The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:	Program Manager, Critical Infrastructure Protection	Job Code:	P0314
Supervises Directly:	No
New or Revised:	Revised	Regular or At-Will:	At-Will
Date Last Revised:	4/29/2026	Exempt or Non-Exempt:	Exempt
Compensation Approval Signature:		Union/ Non-Union:	Non-Union
Division Department:	Administration OEM-Risk Resilience	Salary Schedule:	Non-Union Salary Range
Cost Center Code:	201009	Grade:	NU17
Essential Position:	Yes	Reports To:	Director, Emergency Management
EEO Code:	Professionals	Work Format	Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Program Manager, Critical Infrastructure Protection, is responsible for planning, monitoring, and coordinating all DC Water critical infrastructure protection functions. The position acts as the primary interface with National Capital Region (NCR) intelligence agencies and risk awareness entities for DC Water critical infrastructure protection activities.

Essential Duties & Responsibilities:

Oversees and directs the risk and resilience assessments for the Authority in compliance with America’s Water Infrastructure Act – section 2013/Safe Drinking Water Act - section 1433.

Administers the Authority’s activities with the NCR Critical Infrastructure Protection Program, including membership and attendance at the Critical Infrastructure Protection Workgroup.

Provides support and is a direct liaison with the District of Columbia’s and regional Fusion Center, including assessment of data, sharing of information, and development of threat briefings.

Participates in the NCR Water Security Workgroup, WaterISAC, InfraGard and collaborates on development of regional initiatives and events.

Develops and implements response procedures related to infrastructure protection, resilience, and mitigation.

Serves as a representative for the Authority in Multi-Agency Coordination Center (MACC)/Critical Infrastructure Coordination Center (CICC) when activated during a National Special Security Event.

Maintains Secret Clearance to allow access to classified information for support to the Authority regarding receiving critical intelligence and threat information and attends classified briefings.

Identifies, proposes, and accesses federally available funding for infrastructure protection and resilience.

Assists in supporting the Authority’s Hazard Mitigation Task Force, revisions to the Hazard Mitigation Plan, and submissions of funding for mitigation projects and proposals.

Coordinates with the US Secret Service, US Federal Bureau of Investigation, and US Department of Homeland Security (DHS), provides Automated Critical Asset Management System (ACAMS) data, and works with DHS audit and support teams.

Operates Authority vehicles as an essential function of the position. Maintains vehicles and/or equipment in a clean and orderly manner. Reports any operating deficiencies to the appropriate Authority personnel.

Serves as a trained and qualified member of the Authority’s Incident Management Team and supports the Planning Section and or Liaison Officer duties.

Prepares and/or contributes to the preparation of reports, briefings, documents, policy statements, testimony, position papers, and other written materials relating to the Authority’s critical infrastructure protection program efforts for presentation to the General Manager, Board of Directors, Executive Team, and stakeholders in other organizations and agencies.

Performs other duties and projects as assigned at the discretion of the Director, Emergency Management.

Supervisory Responsibilities: N/A

Key Working Relationships: Internally has authority-wide interface with all Departments; externally acts as key liaison to various critical infrastructure agencies and stakeholders.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Five (5) years of related experience in critical infrastructure protection

Experience in conducting Vulnerability Assessments and risk and resilience assessments

Minimum Education Requirements:

Bachelor’s degree in Emergency Management or related field from an accredited college or university or the equivalent combination of education and experience consisting of a high school diploma or General Educational Development (GED) certificate and nine (9) years of related experience in critical infrastructure protection

Required Skills:

Strong leadership, management and interpersonal skills and abilities

Verbal and written communication skills

Utilizes a personal computer and maintains a working knowledge of applicable software programs (i.e. word processing, spreadsheets, e-mail, etc.)

Ability to work extended hours during a 24/7 emergency event

Ability to work varied hours throughout the day

Required Licenses & Certifications:

Must possess and maintain current a valid Motor Vehicle Operator’s Permit and a DC Water Vehicle Endorsement.

Required Languages:

English

Physical Requirements:

Subject to indoor and/or outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures.

Subject to noise, vibration, and to hazards from a variety of physical conditions.

Subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dusts, mists, gases or poor ventilation, or to exposure to oils or other cutting fluids.

May be required to lift and carry equipment to and from different site locations.

