle, and active auto insurance are required.
  • Must be able to pass a standard background check.
Responsibilities
  • Provide continuous, direct supervision in home and community settings to maintain safety and prevent elopement.
  • Guide and assist with potty training, eating meals at the table, and completing age-appropriate personal tasks.
  • Interact and play with the child at his eye level, using physical activity and creative play to build trust and engagement.
  • Work collaboratively with care coordinators and family to maintain structured routines and track progress on functional developmental goals.
Desired Qualifications
  • Experience working with non-verbal children with Autism Spectrum Disorder is preferred.

About the company

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Covenant Case Management Services

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Covenant Case Management Services provides case management and direct support for individuals with IDD and TBI across 56 counties in North Carolina. It coordinates Medicaid Tailored Plans, Innovations Waiver, and 1915(i) services through partnerships with LME/MCOs, and develops Individual Support Plans that connect clients to housing, employment, day programs, and healthcare. Direct services include Community Living and Supports, Residential and Supported Living, Dream Center Day Program, Community Networking, respite care, and supported employment, along with specialized behavioral, dietary, and therapeutic consults. The goal is to help clients and families access needed services, build stable supports, and increase opportunities for community living and employment through a person-centered approach.

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Simplify's Take

What believers are saying

  • NC DHHS listed CCMS as a certified Tailored Care Management provider in January 2026.
  • CCMS posted 39 jobs in 2026, including clinicians and direct support staff.
  • Its website updated in October 2026, showing active service expansion and marketing.

What critics are saying

  • NC DHHS certification and Tailored Plan relationships create state-dependent revenue concentration.
  • Indeed shows 39 open roles in 2026, signaling persistent staffing pressure.
  • Heavy Medicaid funding exposure leaves CCMS vulnerable if waiver rules or authorizations tighten.

What makes Covenant Case Management Services unique

  • CARF-accredited since 2011, with NC DHHS certification and 56-county coverage.
  • CCMS bundles case management, supported living, day programs, and supported employment together.
  • It serves Medicaid Tailored Plans, Innovations Waiver, and 1915(i) pathways.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Hybrid Work Options