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Williams-Sonoma

Retailer of home furnishings and kitchenware

Holiday Seasonal Cashier

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USA$18.70 /hrIn-person

About the Job

Requirements

  • The role prefers a high school diploma or equivalent.
  • The role requires 1–2 years of experience in a customer service role.
  • Candidates must be able to exceed sales goals, prioritize and handle multiple tasks simultaneously, and work independently as well as in a team environment.
  • Candidates must be able to use a point-of-sale system and remain mobile on the sales floor for extended periods.
  • Candidates must be able to lift and mobilize items up to 75 pounds using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts on separate days and two weekday shifts. Availability beyond this minimum may be required for associates scheduled 20 or more hours per week.

Responsibilities

  • Keep store energy lively and upbeat for customers and teammates.
  • Engage multiple clients at the cash wrap, provide personalized service, and create a positive impression.
  • Accurately and efficiently process register and point-of-sale transactions, sales, returns, and exchanges.
  • Ensure accurate merchandise ringing and pricing, using price overrides when needed to charge current prices.
  • Communicate product information, care, maintenance, timeframes, and delivery details to manage customer expectations.
  • Affirm customers’ purchases and suggest complementary merchandise.
  • Inform clients about promotions that may affect sales.
  • Share information and testimonials about products, in-store events, and workshops.
  • Maintain visual standards and supplies in the cash wrap area.
  • Use available resources to fulfill customer requests and resolve issues.
  • Comply with company policies and procedures and perform other duties assigned by management.
  • Foster an environment where associates are treated fairly and with dignity and respect.

Desired Qualifications

  • Candidates should be passionate about building lasting customer relationships by capturing contacts, reconnecting with customers, and promoting the company’s brands, credit card, product launches, events, and services.
  • Candidates should be able to ask questions to understand customers’ personal style and needs.
  • Candidates should thrive in an entrepreneurial environment and look for creative approaches.

About the Company

Williams-Sonoma

Retailer of home furnishings and kitchenware

Williams-Sonoma, Inc. operates through a multi-brand portfolio including Williams-Sonoma, Pottery Barn, West Elm, and others, selling furniture, kitchen appliances, home decor, and specialty foods via stores and e-commerce. It differentiates itself with an upscale, curated brand lineup and an omnichannel shopping experience plus design services to help plan spaces. The company emphasizes sustainability and ethical sourcing, with certifications from Better Cotton, Fair Trade, FSC, and the Global Recycled Standard. Its goal is to serve both residential and business home-furnishing needs while maintaining responsible sourcing and environmental stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1956

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