Preferred Skills & Qualifications

Preferred Experience:

Experience in conducting AWWA J100 Risk and Resilience Management of Water and Wastewater Systems Assessments or related vulnerability and risk assessments

Preferred Education Requirements:

N/A

Preferred Skills:

N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”.

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email [email protected].

Minimum Salary: $115,000

Maximum Salary: $130,000

About the company

DC Water provides water and sewer services to Washington, DC, handling the collection, treatment, and distribution of drinking water and the treatment and management of wastewater. Its products and services work through a network of water mains, pumping stations, treatment plants, and sewer infrastructure to deliver clean drinking water and protect the environment by treating wastewater before releasing it back to the environment. The company emphasizes its team of thoughtful leaders, problem-solvers, and innovators who work to solve environmental challenges in the nation’s capital. Unlike many private utility competitors, DC Water operates as a public utility focused on serving residents and the city, prioritizing reliability, safety, and environmental stewardship. The company’s goal is to provide dependable water services while addressing environmental challenges and protecting public health in Washington, DC.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Washington DC, District of Columbia

Founded

1996

Get referred to DC Water

See people who can refer or advise you

Simplify's Take

What believers are saying

Daily Potomac testing through July 31, 2026, then twice weekly, signals operational urgency.
PCL won a $146 million progressive design-build contract on May 6, 2026.
Piney Branch Tunnel should cut local overflows about 96% by 2029.

What critics are saying

Maryland sued DC Water on April 20, 2026, after the Potomac Interceptor collapse.
DOJ filed a Clean Water Act complaint April 20, 2026, seeking penalties and rehabilitation.
The January 19, 2026 sewage disaster creates existential public-trust risk for leadership.

What makes DC Water unique

DC Water is executing the $8.99 billion FY2026-FY2035 capital program.
Piney Branch Tunnel starts July 9, 2026, completing the Clean Rivers Program.
DC Water is institutionalizing AI and cybersecurity in its multi-year modernization roadmap.

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Benefits

Hybrid Work Options
Professional Development Budget

Company News

ISLE Utilities

Jul 26th, 2026

Third annual US National TAG Member Meetup focused on building and sustaining organization-wide innovation.

Third annual US National TAG Member Meetup focused on building and sustaining organization-wide innovation. In June, ahead of ACE26, TAG Members from across the country convened in Washington, D.C., for the third annual US National TAG Member Meetup. 26 July 2026 In June, ahead of ACE26, TAG Members from across the country convened in Washington, D.C., for the third annual US National TAG Member Meetup. The event was co-hosted by DC Water at their Headquarters. The Meetup included the announcement of the 2026 Trailblazer Award Winners, peer-to-peer utility conversations, and utility-led presentations on the journey to creating and establishing innovation programs. 2026 Trailblazer Awards. The Trailblazer Awards recognize utilities and individuals pushing the boundaries in the water sector, demonstrating that collaboration and forward-thinking leadership are essential to addressing today's water challenges. Congratulations to the 2026 Trailblazer Award Winners! Read more about the 2026 Trailblazers here. Utility discussions. The Meetup also gave TAG Members the chance to share organizational updates on innovation projects with conversations touching on new technologies under evaluation, biggest internal bottlenecks to adopting new technology (and how members are working around them), and capabilities or solutions attendees wish existed but haven't been able to find. Some of the key takeaways from those discussions included: * Utilities are formalizing innovation through structured roadmaps and integrated offices with the goal of reducing internal silos, prioritizing modernization investments, and ensuring responsible adoption of emerging technologies, particularly around AI. * Workforce readiness, culture, and stakeholder engagement are important determinants of success. In some cases, the most persistent bottlenecks for technology adoption are related to change management rather than technical implementation. * Emerging regulatory and environmental pressures are shaping innovation priorities. Areas like PFAS treatment, groundwater reliance, desalination, and algae and emerging contaminant monitoring not only require advanced technologies, but also require specialized planning and communication to ensure communities and stakeholders are aligned. Innovation requires new ways of thinking, curiosity, and persistence. One of the core themes that emerged during the Member Meetup was the importance of people and communication in sustaining and driving innovation. In many instances, the biggest barriers to technology adoption were change management related, such as managing change resistance and stakeholder buy-in. At the same time, there are many examples of progress driven by curiosity and a willingness to explore, ask questions, and rethink familiar processes. Establishing and integrating innovation programs. At the Member Meetup, DC Water and WSSC Water shared ongoing efforts to grow and enhance internal innovation programs. DC Water Roadmap As part of their longstanding commitment to innovation, DC Water is working on a multi-year Roadmap to institutionalize modernization and continuous improvement within the organization. Coupled with the acceleration of AI, DC Water's Roadmap is also focused on ensuring that tools are selected responsibly, in accordance with robust cybersecurity protocols, regulatory compliance, and based on strategic priority, value, and scalability across the organization. WSSC Water Innovation, Technology and Research Office WSSC Water has made innovation a central pillar of their organization. Through a bottom-up approach, they have created formal pathways for employees of all levels to bring ideas forward, share with organizational stakeholders, obtain buy-in, and create recommendations to leadership. Onward. From the Trailblazer Award honorees to the candid conversations shared throughout the Meetup, the message is clear: innovation doesn't happen in silos it happens through partnership and shared learnings. Ultimately, traditional approaches to operating no longer cut it. Innovation isn't a nice-to-have, it's a must-have, and Isle is thrilled to work alongside TAG Members on their innovation journey as they lead the way for the sector. Interested in learning more about TAG and Isle Meetings and Events? Stay in the loop on what's next by subscribing to the newsletter here.

