Senior Sales Operations Analyst

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Are you a data-driven problem solver who thrives on turning complex numbers into clear, actionable insights? We are looking for a Senior Sales Operations Analyst to join our global Sales Incentive Plan Analytics team in Brno!

In this high-impact role, you will serve as the primary analytical partner for our EMEA Sales and EMEA Finance organisations. You will take ownership of the integrity and flow of our incentive data, ensuring that our sales team's compensation processes are executed with absolute accuracy. From validating weekly bookings and calculating complex bonus payouts to automating manual workflows using AI and designing custom SQL and Power BI reports for executive leadership, you will act as a vital cross-functional bridge between Sales, Finance, and Revenue Operations.

This role operates under our standard hybrid policy, requiring 3 days working on-site at our state-of-the-art office located at Vlněna Office Park in central Brno, alongside 2 days of remote work from home.

Responsibilities

• Perform weekly validations on sales, bookings, and point-of-sale (POS) data to ensure accuracy. Actively investigate and resolve data discrepancies, compensation inquiries, and technical system issues.
• Design, implement, and validate systematic crediting logic to calculate monthly and quarterly bonus payouts for our sales representatives accurately.
• Pull complex datasets using SQL and build both recurring and ad-hoc reports (via Excel and Power BI) for Sales Leadership, Finance, and Operations stakeholders.
• Identify manual, repetitive processes within the team's current workflows and lead initiatives to streamline and automate them using modern automation tools and AI.
• Act as the go-to advisor for EMEA Finance, Revenue Operations, and Sales Managers, answering compensation-related questions, driving system enhancements, and presenting clear data stories to senior leadership.

Requirements

• 4–5 years of proven experience in Sales Operations, Revenue Operations, Business Intelligence (BI), Data Analysis, or Finance. Direct background in sales compensation modelling or incentive plan analytics.

• Strong, hands-on proficiency in writing complex SQL queries (joins, subqueries, data extraction) to pull and manipulate large datasets independently.
• Mastery of advanced formulas, pivot tables, and compensation/financial modelling.
• The ability to articulate complex technical or data problem statements clearly to non-technical stakeholders, alongside strong MS PowerPoint presentation skills.
• Proven ability to manage competing priorities, evaluate urgency, and deliver accurate results during peak operational planning periods

• Hands-on experience with Salesforce (SFDC) and Microsoft Power BI.

Benefits

• 5 weeks of vacation, 5 sick days and 4 volunteer days paid off. 
• Multisport card at a reduced price. 
• Meal contribution. 
• Monthly contribution 1000 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses. 
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments. 
• Annual bonuses based on financial results. 
• Yearly salary increases according to individual performance. 
• Employee referral bonus for bringing New Talent to Zebra. 
• Free beverages and fruit days (coffee, tea, milk available in our kitchenette). 
• Life & Pension insurance contribution. 
• New modern and multifunctional workplace at Vlněna Office park in the city centre  
• Discount at our partners (Banks, HP, Dell, Microsoft Office). 

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.