Manager – People Data & Analytics
Chanel
Manager – People Data & Analytics
Chanel
Designs, sells luxury fashion and cosmetics
About the role
The Manager, People Data & Analytics is a champion for insights generation and analytics within Chanel’s People & Organisation function. The role centres on uncovering business-relevant insights, translating data into impactful stories, and enabling data-driven decision making. The incumbent leverages strong analytical and visualization skills to support stakeholders with actionable intelligence andfacilitatea culture of curiosity and continuous improvement.
The impact you can create at CHANEL
Business Insights & Decision Support
Lead and execute data analysis projects, focusing on generating actionable insights that support strategic people decisions.
Explore datasets across domains and markets toidentifypatterns, trends, and key performance drivers using advanced analytics tools.
Translate complex data into clear, compelling narratives that drive stakeholder understanding and engagement.
Support storytelling and decision making by combining quantitative analysis with qualitative context.
Dashboarding & Analytics Visualization
Design andmaintainintuitive dashboards, ensuring visualizations are clear, relevant, and support business conversations.
Develop semantic models that accurately reflect business logic and enable nuanced KPI tracking.
Provide ongoing support and enhancements to analytics products, prioritizingusabilityand stakeholder feedback.
Continuous Improvement and Capability Building
Track adoption and business impact of analytics solutions, using feedback to refine and improve data products.
Develop andmaintaindocumentation of KPI dictionaries, analytics standards, and business logic for accessibility and clarity.
Champion analytics literacy and foster a data-driven culture within the People & Organisation function.
Ensure compliance with data governance, quality, and other applicable standards.
Documentation & Communication
Maintain clear, accessible documentation of data sources, definitions, and dashboard specifications.
Communicate updates, insights, and changes proactively to stakeholders, ensuring transparency and engagement.
Your Success Measures:
Increased relevance and impact of performance measures, insights, and data products for storytelling and decision making.
Higher adoption and meaningful use of dashboardsand analyses across Chanel’s People & Organisation teams.
Elevated analytics literacy and data-driven decision making within the function.
You are Energised by
Translating data and analytics into compelling stories for non-technical audiences.
Creating business impact through stakeholder engagement and actionable insights.
Delivering exceptional experiences and enabling data-driven decision making.
What You Will Bring
Bachelor’s orMaster’sdegree in Analytics, Data Science, Statistics, Business Intelligence, HR Analytics, or a related field.
Extensivehands-on experience in people analytics, business intelligence, or workforce insights generation.
Proven ability to design and execute advanced analytics projects, including hypothesis-driven analyses and the testing of business-relevant questions.
Hands-on experience with Python or R for statistical analysis andmodelingis highly valued.
Expertisein turning raw data into actionable insights, using both descriptive and diagnostic analytics to uncover patterns, trends, and performance drivers.
Demonstrated experience in communicating findings, crafting compelling data stories, and engaging stakeholders for business impact.
Familiarity with predictivemodeling, experimentation (A/B testing), and scenario analysis to support evidence-based recommendations.
Proficiencyin Power BI, Tableau, Excel (including pivot tables), and SQL for data exploration, visualization, and insight generation.
Experience working with HR data, processes, and systems (Workday, HR Data Warehouse, etc.) is an advantage.
Experience in a Global matrix organisation and managing within a complex ecosystemis an advantage.
Passion for enabling a data-driven culture and building analytics capability within teams.
CAPABILITIES REQUIRED
Advanced skills in dashboarding andvisualisationtools (Power BI, Tableau, or similar) to create,maintain, and enhance data products focused on business relevance and insights.
StrongproficiencyinMicrosoft Fabric,SQL for extracting, transforming, and analysing data to uncover patterns, trends, and support hypothesis-driven inquiries.
Strongknowledge of Python and/orPySparkto support large-scale data analysis and experimentation.
Ability to design clear, impactful visualisations that enable storytelling and decision-making for diverse stakeholders.
Experience applying analytic methods such as hypothesis testing, regression analysis, and scenariomodelingto address business questions and evaluate outcomes.
Committed tomaintainingcomprehensive documentation of data sources, definitions, business logic, and key metrics for transparency and clarity.
Skilled at translating raw data into actionable insights and recommendations, bridging technical analysis with organizational needs.
Familiarity with Databricks notebooks or similar environments for workflow management and collaborative analytics.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
1) What does Chanel do? Chanel is a luxury fashion house that offers a range of high-end products including fashion, accessories, fragrances, skincare, makeup, jewelry, and watches, targeting affluent customers worldwide. 2) How does its product work? It designs and sells premium, timeless items through owned boutiques, official online channels, and authorized retailers, supported by strong marketing, fashion shows, and brand storytelling to maintain desirability and loyalty. 3) How is Chanel different from competitors? It combines a storied brand heritage with exclusive, premium products and strict distribution control, creating a sense of rarity and prestige that appeals to luxury buyers. 4) What is Chanel's goal? To preserve its elite brand status while growing a loyal, affluent customer base by delivering consistently refined, timeless designs and a premium consumer experience.
Explore more opportunities at Chanel