Tunnelbuilder

Jul 23rd, 2026

Final tunnel gets underway as DC Water advances Clean Rivers Programme.

Final tunnel gets underway as DC Water advances Clean Rivers Programme. 23/07/2026. Construction has officially begun on the Piney Branch Tunnel, the final major tunnelling contract within DC Water's landmark Clean Rivers Programme, marking the start of the last phase of one of the largest water infrastructure initiatives ever undertaken in the United States. The project will play a key role in reducing combined sewer overflows into Washington DC's waterways and improving water quality in Rock Creek, the Potomac River and the Chesapeake Bay. DC Water held a groundbreaking ceremony on 9 July to mark the start of construction on the deep storage tunnel, which will intercept stormwater and wastewater that currently overflows into Piney Branch during periods of heavy rainfall. Once completed, the tunnel will provide a storage capacity of at least 4.2 million gallons, capturing combined sewer flows and conveying them to the Blue Plains Advanced Wastewater Treatment Plant for treatment rather than allowing untreated discharges into local waterways. The Piney Branch Tunnel is the final major tunnel to be constructed under the Clean Rivers Programme, a long-term investment that includes more than 18 miles (29 km) of deep underground tunnels designed to capture combined sewer overflows across the District of Columbia. When the overall programme is complete, combined sewer overflows are expected to be reduced by approximately 96% across the system, with significant improvements in water quality throughout the region. The new tunnel is expected to reduce overflow events into Piney Branch by around 96%, cutting the average number of annual discharges from approximately 25 to about one each year. Construction will involve deep excavation, controlled rock blasting and installation of the underground tunnel and associated infrastructure before the project enters service alongside the Potomac River Tunnel in 2029. The Clean Rivers Programme has already transformed wastewater management in Washington through a series of major tunnelling projects, including the Anacostia River Tunnel and the ongoing Potomac River Tunnel. Together, these schemes form a network of deep storage tunnels capable of capturing stormwater and wastewater during intense rainfall events before transferring the flows to the Blue Plains treatment facility, one of the largest advanced wastewater treatment plants in the world. With work now commencing on the Piney Branch Tunnel, DC Water is entering the final stage of a programme that has become a benchmark for large-scale urban water tunnelling and environmental restoration. The project is expected to be completed by the end of 2029, bringing the Clean Rivers Programme closer to its objective of dramatically reducing combined sewer overflows and protecting the capital's rivers for future generations. Further information Tunnelbuilder archive The Piney Branch Tunnel follows a number of major North American water tunnelling projects recently featured on Tunnelbuilder, including Seattle's Ship Canal Water Quality Project, where final microtunnelling and system integration works are now under way following completion of the main storage tunnel, and the ALCOSAN Ohio River Tunnel in Pittsburgh, one of the largest wastewater tunnelling schemes currently under construction in the United States. These projects demonstrate the continuing investment in deep tunnel infrastructure to reduce combined sewer overflows and improve urban water quality across North America. For further information from the tunnelbuilder archive please click here. 30/26.

DC Water

Jun 30th, 2026

ACE26 highlights: how DC Water advanced the conversation on water.

