Director NFS Brokerage Tsy Operations - Bank Cash Admin

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

The Director of Cash Management and Banking Administration is a leadership role responsible for overseeing National Financial Services (NFS, LLC) banking relationships, and related operational activities. This role serves as a senior point of contact for our banking partners and ensures effective execution, governance and optimization of all bank related services supporting firm and client needs.

The Expertise and Skills You Bring

• Bachelor’s degree
• 10 plus years of experience in bank operations, banking administration, or a related financial services field.
• Proven leadership experience managing high-performing operational teams.
• Deep knowledge of banking products, treasury services, cash concentration, and settlement processes.
• Strong understanding of bank documentation, contracts, entitlement governance, and invoice validation.
• Excellent analytical, communication, and relationship‑management skills.
• Ability to navigate matrixed organizations and collaborate across business, technology, risk, and legal functions.

The Value you deliver

• Serve as the primary liaison to strategic banking partners.
• Lead ongoing bank performance and service reviews, including facilitation of formal bank scorecard evaluations.
• Monitor service quality, pricing, and operational performance across banking partners.
• Oversee the administration of all NFS, LLC bank accounts, including new account openings, account maintenance, documentation management, and timely closure of accounts as needed.
• Ensure accurate and current maintenance of authorized signers.
• Review, validate, and approve banking invoices; ensure charges are accurate, documented, and paid on schedule.
• Manage banking contracts and renewals in partnership with legal, risk, and procurement teams.
• Oversee daily cash concentration for clearing house funds and provide oversight for various cash management settlements
• Ensure adherence to internal controls, regulatory requirements, and industry best practices across bank administration processes.
• Provide administrative oversight and operational support for the FDIC Sweep program, ensuring accurate account setup.
• Collaborate with product, technology, and operations teams to enhance client experience and process efficiency.
• Develop a high‑performing team through coaching, mentoring, and workforce planning.

The Team

This dynamic team is part of Operations and Service Group (OSG) Account, Treasury and Tax Services Division (ATTS). The Treasury Operations team oversees brokerage (NFS, LLC) money movement, and cash operations through an integrated set of functions spanning Cash Management Services, Cash Management Administration, Product Management, Portfolio Management, and Money Movement Controls and Production Support. Together, the team manages the daily concentration of check deposit funds, supports cash management transaction processing, executes critical cash management settlements, maintains essential banking and account infrastructure, drives the strategic roadmap for cash and payment capabilities, and upholds strong operational controls and production stability.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $95,000-186,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:

Brokerage Operations