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Sarvam

Full-stack generative AI platform for enterprises

Deployment Strategist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience, with flexibility across levels based on demonstrated ownership of customer outcomes.
  • Client-facing delivery experience from consulting, systems integration, or an enterprise delivery organization, owning a workstream or complete programme and its outcomes.
  • Sufficient technical understanding to evaluate integration approaches, diagnose evaluation failures, and reason about latency, reliability, and scale.
  • Understanding of agentic artificial intelligence, including large language model and agent behavior in production, prompting, evaluations, and scaling challenges.
  • Experience working in regulated enterprises, banks, insurers, or the public sector with complex procurement, integrations, and change management.
  • Precise communication, clear escalation, and unambiguous status reporting.

Responsibilities

  • Own deployments end to end, from proof of concept through production operation and achievement of committed key performance indicators.
  • Run customer proofs of concept and achieve convincing results quickly to support scaled deployment decisions.
  • Conduct implementation discovery covering customer integrations, processes, data, compliance constraints, and edge cases, then shape the solution accordingly.
  • Run the programme, including planning, timelines, dependencies, risks, scope discipline, and resolving issues when delivery is off track.
  • Serve as the customer point of contact throughout delivery.
  • Coordinate with Agent Engineers and certified partner teams and maintain the delivery quality standard for the engagement.
  • Drive adoption among operational users such as collections teams, branch staff, or citizen helpdesks.
  • Own deployment documentation and the operating charter covering how the system is run, monitored, and scaled after go-live.
  • Write process and engagement playbooks to make subsequent deployments faster to scope, plan, integrate, and adopt.

Desired Qualifications

  • Prior experience delivering artificial intelligence systems.

About the Company

Sarvam

Full-stack generative AI platform for enterprises

Sarvam AI builds a full-stack Generative AI platform and research-informed models for enterprise use in India. It combines training of custom large language models and bespoke enterprise models with an enterprise-grade platform for authoring, deployment, and distribution of AI applications. The product works by offering end-to-end tooling: researchers develop and fine-tune models, then enterprises author, deploy, and manage these models within a scalable platform that supports multilingual and diverse Indian business needs. Sarvam AI differentiates itself through its focus on the Indian market, tailoring AI solutions to linguistic diversity and enterprise requirements, and by pairing model development with deployment infrastructure to deliver cost-effective, robust performance for customer deployments. Its goal is to accelerate the adoption of Generative AI in India by making development, deployment, and distribution of AI applications more efficient and affordable for enterprises.

Company size
51-200
Company stage
Series B
Total funding
$275M
Headquarters
Bengaluru, India
Founded
2023

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