ACE26 highlights: how DC Water advanced the conversation on water. June 30, 2026 The future of water is built through collaboration, and one of the largest annual gatherings of water professionals in the nation was a powerful reminder of what's possible when our industry comes together. Over three days, more than 80 DC Water employees joined thousands of water professionals in Washington, DC, where we served as the host utility for the American Water Works Association's Annual Conference & Exposition (ACE26). We exchanged ideas, shared best practices, and explored solutions that strengthen the water sector. DC Water had a strong presence throughout the conference, with more than 25 employees serving as presenters, moderators, and panelists across more than 20 sessions. They shared expertise on key priorities such as Pure Water DC - our plan to strengthen and diversify the District's drinking water supply including advanced water recycling - and Lead Free DC (LFDC), our effort to replace every lead service line in the city. In addition, Team Blue highlighted our work in community engagement and public trust, social media and digital communications, and the use of AI and emerging technologies to improve operations and customer service. Together we strengthened partnerships and exchanged ideas with peers from across the industry. During the conference, our leadership was also recognized among the industry's best. LFDC received the Lead Service Line Replacement Collaborative's Outstanding Leadership in Lead Service Line Replacement award, acknowledging the collective effort behind one of the District's most significant public health initiatives. We were excited as well to see DC Water's apprentices honored during the AWWA apprentice pinning ceremony, celebrating the next generation of water professionals. Beyond the presentations, ACE26 created opportunities for us to learn from others. Conversations with a delegation from Tokyo Water reinforced the value of international collaboration and exchanging ideas that help utilities better serve their communities. As the hometown utility, DC Water proudly kept attendees hydrated with water refill stations, welcoming visitors from across the industry to the nation's capital. Thank you to everyone who represented DC Water at ACE26 and showcased the innovation, collaboration and dedication that defines Team Blue. We look forward to building on these conversations and partnerships as we continue to shape the future of water.

Environmental Expert

May 28th, 2026

Tomorrow Water advances next-generation nitrogen removal with PdNA technology partnership.

Tomorrow Water advances next-generation nitrogen removal with PdNA technology partnership. May. 28, 2026 Tomorrow Water announced a strategic partnership to accelerate the development and global commercialization of Partial Denitrification-Anammox (PdNA), establishing a pathway for intensified, energy-efficient nitrogen removal in wastewater treatment. The agreement licenses the patented DETOUR(TM) PdNA technology from Hampton Roads Sanitation District (HRSD) and DC Water for integration within Tomorrow Water's PROTEUS(R) platform, uniting advanced biological nutrient removal with a compact process to reduce treatment footprint and improve operational efficiency. Partnership builds on a U.S. DOE-funded PdNA demonstration project led by AECOM at Linda County Water District in Northern California, demonstrating the tertiary PdNA process within Tomorrow Water's PROTEUS(R) system. Demonstrations were operated and managed by Caliskaner Water Technologies, Inc. (CWT) to support validation of process performance and scalability. The strategic partnership agreement was formalized during IFAT Munich 2026 by Mr. E.F. Dongwoo Kim, Founder & CEO of Tomorrow Water, together with Dr. Sudhir Murthy, CEO of NEWhub Water Corporation, and Dr. Bernhard Wett, CEO of NEWport GmbH, with participation from HRSD. Dr. Charles Bott, CTO of HRSD, and Dr. Onder Caliskaner, CEO of CWT joined the ceremony along with other project collaborators and industry representatives, reflecting continued international interest in cutting-edge biological treatment technologies. By integrating DETOUR(TM) technology into the compact and efficient PROTEUS(R) platform, the collaboration provides: * Intensified nutrient removal in greenfield or brownfield infrastructure * Increased treatment capacity without major expansion * Reduced aeration demand and energy consumption * Lower greenhouse gas emissions * Reduced capital and operating costs The technology originated through collaborative innovation efforts between HRSD and DC Water and has been advanced through the DOE-funded project, 'Technological Upscaling of the Partial Denitrification-Anammox (PdNA) Process for Decarbonization with Mainstream Deammonification.' The initiative includes collaboration with leading academic, utility, and industry partners such as AECOM, Cornell University, Northwestern University, Princeton University, The Water Research Foundation, and multiple municipal stakeholders. About Tomorrow Water. Tomorrow Water develops advanced wastewater and resource recovery technologies focused on energy efficiency, process intensification, and sustainable infrastructure solutions. Through innovative treatment platforms such as PROTEUS(R), Tomorrow Water supports utilities in improving performance, reducing environmental impact, and advancing long-term operational sustainability. Original: https://www.tomorrowwater.com/newsroom/tomorrow-water-signs-partnership-to-advance-pdna-technology-for-next-generation-nitrogen-removal Contact supplier. Drop file here or browse Stay in the loop! Select your areas of interest to receive industry updates.

