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Gojek

All-in-one on-demand services platform

Principal Data Scientist - Rewards Promo Loyalty, Rpl

Data ScienceConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedHybrid

About the Job

Requirements

  • At least 8 years of experience in data science or machine learning, including at least 3 years focused on causal inference or uplift modeling in production settings.
  • Deep expertise in heterogeneous treatment effect estimation, with hands-on production experience in several of meta-learners (S/T/X/R), causal forests, DR-learner, or deep uplift architectures.
  • Hands-on experience optimizing promotions, pricing, or marketing incentives with evolving constraints and measurable business outcomes.
  • Strong grounding in experimentation and observational causal methods, including propensity weighting, instrumental variables, synthetic control, and difference-in-differences.
  • Experience with constrained optimization, including mixed-integer linear programming and Lagrangian methods, applied to resource allocation.
  • Proficiency in Python and SQL, and experience shipping models to production with engineering partners.
  • Track record of technical leadership at principal or staff level, including setting technical direction for a team, reviewing high-stakes analyses, and influencing roadmaps and partner teams without direct authority.
  • Experience in marketplaces, ride-hailing, food delivery, e-commerce, or fintech.

Responsibilities

  • Own end-to-end modeling and estimation for promotion optimization, including elasticity, heterogeneous treatment effects, budget-constrained allocation, and incrementality, from problem framing through production.
  • Advance the causal inference stack through experiment and quasi-experiment design, including geo and switchback tests, holdouts, difference-in-differences, and synthetic control; debias observational data; and apply variance reduction to raise experimentation rigor across the team.
  • Design and productionize heterogeneous treatment effect (uplift) models at scale, serving tens of millions of users, with honest offline evaluation using uplift/Qini curves and policy-value estimation.
  • Formulate and solve budget-constrained allocation under fairness and dynamic business constraints, using linear or mixed-integer linear programming, greedy methods, or Lagrangian methods where they scale better.
  • Mentor and technically guide a team of data scientists, and set standards for model evaluation, documentation, and scientific review.
  • Partner with the business to turn model outputs into budget decisions and clearly communicate tradeoffs between subsidy efficiency and growth.

Desired Qualifications

  • Familiarity with off-policy evaluation, bandits, or reinforcement learning for sequential incentive decisions.
  • Publications or open-source contributions in causal machine learning, such as work building on EconML, CausalML, or the uplift literature.
  • Experience operating across multiple markets or geographies in Southeast Asia.

About the Company

Gojek

All-in-one on-demand services platform

Gojek is an all-in-one mobile app in Indonesia that offers ride-hailing (motorbike and car), food delivery, courier services, a digital wallet and financial services, grocery and essentials delivery, and health-related features like telemedicine and medicine delivery. Users access these services through a single app, booking rides or deliveries and tracking them in real time, while paying with cash or digital methods. The platform combines transportation, on-demand deliveries, payments, and health services to streamline daily tasks. Unlike apps that focus on a single service, Gojek acts as a central hub that connects multiple everyday needs within one interface. The company’s goal is to be the main platform for on-demand services, making daily life more convenient and efficient for users across Indonesia.

Company size
11-50
Company stage
Late Stage VC
Total funding
$4.7B
Headquarters
Jakarta, Indonesia
Founded
2010

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