Team Manager Quality Assurance
Minor International
Team Manager Quality Assurance
Minor International
Hotel operator, restaurants, and lifestyle brands
Job Location:
Navanakorn Industrial Estate

Overview
Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
Main Responsibilities:
• Set up and Manage Implementation of quality programs and procedures to ensure that processes and
productscomply with regulations, meet customer requirements and company expectations.
• Monitoring and controlling the production process from material intake through to packaging of finished
products.
• Provide leadership, consultation, and advice to all departments on technical issues to support the
achievement of quality, product safety and production goals.
• Represent company management team as QMR.
• Manage customer complaint and customer satisfaction.
• Provide the appropriate training for working cover to all systems such as quality, safety,
and environment etc.
• Establish, implement and maintain ISO9001 / GMP Hazardous / GMP Cosmetic / BRC CP / HALAL /
SMETA / ISO 45001 / ISO14001 etc. or all required systems.
• Build and maintain the quality awareness to all operation in NMT.
• Manage and provide the resource of QA work for both hardware, and software including team
competency.
• Maintain all relate activities of the department by being aware of the environment.
•Coaching & On-the-Job Training
Provide coaching and on-the-job training to subordinates to ensure they can perform their tasks
accurately, efficiently, and in accordance with the company’s standards.
•Duties as Safety Officer – Management Level
Perform duties as a Safety Officer (Management Level) by supervising, monitoring, and promoting
safe working practices, assessing and controlling risks, providing improvement recommendations, and
•Delegation of Authority
If the Team Manager-Quality Assurance is unable to perform their duties,
TheSupervisor-SeniorQuality Assurance may be assigned to perform the duties as appropriate.
System Quality:
Ensure compliance with relevant quality management systems and standards, including BRC-CP, ISO 9001, GMP Cosmetics, GMP Hazardous, HALAL, ISO 45001, ISO 14001, and SMETA.
Strictly comply with company rules, regulations, and safety policies.
Supervise and manage operations within the area of responsibility to minimize environmental impact.
Job Specifications:
RequiredSkill
- Quality Management System: Certified ISO9001:2015 GMP
- Decision making skills
- Technical knowledge of QC, Problem Solving Skill, QC Tool
- Communication & Influenceskills
- Good in English communication.
- People management
Preferred Knowledge
- Hygienic control knowledge
- Good Laboratory practice knowledge
- HACCP knowledge
- Chemical knowledge
Other
- Positive attitude
- Systematic thinking
Education:Bachelor'sof Science or in related fields.
Experience:More than 8 years in quality control /quality assurance in industrialfactories and 5 years in quality system, ISO 9001, BRC CP, GMP or related system.
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Hotel operator, restaurants, and lifestyle brands
Minor International operates across hospitality, food and beverage, and lifestyle retail. Its three units—Minor Hotels, Minor Food, and Minor Lifestyle—own, manage, or distribute hotels, restaurants (e.g., Anantara, Avani, NH Hotels, The Pizza Company, Swensen’s, Dairy Queen), and lifestyle products, with a vertically integrated approach that includes franchising. The company differentiates itself through a global footprint of 540+ properties in 50+ countries, a mix of ownership and management, and recent European expansion via the NH Hotel Group consolidation. Its goal is to become one of Asia’s leading hospitality and lifestyle conglomerates by driving international growth and expanding its premium footprint across hotels, restaurants, and brands.
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