Pump Industry

May 19th, 2026

PCL Construction wins $146M DC Water progressive design-build contract: A new model for resilient, community-centered water infrastructure.

PCL Construction wins $146M DC Water progressive design-build contract: A new model for resilient, community-centered water infrastructure. When critical water infrastructure reaches the end of its service life, the stakes couldn't be higher: public health, environmental protection, economic vitality, and community trust all depend on getting the upgrade right. That's why DC Water, the utility serving the nation's capital, has selected PCL Construction to deliver a $146 million progressive design-build contract for comprehensive water infrastructure upgrades across Washington, D.C. - a project designed to enhance reliability, integrate climate resilience, and minimize disruption to one of America's most densely populated urban corridors. Announced on May 6, 2026, this isn't just another municipal contract. It's a strategic commitment to a collaborative delivery model that prioritizes transparency, innovation, and community partnership from concept to commissioning. Project scope: what's being upgraded? While specific site details may evolve during the progressive design-build process, the contract typically encompasses: What is "progressive design-build" - and why does it matter? Unlike traditional design-bid-build or even standard design-build, **progressive design-build **(PDB) is a collaborative, phased delivery model that aligns owner and contractor incentives around outcomes - not just specifications. For complex urban infrastructure projects, PDB isn't just a procurement method - it's a risk-sharing partnership that turns potential friction into forward momentum. Why this project matters for Washington, D.C. For DC Water ratepayers and policymakers, this project represents a balanced approach: ambitious enough to meet future needs, pragmatic enough to deliver on time and on budget. Why PCL Construction? Capabilities that align with DC Water's goals. PCL's selection reflects a strategic fit across multiple dimensions: Municipal water expertise - Proven track record on complex urban water projects across North America Progressive delivery experience - Deep familiarity with PDB contracts, GMP development, and collaborative governance Local presence & partnerships - Established relationships with D.C.-area subcontractors, suppliers, and community organizations Innovation capacity - Investment in trenchless technologies, digital twins, and sustainable construction practices Safety & quality culture - Industry-leading EMR, ISO certifications, and workforce development programs "DC Water is committed to delivering reliable, resilient, and equitable water services for all residents. Partnering with PCL through a progressive design-build model allows us to co-create solutions that balance technical excellence, community impact, and fiscal stewardship." - DC Water Leadership "We're honored to be selected for this critical infrastructure program. Our team is ready to bring collaborative delivery, local expertise, and innovative construction methods to help DC Water build a water system that serves the District for generations to come." - PCL Construction Water/Wastewater Leadership Sustainability & resilience by design. This project embeds environmental and social responsibility into core execution: Material efficiency - Durable pipe materials and precision installation reduce long-term replacement needs Water conservation - Leak reduction directly preserves treated water and reduces energy for pumping Low-impact construction - Trenchless methods minimize surface disruption, soil erosion, and traffic emissions Workforce equity - Commitments to local hiring, apprenticeships, and minority/women-owned business participation Climate adaptation - Infrastructure designed for projected precipitation patterns, temperature extremes, and sea-level rise influences In an era where ESG performance influences municipal bond ratings, federal funding eligibility, and public trust, responsible infrastructure delivery delivers measurable value. Implementation roadmap: from award to impact. A progressive design-build project follows a structured, transparent pathway: Mobilization & Stakeholder Alignment - Finalize team structure, communication protocols, and community engagement plan Concept Development & Cost Modeling - Co-create design options with DC Water; develop GMP with open-book transparency GMP Agreement & Design Finalization - Lock scope, budget, and schedule; complete permitting and utility coordination Phased Construction Execution - Deploy trenchless methods, traffic management, and real-time community updates Commissioning & Handover - Validate performance, train operations staff, and transition to long-term maintenance Lessons Learned & Knowledge Sharing - Document innovations and best practices for future DC Water projects "The beauty of progressive design-build is that it lets us learn as we go - adapting to field conditions, community feedback, and emerging technologies without sacrificing accountability or timeline." - Project Delivery Leadership